Dr Helen Allergy Reviews 

142
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 31 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the staff are exceptionally kind, patient, and welcoming, making both children and parents feel completely at ease during visits. Reviewers deeply appreciate the extensive medical knowledge, clear explanations, and reassuring approach provided by the doctors throughout every consultation. People also note that the overall service is remarkably efficient, thorough, and well-structured, consistently providing rapid responses alongside clear guidance. Consumers mention the valuable ongoing support and practical advice received, which significantly helps families navigate and manage allergies with genuine confidence. Many individuals strongly recommend these professional services to anyone seeking dedicated allergy care and guidance.

What people talk about most

Staff

Customers had positive experiences with staff, frequently describing the entire team as exceptionally kind,... See more

Service

Reviewers highlight positive aspects of service, expressing deep gratitude for the efficient, thorough, and... See more

Customer service

People report positive experiences with customer service, expressing deep appreciation for the care, time,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The most incredible experience from start to finish. Every staff member made such an effort to make us feel so comfortable and the environment did the same. Thankful beyond words and we have only just... See more

Rated 5 out of 5 stars

I cannot recommend Dr Helen Allergy Clinic highly enough. Nurses Jen and Charlotte were wonderful with my 7 year old, helping him feel calm and at ease throughout. He also loved the range of toys and... See more

Rated 5 out of 5 stars

We were so impressed with our first visit to the Dr Helen Clinic in Dundonald. Dr Kinnear immediately put us at ease with his knowledge and experience, we were able to ask all the questions we wanted... See more

Company replied

Rated 5 out of 5 stars

We attended Dr Helen Allergy in Belfast for OIT treatment with our 4 year old. After some really disheartening appointments with other specialists, from the first appointment Dr Helen was worlds apart... See more


Company details

  1. Allergist
  2. also in
  3. Clinic
  4. GP
  5. Local Medical Service

Written by the company

Hi! I’m Dr Helen. A huge welcome to Dr Helen Allergy. If you have come to Dr Helen Allergy looking for advice about whether you or your family member has food allergies; how to manage your airborne allergies or eczema, concerns about gut symptoms or insect stings; then you’re in the right place. Dr Helen Allergy is a family run business. We are passionate about ensuring you have access to the right help at the right time. Dr Helen is a highly skilled clinician with over 18 years experience as a doctor. Dr Helen has a free Facebook Group to provide ongoing support to those with allergies. Please visit us @ www.drhelenallergy.co.uk Thank you Dr Helen x


Contact info

4.9

Excellent

TrustScore 5 out of 5

142 reviews

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1-star

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4.9

All reviews

(142)

27 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent service from Dr Helen Allergy

Dr Helen Allergy is fantastic. In our dealings with both Dr Vas and Dr Helen it is clear that not only do they have expert knowledge of allergies and treatment options but that they are clearly experienced in dealing with allergy sufferers day in day out. They really understand the fears and concerns of patients (and their parents) and are incredibly willing to listen, explain, answer questions and take the time to ensure all options for treatment are explored. They are also extremely responsive to emails. We have found the service to be excellent and would highly recommend Dr Helen Allergy.

18 December 2025
Unprompted review
Rated 5 out of 5 stars

Dr Helen Allergy in Belfast

We attended Dr Helen Allergy in Belfast for OIT treatment with our 4 year old. After some really disheartening appointments with other specialists, from the first appointment Dr Helen was worlds apart, so positive and reassuring. We had some difficulties along the way and both her and Dr Steven supported all the way and were even happy for us to take a step back and restart some elements. We are so glad we came across Dr Helen, her knowledge, understanding and guidance has really transformed how we live with allergies. Thank you!

4 December 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic team and great support for my son

I cannot recommend Dr Helen Allergy Clinic highly enough. Nurses Jen and Charlotte were wonderful with my 7 year old, helping him feel calm and at ease throughout. He also loved the range of toys and games that kept him entertained while we waited for the test results! Dr Kathryn was exceptionally thorough and provided clear guidance on the next steps. Although we received a lot of new information, we left feeling reassured, informed, and well supported. Thank you to the whole team.

3 December 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service - we were promptly seen and directed to the most cost effective appointment for our need. Charlotte was brilliant with my daughter and we had a letter confirming diagnosis & medical advice very quickly. Would definitely recommend.

26 November 2025
Unprompted review
Rated 5 out of 5 stars

Absolutely recommended, brilliant team.

We contacted Dr Helen for support with our 8 month old baby’s allergies, primarily around a milk allergy after following her on instagram.

We spoke with Dr Helen & discussed our concerns and arranged a virtual appointment with Dr Vas.

We got an appointment really quickly at a time that suited us and discussed our concerns, history and how we would like to proceed. Dr Vas was extremely knowledgeable but also helped us with feeling validated around our concerns which have previously been dismissed. We arranged for skin prick testing to be carried out alongside an oral food challenge. This helped alleviate some of my concerns that we would be in a supported environment to do this.

