The website asks that you state when you want the items delivered. After stating this, they still went ahead to deliver when they liked. I put details of who I wanted the items delivered to in the... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I couldnt use the platform well and contacted your team . The lady that picked up wasnt very willing to assist and i got no response to my 2nd message to her .The delivery man called at a ridiculous... See more
my disapointment knows no bounds. i will not be recommending this service nor will i patronise you ever again. the only reason i will not being a social media campaign and tv mention is because my mon... See more
I paid for my drink, to then be told that for delivery, it’s a minimum of 30K Naira which is fine, I asked for a refund and that has still not been processed through even after multiple follow ups and... See more
Company details
- Off Licence
- also in
- Wine shop
Information provided by various external sources
Buy From the Best Selection of Drinks Online - Champagne, Whiskey, Vodka, Gin, Rum, Spirits, Beers, Cider & Soft With Great Daily Deals and a 24hr Delivery Service.
Contact info
Lekki Phase One, 105102, Lagos, Nigeria
- 07008829996
- marketing@drinks.ng
- drinks.ng
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
People also looked at
I expected better service
I expected better service. The delivery was late, items were not in the best condition, and the customer service was unhelpful. Disappointing experience overall.
Terrible terrible service
The website asks that you state when you want the items delivered. After stating this, they still went ahead to deliver when they liked.
I put details of who I wanted the items delivered to in the delivery note - that was completely ignored. Why ask for all these details if you are going to disregard them.
After making payment, they called later to ask for an extra 1,000 naira, saying the price had not been updated on their website.
And the drinks were not even in packs as advertised on the website. They just delivered a nylon with bottles. Definitely not patronising them ever again. Terrible!
BAD SERVICE
After a bad experience almost a year ago and received apologies, i decided to give them another try......BAD IDEA. Ordered online for delivery, no order confirmation received. Called to confirm order and was told order would be delivered but short 1item, as they do not have it in stock(even though it shows it is in stock on their site!!)
Just called to inform the office i have not received my order and the advice i got was...... "stop by their office to pick it up". Why charge a delivery fee if you do no provide this service!!!!
I use other similar platforms without this headache. Would not come back
I had some friction today but due to…
I had some friction today but due to the quick intervention of the manager, it was resolved. I hope to try the shop again.
My drinks.com is great
My drinks.com is great, my goods are delivered in good condition.
Staff were quite helpful and…
Staff were quite helpful and responsive. I would recommend Drinksng going forward, great job guys!
Excellent service at their walk-in…
Excellent service at their walk-in store.
first experience was not a good one
Increase product availability
Seamless transaction and delivery
Seamless transaction and delivery. Very impressive

Reply from Drinks.ng
Good customer service
Good customer service though.
Please create a pick-up for the online purchase from any of your outlets.
Still owing me 2 powerbanks.
Thanks.
Efficient
It was efficient. Got my drinks way earlier than expected. Customer service was great.
Disappointed with the service.
Mediocre experience!
After multiple attempts, I did get my refund. Not sure their customer service is the best, but I am grateful it was all processed. I would consider buying from them again given that the prices are good but they should make it much clearer that you need to pay 30k minimum for home delivery!!
They are not responsive!
I paid for my drink, to then be told that for delivery, it’s a minimum of 30K Naira which is fine, I asked for a refund and that has still not been processed through even after multiple follow ups and sharing my details. This is unacceptable. I am happy to change my rating should this be fixed.
REVIEW
Honestly cannot fault any part of the service.
Ordered and my drinks were delivered that same day.
Customer service was pretty good as well.
Great stuff
Delivery was some few hours late.
Not received my drinks yet since…
Not received my drinks yet since Thursday morning
Services were okay.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

