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Review summary

Created with AI, based on recent reviews

Evaluating 157 reviews, reviewers had a great experience with this company. Customers consistently praise the product quality, describing items as beautiful, shiny, and well-crafted, often exceeding expectations and receiving many compliments. Many are impressed with the elegant packaging and the overall presentation, noting that products arrive well-protected and look even better than in photos. The customer service is frequently highlighted as excellent, with people appreciating the fast, helpful, and responsive support, especially when dealing with exchanges or issues. However, some customers also noted issues with product durability, reporting items breaking, rusting, or fading shortly after purchase. There were also occasional complaints about delivery times being longer than expected or packages not arriving as scheduled, with some experiencing difficulties in resolving these issues with customer support.

What people talk about most

Product

Consumers find product quality to be positive, with many praising the items as amazing, beautiful, and of... See more

Quality

Reviewers mention positive feedback about quality, with many customers praising the great quality of... See more

Customer service

Customers had positive experiences with customer service, often describing it as top-quality, amazing, and... See more

Order

Users describe ambiguous interactions with order, with some expressing satisfaction with the ordering... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently praising its speed and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Bought the tennis bracelet as a christmas gift. It was beautiful and shined amaizingly, but unfortunetly the closing mechanism was poor and my boyfriend lost it. We were very disapointed but it is wha... See more

Company replied

Rated 5 out of 5 stars

Idk if I gotta be professional n all but they real mfs. Got a gorgeous lookin piece. Was trippin ab the size a bit. Placed n order n changed my mind later. Emailed them, said they couldn’t change anyt... See more

Company replied

Rated 5 out of 5 stars

You are safe! I purchased two tennis necklaces in different lengths and sizes, as well as a cross pendant, and I couldn’t be happier with my choice. The necklaces come with a lifetime guarantee, whic... See more

Company replied

Rated 5 out of 5 stars

When I unboxed my Drippy moissanite studs, I couldnt believe how brilliant they looked. I even used a friends diamond tester as a joke, and they passed. we were all blown away. Its been a month of wea... See more


Company details

  1. Jewellery shop

Written by the company

International brand DRIPPY is created in Amsterdam, but inspired by multiple cultures. With our motto, Dare to Drip , we aspire you to show the world your inner shine. We exist to express that inner shine through high quality handcrafted jewelry. DRIPPY. – Dare to Drip.


Contact info

4.1

Great

TrustScore 4 out of 5

1k reviews

5-star
4-star
3-star
2-star
1-star

Replied to 86% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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Rated 5 out of 5 stars

Didn’t expect the weight to feel this…

Didn’t expect the weight to feel this solid. It’s got that *real* feel to it.

17 December 2025
Unprompted review
Drippy logo

Reply from Drippy

Thank you for taking the time to share your experience, Tomas and we’re really happy to hear you’re enjoying your piece. Your support means a lot to us 🤍

If you ever need help, have questions, or are ready for your next order, feel free to reach out and we’re always happy to help!

Rated 5 out of 5 stars

I get stopped in the street asking…

I get stopped in the street asking where I got it. Never had that happen before.

29 November 2025
Unprompted review
Drippy logo

Reply from Drippy

That’s the best kind of compliment 😄
We love hearing that. Thanks for sharing, and enjoy turning heads ✨

Rated 5 out of 5 stars

I would like to thank the people at…

I would like to thank the people at drippy and say that they look after you and make sure you are happy with your purchase or refunds.
also I would recommend dripping to anyone as there merchandise is top quality at reasonable prices.
happy me will be back 😁.

20 December 2025
Unprompted review
Drippy logo

Reply from Drippy

Thank you so much for the kind words 🙏 We really appreciate your trust and support. It means a lot to hear that you felt taken care of, that’s exactly what we aim for.

Happy to have you with us, and we’ll be here when you’re ready to come back 😁✨

Rated 5 out of 5 stars

All was perfect

All was perfect. Fast delivery and the neckless was very beaitiful. It was a Christmas present and he loved it. I really can recommend this company.

30 December 2025
Unprompted review
Drippy logo

Reply from Drippy

Thank you for taking the time to share your experience and we’re really happy to hear you’re enjoying your piece. Your support means a lot to us 🤍

If you ever need help, have questions, or are ready for your next order, feel free to reach out and we’re always happy to help!