As we’re based in the North of England we arranged to fly to Belfast for our skin prick testing. This couldn’t have been easier, a quick 40 minute flight and a 20 minute taxi to the consulting rooms. I would highly recommend the team in Belfast.

The team at Belfast were excellent, Michaela talked us through the testing & a really clear explanation of what would happen including what any reaction may look like. She was also great with our little one.

We had a really positive outcome & experience at our testing & have left feeling relieved & confident to move forward with the milk ladder using the information Dr Vas has given us.

I can’t thank you all enough for the support. I finally feel validated, supported & so much more informed ready to support our child through this journey. Your patience, reassurance and clear explanations made the whole process so much easier for all of us.

I can’t recommend the team enough, the speed at which we’ve managed to get clear answers and support has been well worth the investment & I wouldn’t hesitate to use them again should we need any further support.

13 November 2025
Unprompted review
Rated 5 out of 5 stars

Had a really positive experience

Had a really positive experience with Dr Helen. She listened to all of my concerns (which were many) and took the time to go through everything with me thoroughly and was empathetic and kind whilst also suggesting simple practical ways I could improve my health. Dr Helen also tried to avoid me spending money on allergy testing as she felt it was unlikely I had allergies and my issues were caused by other health problems. I had the testing anyway fory peace of mind but she was absolutely correct! Honestly such a refreshingly good experience and I will definitely visit this clinic again - not for allergies obviously, but for one of the many other services they offer. Highly recommend.

1 October 2025
Unprompted review
Rated 5 out of 5 stars

Thanks very much

Friendly staff all round, great advice and clarity on issues that I have been dealing with for 35 years! Don't hesitate to use Dr Helen and her team, it's totally worth it.

19 September 2025
Unprompted review
Rated 5 out of 5 stars

Dr Helen Medical great experience

Charlotte Cunningham Smith was truly professional. Nothing was too much trouble. Consulted with a GP there at the time. Came up with a great plan moving forward. I will definitely use Dr Helen again in the future. Thank you for listening and having a discussion.

19 September 2025
Unprompted review
Rated 5 out of 5 stars

Reassuring expert advice to help me…

Reassuring expert advice to help me understand my condition and be able to independently manage it - thank you

3 September 2025
Unprompted review
Dr Helen Allergy logo

Reply from Dr Helen Allergy

Thank you for the review. We are delighted to hear you are happy with the service received and we happy to help again if needed. Many Thanks. Dr Helen

Rated 5 out of 5 stars

wonderful team

Dr Helen and her team put us all at ease from the moment we arrived. All of the staff were so caring and professional and the environment was so lovely- our children enjoyed their time so much and didn’t even realise they were having a medical appointment.

30 August 2025
Unprompted review
Rated 5 out of 5 stars

Dr Helen and her team are wonderful

Dr Helen and her team are wonderful. I had skin prick tests at Dr Helen's clinic in Ringwood and then a meeting with Helen who understood that, after living with allergies for many years (mine and my children's), trying to expand my current restricted diet is hampered by anxiety. Helen is caring, reassuring and very knowledgeable. I now feel more confident about which foods I can safely try to reintroduce, and I know I can consult Helen and her team if I have concerns or need further guidance.

25 June 2025
Unprompted review
Rated 5 out of 5 stars

A very warm and professional welcome…

A very warm and professional welcome from Dr Helen and her team. We visited for food challenges for two children which were conducted with care and expert knowledge which made the whole family feel safe and supported. They took time to explain everything and answer any questions ensuring we were comfortable with the process which helped make a stressful procedure more manageable. The hug was very much needed!

24 July 2025
Unprompted review
Rated 5 out of 5 stars

Life changing

We will be forever grateful for finding Dr Helen .
The support and guidance she and the team offers is incredible and we know our daughter is in safe hands.

26 July 2025
Unprompted review
Rated 5 out of 5 stars

I just wanted to express my sincere…

I just wanted to express my sincere thanks and gratitude to everyone at Dr. Helen Allergy for their support for my son Ben during his army recruitment process.

Special mentions go to Helen, Kathryn, Charlotte and Vicki for their support and kindness throughout the entire process.

I simply can't rate them high enough for their professionalism.

2 July 2025
Unprompted review
Rated 5 out of 5 stars

Dr Helen Allergy

Dr Helen was informative, down to earth, gave excellent advice and extremely efficient in explaining in layman's terms the condition of my child. Further testing took place and Dr Helen spoke to us on a Sunday and has been available for further advice.

I wouldn't hesitate to recommend her for understanding an allergic condition.

31 October 2024
Unprompted review
Rated 5 out of 5 stars

Great experience for my son who has had…

Great experience for my son who has had an ongoing cough.
Charlotte was extremely kind and attentive and listened to our health concerns. She provided us with a full assessment and diagnosis.
Great service and team.

1 July 2025
Unprompted review

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