Drink Mission Reviews 701

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 84 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products, often highlighting how they provide natural energy without crashes and improve sleep quality. Many people appreciate the variety of teas and drinks, finding them effective for increased energy, focus, and overall well-being. The ordering process is frequently described as easy, and the delivery service is noted for being fast and efficient, with good packaging. However, some customers were dissatisfied with their orders, mentioning issues like not receiving expected merchandise or finding the taste of certain products unappealing. A few people also felt that some products did not provide the advertised benefits, particularly regarding performance improvements.

What people talk about most

Product

People report positive experiences with product. Many customers praise the great taste and effectiveness of... See more

Quality

Consumers find quality to be positive, consistently praising the products for their effectiveness and taste.... See more

Order

Reviewers highlight ambiguous aspects of order. Many customers found the ordering process easy and praised... See more

Delivery service

Users describe positive interactions with delivery service. Customers consistently praise the speed of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have to admit it publicly that I used to be an energy drink adict. After 6 months of going cold turkey I explored numerous options to give me something different to maximise my performance and memta... See more

Company replied

Rated 5 out of 5 stars

I genuinely think this is helping my energy levels. From having 3-4 coffees in a morning to having just 1 macha latte and my energy is much better. I don’t get fatigue in an afternoon and my training... See more

Company replied

Rated 5 out of 5 stars

I bought the Drink Mission welcome bundle after seeing it advertised and struggling with energy gels on my stomach during long runs. The mission drinks have made marathon training a whole lot easier,... See more

Company replied

Rated 5 out of 5 stars

The complete process with Mission is simple and straightforward. Easy ordering, fast delivery, great packaging. Quality of the product is excellent. I have used the Matcha in both flavours, Vanilla is... See more

Company replied


Company details

  1. #119 of 231 best companies in Fitness and nutrition
  2. #24 of 34 best companies in Tea Shop
  3. #146 of 280 best companies in Vitamin & Supplements Shop

Written by the company

Mission Drinks exist to fuel the extraordinary. By focusing on a natural, sustainable release of energy, we allow people to push beyond their limits. Our drinks are used by Premier League footballers, the England Cricket Team, F1 racing teams, hundreds of GB athletes + thousands of others pushing to better themselves.

30 Day Money Back Guarantee

30 Day Money Back Guarantee

We couldn't believe more in our products. If you don't notice a positive impact on your performance after trying Mission for 30 days, we'll give you your money back. Thanks!

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

701 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

I love Mission but not sure I can…

I love Mission but not sure I can afford all flavours I like so have cut down to hydrate for now.

11 May 2025
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Reply from Drink Mission

Hi Bernadette, thank you so much for your positive feedback! We really appreciate it 😊 So glad you are enjoying MISSION products. Please check your email for a surprise thank you for your support!

Rated 5 out of 5 stars

I really like the Recover tea

I really like the Recover tea. The combination of flavours is tasty and you genuinely feel better for drinking it. I was surprised to find Mission Tea available at Whole Foods.

15 May 2025
Unprompted review
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Reply from Drink Mission

Hi Joan, thank you so much! SO happy to hear you're loving the Recover tea and feeling the benefits. And yes! We're super excited to be stocked in Whole Foods, such a great spot to discover us.

Thanks again for your lovely review, it really means a lot. Have a lovely day! 😊

Rated 5 out of 5 stars

Great product

Great product. Really like the focus tea, gives me a boost in the afternoon when im struggling to concentrate.

23 April 2025
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Reply from Drink Mission

Thanks so much for the lovely feedback! So happy to hear the Focus tea is giving you that perfect afternoon boost 😊

Rated 5 out of 5 stars

Great range of products

Great range of products. Easy to manage your subscription and good service

29 April 2025
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Reply from Drink Mission

Hi there, thank you so much for your kind words! SO happy to hear you're enjoying the range and finding the subscription easy to manage — that’s exactly what we aim for!

Rated 4 out of 5 stars

Mission Team were very helpful with sorting my delivery issue

Had an issue with my item not being delivered but Dariia in customer service were very helpful in rectifying the problem once it was brought to their attention.

Really enjoy the teas, particularly the recovery tea which I have repurchased a few times

8 May 2025
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Reply from Drink Mission

Hey Rebecca, I’m SO sorry for this. I’ve just sent you an email now to confirm the correct address + refunded your order, so please do keep an eye out (and check your spam folder just in case!). Really appreciate your patience and we’ll get this sorted for you ASAP :)

Rated 5 out of 5 stars

The best teas I’ve ever had!

These teas are the best I’ve had! They taste 10x better than normal supermarket brands and have actual added benefits. I had Perform before a half marathon and Recover after - could really feel the difference. So much better than any other coffee or tea if you’re into sports.

24 April 2025
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Reply from Drink Mission

WOW, thank you so much, Alex! SO happy to hear that you are loving the teas and that Perform and Recover gave you that boost around your half marathon, that’s exactly what they’re made for! Keep smashing it 💪

Rated 1 out of 5 stars

Took my money, not sent the goods!

Placed an order and paid. No email to say order is on its way. Emailed to enquire. No reply. Sent a message on Facebook to enquire. Message opened hours ago but no reply. Post I made on their facebook page has been removed. Will be doing a chargeback with my bank this evening.

