If you're an Irish whiskey lover in the US this place is a godsend. I've made two orders through the site and even with some technical glitches on the second order they still took care of me and it ge... See more
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See what reviewers are saying
Took 12 from order to delivery, even with Xmas that is totally. I've over 20 yrs experience in transport and logistics and understand delays happen, but this was by far the worst experience I've had... See more
Lots of communication—most of it automated—but it works well and adds a nice personal touch. Messages like “thanks for your first order” and “great to see you again” create a sense of ongoing... See more
Felt I had to write a review given my recent experience. Having found DrinksHero online via a google search for a particular sparkling wine, the price they offered it at felt to good to be true, so I... See more
Company details
Written by the company
Irish Whiskey, Scotch Whisky, world Whiskey
Contact info
37 Bandon Road,, T82VW22, Cork, Ireland
- +353214968774
- hello@drinkshero.com
- drinkshero.com
4.5
Excellent
110 reviews
Replied to 25% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great service
Great prices, very obliging with collection times and staff are corteous.
16 March 2026
Ease of order
Ease of order, product availability, excellent communication and feedback.
13 March 2026
Excellent service on delivery and…
Excellent service on delivery and prices that can’t be beatin
Cant be happier 👍👍
14 February 2026
Efficient delivery and could not find…
Efficient delivery and could not find my product anywhere else.
5 February 2026
For the US whiskey lover
If you're an Irish whiskey lover in the US this place is a godsend. I've made two orders through the site and even with some technical glitches on the second order they still took care of me and it gets here FAST! But if you do live in the US get ready to buy a lot of bottles because getting stuff from over the pond isn't cheap but trust me it's worth it!
29 January 2026
fast efficient and no-nonsense :)
29 December 2025
Initial service excellent vs After service poor
Had an issue with my order, unfortunately the items delivered weren't what I was expecting. Sent an email on 31st December 2025 the day of delivery to query if I could return my order. I am still awaiting response to my query, so for this reason I wouldn't recommend drinkshero...proficiency for ordering great, after service unacceptable.
29 December 2025
Xmas disaster
Took 12 from order to delivery, even with Xmas that is totally. I've over 20 yrs experience in transport and logistics and understand delays happen, but this was by far the worst experience I've had or witness.Then to top everything off it was delivered to the wrong address.
29 December 2025
Great customer service and exceptional…
Great customer service and exceptional delivery. Highly recommend.
17 December 2025
Good value and speedy delivery
4 December 2025
Have tonic, but NO GIN.
I have NOT received my goods because of problems with customs and maybe could have had a bit more input from the drinks company. Very frustrating trying to find the solution. Will I order from them again, maybe not? Peter.
21 October 2025
Reply from Drinkshero
Thank you for your feedback, and we’re very sorry to hear about the frustration you’ve experienced.
Customs procedures and charges are unfortunately outside of our control, as they are managed by the authorities in the receiving country. Since the UK is no longer part of the EU, duties and customs checks are now a standard requirement on goods entering from Ireland and the wider EU.
We fully appreciate how inconvenient this can be, and while we cannot influence customs decisions, we’re always here to provide any paperwork or support needed to help get your order released as quickly as possible.
We hope once this issue is resolved you’ll consider giving us another chance, as we’d love the opportunity to provide you with a smoother experience in the future.
Excellent Experience
Fast Delivery, Constant Communication
Follow Up Inquiries about Customer Satisfaction
29 September 2025
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