I find that the extra items in the app are not explained and I feel that this should be explained at the beginning. It's disappointing to pay what one can afford and then find out you are not getting... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I had an issue with accidentally clicking on having an ongoing subscription. When I discovered my mistake, I contacted Dressly by email and they unsubscribed me immediately. No questions asked and t... See more
Company replied
Although not for me (I am 70), I believe this service would work well for many women in a younger demographic. The capsules look thoughtfully curated and I am sure there are many who would like and be... See more
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The colors Dressly recommended are colors that I’m fairly drawn to already. It was nice to have the validation and also to see other shades that I don’t have or thought about to expand my palette.
Company replied
Company details
Written by the company
Dressly is an AI stylist app that helps simplify fashion choices and curate personal styles. With advanced fashion AI technology at the base, it offers features like AI Body Scanner, AI Color Analysis, and AI Outfit Scanner that help users mix and match looks and built aesthtic capsules that work exclusively for them. And the Try On with AI and Digital Wardrobe features, combined with the AI Assistant, further streamline virtually testing looks before buying with an ever-evolving dataset and personal preference analysis. According to Dressly reviews, the app is truly transforming how people plan outfits and shop online.
Contact info
Georgiou A, 83, Shop 17, Germasogeia,, 4047, Limassol, Cyprus
- help@dressly.world
- dressly.world
4.2
Great
9k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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It was easy to follow.
27 July 2026
Reply from Dressly
Dear Eva,
Thank you for your lovely feedback. We’re glad to hear it was easy to follow and that Dressly felt clear and simple to use.
Kind regards,
Dressly Team
Different choices
27 July 2026
Reply from Dressly
Dear Loretta,
Thank you for your feedback. We’re glad Dressly offered different choices and hope they felt helpful and inspiring.
We appreciate you taking the time to share your thoughts.
Kind regards,
Dressly Team
Great communication and Customer Service
There was great communication. Made me feel valued as a customer, and also that my transaction was secure.
27 July 2026
Reply from Dressly
Dear Diane,
Thank you so much for your kind words. We’re delighted to hear that our communication made you feel valued and reassured about the security of your transaction.
It’s wonderful to know your experience felt smooth and trustworthy.
Warm regards,
Dressly Team
Easy to view learnings and outfits.
27 July 2026
Reply from Dressly
Dear Juanita,
Thank you so much for your lovely feedback. We’re delighted to hear that you find the learnings and outfits easy to view.
It’s wonderful to know Dressly is making your experience feel clear and enjoyable.
Warm regards,
Dressly Team
Reply from Dressly
Dear Christine Dicus,
Thank you so much for your lovely feedback. We’re delighted to hear you loved the selfie part and found it so easy to use.
It’s wonderful to know the colors stood out to you as well.
Warm regards,
Dressly Team
Reply from Dressly
Dear Kymlaurane,
Thank you for your kind words. We’re glad Dressly gives you the impression of being a great all-in-one app.
We truly appreciate you taking the time to share your first impression.
Kind regards,
Dressly Team
Reply from Dressly
Dear Carol,
Thank you for your lovely feedback. We’re delighted to hear that Dressly was fast and easy to get through.
Kind regards,
Dressly Team
Reply from Dressly
Dear Caren,
Thank you for giving Dressly a try and for sharing your thoughts. We’re glad you were open to trying something new with us.
We truly appreciate you taking the time to leave a review.
Kind regards,
Dressly Team
I had my color analysis done a few…
I had my color analysis done a few months ago and it was spot on with what Dressly recommended!
27 July 2026
Reply from Dressly
Dear Customer,
Thank you so much for your lovely feedback. We’re delighted to hear that Dressly’s recommendations matched your color analysis so well.
It means a lot to know our guidance felt spot on and helpful.
Warm regards,
Dressly Team
All ok for me
27 July 2026
Reply from Dressly
Dear Marianne Hastings,
Thank you for your feedback. We’re glad to hear everything was okay for you.
We appreciate you taking the time to share your experience.
Kind regards,
Dressly Team
I still don't know where to make my…
I still don't know where to make my final pick of clothes
27 July 2026
Reply from Dressly
Dear Ria,
Thank you for sharing your feedback. We’re sorry to hear that the final choice still feels unclear, but we appreciate you taking the time to let us know.
We hope Dressly can continue to make your selection process feel easier and more confident.
