Poor customer service
Bottle of Gin received with mouldy bits in it. Contacted the company 3 times with no response!
14 December 2025
Unprompted review
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Company details
Written by the company
Hi! We are a late night delivery service focused on delivering alcohol, cigarettes and much more, straight to your door at very competitive prices. Our primary focus is customer satisfaction. Our team work around the clock to ensure that you get what ever you fancy, from 7pm till 5am, Monday to Sunday straight to your door. Although we are based in the Croydon Borough, we will soon be expanding to other parts of London. For deliveries outside of the Croydon Borough, please call to arrange and we will do our best to come to a solution. Don't forget to download our NEW APP for instant delivery to your door within 45 minutes! - 📲: Drinks On Tap - App Store | Google Play
Contact info
Unit 11A, 22 Capital Business Centre, CR2 0BS, Southend Croydon, United Kingdom
- 0203 553 1284
- info@drinksontap.co.uk
- drinksontap.co.uk
2.3
Poor
8 reviews
Hasn’t replied to negative reviews
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We were hosting a surprise party for my…
We were hosting a surprise party for my husband and had around 100 people coming. There’s no way I had enough room in my freezer for ice for 15 ice buckets and a small bath for the beers! I called Drinks on Tap just a couple of days before and spoke to Melvin who was absolutely brilliant. We worked out how much ice I needed and he emailed me a quote. I paid via the link he sent using PayPal and the ice was delivered a couple of days later, no problems at all. I am so grateful to Melvin for his help and will use the company again without doubt.
22 August 2022
Unprompted review
Two swallows rum
This is my second purchase from this company and I wouldn’t go anywhere else amazing selection of drinks I brought Two swallows orange and ginger spiced rum such a fantastic drink arrived the next day super speedy delivery courier was fab and friendly delivered with care the bottle was securely packaged 5***** all the way look forward to ordering from this excellent company again very soon Thank you drinks on tap 👍🏻 😊
25 September 2021
We had a delayed delivery on our Rum
We had a delayed delivery on our Rum, but we didn’t mind as it was sorted & resent out quick smart with a token gin for apologies. I think £5 is too expensive for delivery costs, having said that I’ll probably order from them again.
4 July 2021
Right On Time
Arrived bang on time for hubby's bday! Securely packaged! Excellent service 10/10 service👍🏾
20 June 2021
Reply from Drinks On Tap
Hi Shirley,
Thank you so much for the feedback, your review is always appreciated!
We love that your bottles arrived on time for your special occasion and we hope you and your husband loved the Grenade Overproof rum range, they’re definite favourites 😊!
To show our appreciation we’d like to offer you a 10% discount next time you visit our website drinksontap.co.uk. We have your contact information and will email your coupon shortly!
Very impressed great quality drinks and…
Very impressed great quality drinks and service. Went above and beyond when I phoned with a question about a particular drink I wanted.
27 January 2021
Unprompted review
Top Notch Service
Top Notch Service
I was looking for something to impress the friends and family, I saw a cocktail video on their Instagram and instantly contacted them. They spoke me through the recipes and guided me to the bundle page.(wish they had whisky cocktails) but found a perfect one delivery was quick. They need to offer more of the standard bar cocktails but good stuff
23 January 2021
Unprompted review
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