14 April 2025
Unprompted review
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Reply from Drink Mission

Hi Michelle, I’m SO sorry again for all the trouble with your order. Just to confirm, your order has now been fully refunded and I’ve also sent you a follow-up email to check if there’s anything else we can do to make this right.

Please do keep an eye out for it and thank you again for your patience.

Rated 2 out of 5 stars

Received my free gifts (after a delay)…

Received my free gifts (after a delay) but still no teas and no contact email or helpline to assist.
Update: All sorted now. Simple mistake on the system. Apologies received along with free sleep teabags! Great stuff x

28 April 2025
Unprompted review
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Reply from Drink Mission

Hi Sarah, I’m so sorry to hear this and really sorry for the delay and confusion too. I’ve tried to match your review to an order, but haven’t been able to identify it. Could you please reach out to us at hello@drinkmission.com so I can help get this sorted for you right away? I’d really like to make this right!

Thanks so much and hope to hear from you soon!

Rated 4 out of 5 stars

I received the free gifts but not the…

I received the free gifts but not the actual tea. As there is only an email to contact I could be waiting a while before anyone gets back to me. If only there was a better way to contact you.
Update: mission have contacted me and apologised and are sending out the missing tea along with some sleep tea and a discount code for the error. Can't ask for a better response to their error.

24 April 2025
Unprompted review
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Reply from Drink Mission

Hey Sylvia, so sorry again for the mix-up with your order!

Thanks so much for your patience and for updating your review — it honestly means the world. Hope you love the Sleep tea and the rest of your teas 😊

Rated 5 out of 5 stars

The canned drinks are refreshing and…

The canned drinks are refreshing and healthy. There is a tea for every mood.

31 March 2025
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Reply from Drink Mission

Thank you so much for your lovely review! SO happy to hear that you are enjoying the drinks. Have a lovely day and thanks again for the support! 😊

Rated 1 out of 5 stars

Undrinkable.

Tastes like swamp water mixed with regret. Couldn’t even finish a sip. No idea if it helps sleep—it’s undrinkable

28 March 2025
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Reply from Drink Mission

Oh no, I’m so sorry to hear this! This is absolutely not the experience we want anyone to have. I’ve already gone ahead and refunded your order and sent you an email so we can chat about how to make this right — please keep an eye out for it.

I’d honestly love the chance to help find something you do enjoy, if you’d be open to it. So sorry again, and hope to speak soon!

Rated 5 out of 5 stars

The best tea out there

Excellent range of delicious, nutritious teas that work perfectly through the day

28 March 2025
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Reply from Drink Mission

Thank you so much, SO happy to hear you're loving the teas – it means a lot!

Rated 5 out of 5 stars

Absolutely brilliant company!

Absolutely brilliant company tired most of there drinks now and very impressed. Quick delivery from completing purchase. Like receiving there emails about other peoples experiences and which drinks are good for different things.

25 March 2025
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Reply from Drink Mission

Hi Kate! 😊

Thank you so much for your kind words! We’re absolutely thrilled to hear that you're enjoying the teas and the experience. It means a lot to us that you're happy with the quick delivery and the emails – we love sharing tips and recommendations!

If you ever need any help or have more questions about our drinks, don't hesitate to reach out. We're here for you! Have a lovely day! 🌟

Rated 5 out of 5 stars

Love the perform tea

Love the perform tea, arrived swiftly

1 April 2025
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Reply from Drink Mission

Hi there! SO glad to hear you're loving the Perform tea, tanks so much for lovely feedback :)

Rated 5 out of 5 stars

Excellent product line

So good I invested (which I’ve never done before). Tea tastes great, shipping is prompt and packaging good. All my family drink it!

1 April 2025
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Reply from Drink Mission

Hi Jon! 😊

WOW, thank you so much for your amazing feedback! So happy to hear that you're enjoying the tea and even sharing it with your family! That really means the world to us. It’s also fantastic to know that the shipping and packaging have been spot on.

If you ever need anything else or have more questions, feel free to reach out. We’re always here to help!

Rated 5 out of 5 stars

Good Service …

Great to get a reminder just before the regular order is despatched so it can altered if necessary. Always arrives on time. Good to see less packaging is being used. Teas taste great as well.

21 March 2025
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Reply from Drink Mission

Hi Ann! 😊

Thank you so much for your thoughtful feedback! So glad to hear the reminders are helpful and that your orders always arrive on time. It’s also awesome to know you’re noticing the reduced packaging – we're always striving to be more eco-friendly!

If you ever need to adjust anything or have more feedback, just let us know. We're always happy to help!

Rated 5 out of 5 stars

Love the great teas from Mission.

Love the great teas from Mission.
Really pleased I found them.
I have tried a great deal of their range and am a subscriber for their Rise range and regularly purchase Perform and Focus.
Will be back as often as money allows.

22 March 2025
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Reply from Drink Mission

Hi Andrew! 😊

SO happy to hear you’ve been enjoying the teas! We're so grateful to have you as a subscriber and customer!

If you ever need any recommendations or want to try something new, just reach out – we’re always here to help.

Thanks again, and have a lovely day! 🌟🍵

Rated 5 out of 5 stars

Love this drink just a beautiful taste…

Love this drink just a beautiful taste and if you know about herbs you will know how good it is for you

29 March 2025
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Reply from Drink Mission

Hi there! 😊

Thank you so much for your lovely feedback! So glad to hear you’re enjoying the taste and the benefits. It’s great to know that you are loving it!

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