Warm regards,
Dressly Team
Disappointing app, frustrating refund policy
I signed up for the free trial through Dressly’s website. During the trial I decided the app wasn’t for me, as I found the suggestions were no more useful than what I could find with a simple Google search. I stopped using it.
I didn’t realize the trial had converted to a paid subscription because, unlike subscriptions purchased through Apple’s App Store, it didn’t appear in my Apple Subscriptions list where I normally monitor and cancel trial subscriptions. I noticed the charge two days later and contacted customer support immediately.
Although support responded promptly and confirmed I was within the Money-Back Guarantee period, I was told I could only be considered for a refund after using the app for 7 consecutive days and providing a screenshot proving that usage. Since I had already decided the app wasn’t worth continuing to use, this meant I would have to spend another week completing daily tasks just to qualify for the guarantee.
In my experience, this makes the Money-Back Guarantee difficult to use in practice. Many subscription services will consider a prompt refund request when there has been minimal use after renewal. Requiring customers to continue using a product they have already determined isn’t a good fit—and to document that usage—creates a significant hurdle.
The support staff were polite throughout the process, but I was disappointed by both the app and the refund policy. If you’re considering signing up, I’d recommend paying close attention to where you purchase the subscription and reading the refund terms carefully before starting the trial.
27 July 2026
Unprompted review
Reply from Dressly
Dear Naomi,
Thank you for sharing your detailed point of view!
Our team sincerely apologize for all the frustration caused.
As we can see, your request was resolved via email earlier. However, our support agents will reach out to you as soon as possible with additional information regarding your request.
Kind regards,
Dressly Team
Reply from Dressly
Dear Amy,
Thank you for taking the time to share your first impression. We understand it can take a little time to explore Dressly fully, and we’re glad you’ve started using it.
We hope it continues to be helpful as you get to know it better.
Kind regards,
Dressly Team
Reply from Dressly
Dear Tracy,
We're sorry to hear the recommendations didn't feel like a good match for you. We'd love the opportunity to check your profile settings and help you get results that fit your personal style.
However, we can't find your account without an email address. Please reach out to us at help@dressly.world so we can look into this and assist you directly!
Best regards,
Dressly Team
Very constructive and helpful when…
Very constructive and helpful when making a commitment to a particular problem I needed to sort out thank you very much from your friend I’m very grateful
27 July 2026
Reply from Dressly
Dear Sally,
Thank you so much for your kind words. We’re truly glad Dressly could be constructive and helpful as you worked through something important.
Your gratitude means a great deal to us, and we’re very happy to have been part of the process.
Warm regards,
Dressly Team
Reply from Dressly
Dear Temptress Hair & Beauty Tumut,
Thank you so much for your kind words. We’re delighted to hear you had a great experience with our customer service.
Warm regards,
Dressly Team
Very excited to see what I will get
27 July 2026
Reply from Dressly
Dear Kylie Andrews,
Thank you so much for your lovely note. We’re delighted to hear you’re excited to see what Dressly will suggest for you.
We hope you enjoy the experience and discover pieces that feel just right for your style.
Warm regards,
Dressly Team
Still trying to figure this app out
27 July 2026
Reply from Dressly
Dear Michelle,
Thanks for taking the time to leave us a review!
We completely understand that testing out a new app comes with a bit of a learning curve. We’re always looking for ways to make our layout easier and more intuitive for everyone.
If you have a moment, we’d love to hear what parts feel tricky or confusing so far. Feel free to reach out to us directly at help@dressly.world - our team is always happy to walk you through the app step-by-step!
Best regards,
Dressly Team
I didn’t know I could look so elegant…
I didn’t know I could look so elegant thank you for your help
27 July 2026
Reply from Dressly
Dear jessie kaaho,
Thank you so much for your lovely words. We’re delighted to hear that Dressly helped you feel elegant — that means a great deal to us.
Warm regards,
Dressly Team
i don’t know yet
I can’t wait something and I haven’t received the clothes or anything yet so I don’t know what I’m waiting
27 July 2026
Reply from Dressly
Dear Jurleane,
Thank you for leaving us a review!
We want to gently clarify that Dressly is a digital personal styling app rather than an online clothing store. We don't ship physical clothes or packages - instead, we provide digital outfit ideas, color analyses, and style recommendations directly inside the app to help you style your own wardrobe!
If you need help logging in to access your digital styling plan, or if you have any questions about how the app works, please reach out to us at help@dressly.world. We'd be more than happy to help you get started!
Best regards,
Dressly Team
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