Do not order from Excellentdresslink They have never sent my pre paid dresses to me! I never will buy from another foreign company again....f#@! Super disappointed and forever tarnished! Leslie Jon... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
this company is horrific there website didn't record my delivery address correctly so i spent 3 weeks chasing yodel for it... after them telling me its being sent back to sender, i contact dress link... See more
I order boots for my girlfriend off of your site never received a tracking number or anything. it's been two weeks and still nothing this is by far the worst experience I ever had please get things to... See more
Company replied
The goods they sold were fakes (i bought what i thought would be a fingerling toy but wasn't). Refused to accept returns of them. Very disappointed. They continually delete reviews on their website t... See more
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Hey This is Lacrusha Patton! I hve place my order on the 14th of this mth I hve jus got it couple days ago I had order 3 items and I only received 2 items Please find out wat happened to my dress
I hve order 3 items only had received 2 items n my are too small so please find out wat happened to my dress order # is DLN862ROK

Reply from Dresslink
Im never buying from them again!
I ordered gifts for my family WEEKS ago and still haven't received them. I ordered them for Christmas and expected for them to be here by now. I am honestly disappointed. I would recommend others NOT to buy from this site. They don't even provide a tracking number and I wish that I would've read the reviews first before spending my money.

Reply from Dresslink
Impossible to Get Ahold Of
If you have a problem with this site, then don't bother contacting their customer service. I have yet to receive an item, and they've yet to contact me. It's beeeeeen..... 3 months? Just don't bother.

Reply from Dresslink
Can't find tracking number
I wanted to check where my order is now, I can't seem to find my tracking order number

Reply from Dresslink
Great Service
I'm well pleased with the service I got on dresslink.
Just imagine the excitement in you when you get something really good? Well that's exactly how I felt after my encounter on dresslink. The service here is superb! There was no down time, the transaction is hitch-free, and was able to get some good products as well

Reply from Dresslink
Sizes are smaller than normal
I ordered a sweater and it was a size large i normally get a size medium from other stores so i ordered a large so it would be bigger. I cant find the return/exchange policy. So im upset that i cant return the sweater.

Reply from Dresslink
My order still never came
I order boots for my girlfriend off of your site never received a tracking number or anything. it's been two weeks and still nothing this is by far the worst experience I ever had please get things together my girlfriend Love's your site but delivery is a major problem. Here is the order number I hope this helps. DL20161122000804B816

Reply from Dresslink
Dresslink still the best
I have been searching for the best dress store not until I found Dresslink and this was my first time shopping in this store. I am really impressed by the quality of their dress and jewelry I bought. They also offer discounts to their buyers, I have never experienced such quality service before. Ever since I have been shopping online this is the great service I have ever received. Their shipping was the exact time I was given. Sincerely with this my experience I would definitely become one of the regular buyers in this store. I highly Recommend this store to every online shoppers

Reply from Dresslink
would not buy from them again
they say fast service but have been waiting over a month for order and all they give you is platitudes when you contact them have spread the word to all my friends you want my order # DL20161101163230YG19

Reply from Dresslink
REMARKABLE SERVICE
Even though I had reservations about buying dresses online, I decided to try out dresslink and I’m one happy customer. This site is absolutely outstanding, very easy to navigate!!! All the dresses here are top notch, and of good quality. There’s an endless list of dresses for different events. The process of ordering was seamless and the tracking was excellent as well as I knew precisely where my dress was and when it will arrive. My dress arrived right on time and even though I had some reservations about the size of the cloth based on past experiences, it was a PERFECT FIT. The quality was exactly what I saw in the picture.
DressLink is the only online dress store that I have ever recommended to my friends and relatives and that’s because of the quality of their dress and services. DressLink is all you ever need in an online dress store and more and at great prices!!!!!

Reply from Dresslink
Great shopping experience
I'm really glad I found Dresslink. They offer an amazing variety in clothes, from dresses to bomber jackets and accessories, even wedding dresses, and I was amazed seeing how big their shop is and how easy it is to order. Everything went smoothly and I can only recommend it to all my friends and family. I've got a lot more from Dresslink on my wishlist and especially now as Christmas is coming around it's a great time to pick something beautiful for everyone from their site because Dresslink offers such a great range of the newest and stylish fashion trends that everyone in your family and friends as well will be delighted. Customer support is really good too, nice treatment and no problems at all. I will definitely order more as the prices are very affordable as well. All in all a great online shopping experience!

