Banner for Drift

Drift Reviews 879

TrustScore 3 out of 5

3.1

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Most reviewers were somewhat happy with their experience overall. Many customers appreciate the product's quality and design, finding the scents enjoyable and long-lasting. People also found the ordering process easy and appreciated the variety of choices available. Some users have been loyal subscribers for years, valuing the convenience of the subscription model and the consistent delivery of new fresheners. However, a significant number of people were dissatisfied with the subscription aspect, often feeling forced into it or finding it difficult to cancel. Some customers reported issues with orders, including incomplete shipments or issues with billing. There were also mixed opinions on the product's scent strength, with some finding it too subtle or inconsistent, while others praised its effectiveness.

What people talk about most

Product

Clients share ambiguous opinions on product. While many consumers praise the product, highlighting its... See more

Quality

Consumers find quality to be ambiguous, with some praising the products as incredible, high-quality, and... See more

Subscription

People report negative experiences with subscription, often feeling tricked into them without clear consent.... See more

Order

Customers had negative experiences with order. Many reviewers report issues such as orders arriving... See more

Cancellation

Reviewers highlight negative aspects of cancellation. Many consumers report that the online cancellation... See more

Based on these reviews

Rated 3 out of 5 stars

While the first scent was enjoyable, personally, most of the scents don’t have a noticeable aroma. Meaning , I’m not aware of the scent. It may be me not noticing how my car smells different or not aw... See more

Rated 3 out of 5 stars

ability to buy what i wanted was good, but defaulting into a subscription is annoying and has too may clicks to cancel. we should have the option of turning the order into a subscription if we want no... See more

Rated 3 out of 5 stars

My last delivery leaked to half a bottle. I sent to you my request to discontinue my subscription. I also don't appreciate the lack of contact number 😤 your prompt consideration in this matter is... See more


Company details

  1. Flavours, fragrances and aroma Supplier
  2. Candle shop
  3. Car accessories shop
  4. Cosmetics and Perfumes Supplier
  5. Perfume store

About Drift

Written by the company

What is Drift?

Written by the company

Drift is a premium car air freshener subscription service rethinking the way car fragrance lives in modern spaces. Those little travel companions dangling from your rearview mirror? They’ve gone untouched by time. While automotive design has evolved into sleek, refined interiors, traditional car air fresheners have remained dated — both in design and ingredients.
Fragrance is personal. It’s emotional. It should reflect who you are and create a joy-inducing experience, free from questionable chemicals. We believe the scents that fill your car deserve the same intention as the space itself.
Drift creates long-lasting car fresheners using high-quality essential oil blends that are safe for children and pets. Our signature designs pair sustainably sourced alder wood and organic stone with clean, elevated fragrance to complement — not clutter — your interior.
Beyond the road, Drift also offers home fragrance solutions including scent diffusers, candles, and room sprays, extending your signature scent from car to home.
From car scent subscriptions to modern home fragrance, Drift is on a journey to create immersive atmospheres that harmonize with the open road — and with the spaces you live in every day.

Contact info

Meet Scentbird

Our parent brand offering designer fragrance delivery.

3.1

Average

TrustScore 3 out of 5

879 reviews

5-star
4-star
3-star
2-star
1-star

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Great gift idea! SUBSCRIPTION & individual ordering available

Great service, great product.
I feel more clarity is needed that buyers are purchasing a subscription when ordering.
I had 3 subscriptions at once due to multiple ordering before realizing this due to my excitment for the product.
Looks great & my car smells wonderful.
They are great gifts.
Everyone got Drift for xmas this year & loved it too😂

1 December 2025
Rated 3 out of 5 stars

I like your car fragrances very much

I like your car fragrances very much. I did not like the fact that in order to place an order, I had to have a subscription that automatically mailed more car fragrances. I just wanted to place an order for refills when needed.

5 December 2025
Rated 5 out of 5 stars

Overall, great.

Easy website, transparent pricing, good subscription options and excellent products. There was one scent, Cabana, which was garbage. I can hardly smell it up close. BUT, all the other scents were amazing and filled the car nicely.

1 July 2025
Rated 5 out of 5 stars

Lovely smell

These really small nice if you pick the right one. Car smells lovely. Do not like the automatic subscription that I was unaware of and have subsequently cancelled. I will buy more but when I am ready!

7 March 2026
Rated 3 out of 5 stars

While the first scent was enjoyable

While the first scent was enjoyable, personally, most of the scents don’t have a noticeable aroma. Meaning , I’m not aware of the scent. It may be me not noticing how my car smells different or not aware of the scent. I had a few compliments on the evergreen scent but none since. My car doesn’t smell bad, but I’m not noticing the fragrance.

7 March 2026
Rated 1 out of 5 stars

Terrible underhand subscription

Terrible - do not use, ordered 2 air fresheners, its now added me to a subscription, the AI chat says cancel subscription in you account page, I didnt have an account set up. So set one up, still says I havent got a subscription even though theyve taken payment. The email address for their refund request on their website isnt correct. This is an absolute scam and impossible to get hold of anyone.

7 March 2026
Unprompted review
Rated 1 out of 5 stars

Don’t trust Drift! Its a scam!

Don’t trust Drift! It’s a scam! I have continuously and formally disputed ongoing charges to my account. I have already cancelled my subscription, yet I continue to be billed and receive products from Drift.

I have previously attempted to resolve this through your customer support, but I have not received a response. Please process my cancellation immediately, stop all future shipments, and refund any unauthorized charges made after my cancellation date.

2 March 2026
Rated 5 out of 5 stars

I bought.these.for.a.Christmas present…

I bought.these.for.a.Christmas present and the feed back i got back from them the smell was really good the only.thing for me i was surprised when I got 2 more when I didn't order them I sent an,email,to say I want to cancel the subscription I,thought it might of been if I,wanted more I could get more if I wanted them this put me of

25 December 2025

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look