Synapse Reviews 340

TrustScore 3.5 out of 5

3.3

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Rated 5 out of 5 stars

I absolutely love Synapse as a product but for the life of me they no longer carry it in stores nearby. Really happy to have found the online site; looking forward to my order's arrival!

Rated 1 out of 5 stars

Synapse cancelled my order with no explanation. I emailed them days ago to ask why they refunded it without saying why, and they have yet to respond.

Rated 5 out of 5 stars

I continue to enjoy my Synapse energy and focus drinks. They give me energy without making my heart rate skyrocket which is super important to me as I am 50 and have high blood pressure.

Rated 1 out of 5 stars

I ordered a 4 pack which was damaged in delivery. The box was rooted and 2 of the cans were crushed and empty. I reached out multiple times with photos explaining the situation, asking if there was... See more

Company details

Information provided by various external sources

Synapse is the world’s first ready-to-drink natural nootropic supplement. Enhance endurance, sharpen precision and feel the intensity within.


Contact info

3.3

Average

TrustScore 3.5 out of 5

340 reviews

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Rated 5 out of 5 stars

Boost without crash

I wasn’t particularly pleased with the taste of Synapse but it was palatable. The carbonation was just right for my constitution and easy on my stomach. It gave me long lasting energy without feeling jittery or anxious. I enjoyed one during a brief break while taking my National board exam for occupational therapy assisting. Passed with flying colors! There was no crash as the ingredients metabolized and dissipated. I will definitely purchase this product again! Make a mocha coffee flavor please!

19 September 2020
Unprompted review
Rated 1 out of 5 stars

A package was sent to me without my…

A package was sent to me without my knowledge, and I offered to return it for a full refund. Customer Service said they couldn't refund it, so I was obligated to stay with a package I hadn't ask for, and have my money robbed.

18 September 2020
Unprompted review
Rated 1 out of 5 stars

No wonder people are saying "SCAM"

I ordered a trial pack. A few weeks later, I got an email saying my order for a 12 pack is on the way and I got charged $27 for it. I never placed that order. I tried to find out why there's a 12 pack order. My emails were not answered. I tried calling the main phone number which never had a live person to talk to. It would just say to leave a message. I left messages but no one got back to me. I was told I can't return the product due to health reasons and I'm not allowed a refund because I didn't cancel the order before it got shipped. Well maybe if you responded faster and sooner, this all could have been avoided!!!

18 September 2020
Unprompted review
Rated 4 out of 5 stars

I really wasn't expecting too much as I…

I really wasn't expecting too much as I have tried all kinds of energy and focus drinks in the past and they weren't much more than sugar water. This product actually seems to have ingredients that allow the mind to focus and think clearly despite some fatigue you may be experiencing. That's a win in my book. The taste is unique but good too.

18 September 2020
Unprompted review
Rated 5 out of 5 stars

My new favorite!

My new favorite! We just became Best friends who ride majestic, translucent steeds, shooting flaming arrows across the bridge of Hemdale!

18 September 2020
Unprompted review
Rated 5 out of 5 stars

Loved it

Loved it. Excellent taste and definitely helped me to feel focused and relaxed at the same time. A great alternative to more caffeine.

18 September 2020
Unprompted review
Rated 3 out of 5 stars

Product is amazing, website sucks

Product is amazing! I will keep purchasing because it worked really well for me and my husband.

That said, website is really awful, not only the purchase (website is full of bugs/code errors) but also there is no easy way to manage subscription unless you reach out support. Product Managers have a lot of work to do here! :)

18 September 2020
Unprompted review
Rated 4 out of 5 stars

Website needs work

I received my order quick, loved the product, and when I needed to cancel my subscription, customer service was quick and ready to help, over email. However, when I went on the website, the banner was blocking half the page so I couldn't find any links to cancel, and when I tried to call nobody answered or responded to my voicemail.

18 September 2020
Unprompted review

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