Reply from Dresslink
super cool
Dreslink is a great place to shop!!! I have ordered from dresslink a few times now, and I have been pleased. They have a great variety of stuff. Men, women, and children, as well as accessories such as purses, jewelry and watches, shoes, they even have some toys and stuff for around the house!!! It is really amazing how much different stuff they have! The prices are great, they do not overcharge at all, and there is always something on sell, it is all very affordable. The shipping takes time. If you ordering something you need right now, I wouldn't order here. Just be aware that it will take a couple of weeks to receive your order. I am really ok with the longer shipping time because the prices are so good. The clothing is good quality. I have not had any problems with any of it falling apart one day after you wear it, or anything like that. The customer service is pretty good, if you need to contact them you send an email, and they usually get back to you in about a day. I really enjoy shopping on this website.I can honestly say that I stumbled across a great website and am so fortunate that I found them! Dresslink provides amazing customer service that provides you the insurance and security of your order. They make sure that you are satisfied regardless of the circumstance of your order. They are always prompt when it comes to answering questions and attending to your every need. I definitely recommend this website.

Reply from Dresslink
Dresslink.com is the best.
Oh my God after going through several sites trying to find me a dress for my wedding , up pop this site New York Dress.com went through several pages for plus size dresses and saw one dress that I liked, ordered it on a Sunday and by that Tuesday it was at my door. I couldn't wait to open and see and it was a Wow!!!!!! moment for me , it was more beautiful in person I called several times inquiring with the rep's about different dresses and every time was exceptional, I spoke with the supervisor to give this company such great high standard, I will forever have a place where I can go to for beautiful couture, designer dresses for plus size women that's a legit site and you can really speak to the customer service department, don't have to have cheap material from God knows where and all of that was a major concern of mine , please take it from me whatever you order from here you will not be dissatisfied at all. Thank you New York Dress.com

Reply from Dresslink
“EXCELLENT AND AMAZING CUSTOMER SERVICE”
I have ordered many clothing items online from different site and I can tell you that dresslink is the only site you can place your order and have amazing custom experience, starting from their affordable quality product to their super-fast delivery service.
I have not seen any site that paid so much attention to their customer need, their customer hotline attendant is very darling and amazing. Right now I just look like the next super model to emerge in the fashion industry because of the quality clothing’s I purchase from them, I don’t have to stress myself again looking for where to get quality product and fast delivery service because I have found them in dresslink.
Surely I will recommend dresslink to my friends, family and definitely return to place more order because it is the only place to get quality product in affordable price and experience 100% customer satisfaction.

Reply from Dresslink
Great Experience
I have had difficulties for some time, coming up with surprises for my buddies. I then found out about Dresslink. It has been very helpful delivering my orders, it so happens that they suit my style and define my service taste. I cannot but make this known to the world. It's like shopping right in your own home, like creating your own world right on a spot. Thank you Dresslink, I will definitely contact again.

Reply from Dresslink
Great fashion associate experience
Have been ordering clothing, shoes, jewelry and accessories from Dresslink now since Two year.Their products are of good quality they are fashionable, trendy and considerable cheap as compared to other websites. The Styles, The Fit, The Quality and the on-line representation are very satisfying.
Their customer service is impeccable and they are very quick and respond to every single query every single time you ask doesn't matter how small your query is.
The prices are amazing and the ordering is efficient and fast.
I am very happy with the website and feel like I know the team personally. I’m always left with the feeling that they actually care about my satisfaction.

Reply from Dresslink
Dresses
i'm Walter and I'm sufficiently lucky to buy my dress from Dresslink. I had most amazing experience ever with Dresslink.
Previously I have not had my dress bought online. Most of the time, I do not get a satisfactory service delivery and I decided to stop buying clothes online.
I later decided to give Dresslink a chance and I got amazing service. Now my husband call me queen because of the beauty you have added to me, and my clothes were extremely nice and got delivered on time.
With Dresslink I found exactly what I wanted, nice cloth, affordable price, high quality and got delivered even before time.
Wow, can’t tell you enough how great and confident they made me feel, they just have this outstanding service, which made me feel calm, safe, excited and confident each time I make an order with them
I want to hugely express my gratitude toward your services. I recommend Dresslink to you for your beautiful cloth; you are really the best among your peers.

Reply from Dresslink
Smooth Experience
The website delivers like a midwife. The customer relations, the clean and easy to navigate website interface, the coupons and almost everything I need is on this website. I have ordered twice and the free shipping is real and true.
Their services are customer-centric and that is one thing I love most about them. I will continue to use their services.

Reply from Dresslink
the best online shopping experience
Even though the site was recommended to me, they never disappoint me. I'm usually not a big fan of online shopping because I have had so many bad experiences shopping online, with products being delivered that are usually never what I ordered. Dresslink is offering what a customer needs in their budget and choice. Thе quality of their clothing line is еxсерtiоnаl, so is the service delivery and every communication regarding additional information and ordering. I’m pleased and satisfied 100% with my order so far. Their high-quality items made me amazed, and they are still affordable. Thank you Drеѕѕlink for providing ѕuсh a great online ѕhоррing facility, with excellent quality and the fastest delivery I’ve ever experienced. I’m surely coming back for more.

Reply from Dresslink
First class service and awesome range of clothes
Initially i was skeptical about this company, but from ordering to delivery. I just could not help but but rate them high, because of their wow service delivery. Thank you, I sure recommend them to anyone.

Reply from Dresslink
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