Charm

Rated 5 out of 5 stars

Good service love to buy here even had…

Good service love to buy here even had a surprise in it. I thought that it was a mistake but it was a Christmas gift.

23 December 2025
Unprompted review
Drippy logo

Reply from Drippy

Thank you for taking the time to share your experience and we’re really happy to hear you’re enjoying your piece. Your support means a lot to us 🤍

If you ever need help, have questions, or are ready for your next order, feel free to reach out and we’re always happy to help!

Rated 5 out of 5 stars

wonderful jewelry

I am extremely satisfied with the quality of these products, my husband and I love wearing this jewelry.

21 December 2025
Unprompted review
Drippy logo

Reply from Drippy

Thank you for taking the time to share your experience and we’re really happy to hear you’re enjoying your piece. Your support means a lot to us 🤍

If you ever need help, have questions, or are ready for your next order, feel free to reach out and we’re always happy to help!

Rated 1 out of 5 stars

Lifetime Warranty not honored despite guarantee card

I purchased a Drippy Amsterdam Cuban necklace that comes with a publicly advertised Lifetime Warranty. The item includes an official Lifetime Guarantee card, and the warranty is promoted as covering defects in craftsmanship and plating.

After normal wear, the plating began to peel in several areas, revealing reddish discoloration underneath. This is clearly a material or plating defect and falls directly within the scope of the advertised warranty.

Despite providing clear photos of the defect and the official guarantee card, my warranty claim was ultimately refused because I was unable to provide original order details (order number, email, name, address). These requirements are not stated anywhere in the publicly available warranty terms.

Customer support confirmed that without being able to trace the original order in their system, they will not even assess the warranty claim — effectively rendering the Lifetime Guarantee and guarantee card meaningless if purchase data is unavailable (e.g. second-hand purchases or lost receipts).

The communication was polite, but the outcome contradicts the way the Lifetime Warranty is advertised and raises serious concerns about transparency and consumer expectations.

I hope Drippy Amsterdam reconsiders how its Lifetime Warranty is applied in practice.

6 December 2025
Unprompted review
Drippy logo

Reply from Drippy

Hey Benjamin, thank you for sharing this. We understand your concerns and why this feels disappointing. For warranty claims, we do need to be able to verify the original purchase in our system to confirm authenticity and coverage, which is why order details are required. That said, we take feedback like this seriously and have shared it internally so we can review how our warranty communication is presented. If you’d like us to take another look together, feel free to reach out to us at info@drippy.amsterdam

Thank you for giving us the chance to resolve this

Rated 1 out of 5 stars

Glaciers Bracelet warranty denied - avoid!

My bracelet broke less than two weeks after delivery. Customer support denied my warranty claim by looking at a photo and claiming 'external pressure' (I was just taking off my jacket).

They refused a refund or replacement and only offered store credit. This violates Dutch consumer law regarding the burden of proof in the first year. Great marketing, terrible product durability and support.

28 November 2025
Unprompted review
Drippy logo

Reply from Drippy

Hey Chris, we’re sorry to hear about your experience and that’s not what we want for any customer. Please reach out to us again at info@drippy.amsterdam, so we can take another proper look at your case and review everything in detail.

Thank you for giving us the chance to resolve this

Rated 5 out of 5 stars

No lie

No lie, this piece looks way more expensive than it is. People think I spent a fortune.

3 December 2025
Unprompted review
Rated 5 out of 5 stars

Top quality and best experience

Everything was amazing with my order, the product I ordered is super qualitative and worthy, I was also impressed with the packaging of the product which showed that they really care about their customers. Additionally, whatever issue I had they took care of it and replied to my e-mails very fast. For sure I will place another order, one of the best customer experiences I’ve had!

10 December 2025
Unprompted review
Rated 5 out of 5 stars

This was my first order, and definitely not my last.

I’ve never seen such good craftsmanship in a product before, no joke. I’m not getting paid for this, but I’m really impressed with the quality of the product. I’m also very satisfied with the way it was delivered. It’s beautifully and elegantly packaged. Even the warranty card is something I’ve never seen before. It’s truly a completely new experience to receive something like this.

5 December 2025
Unprompted review
Rated 5 out of 5 stars

Love the experience and the product

From purchasing to delivery everything was so fast and easy, really a great experience. I got a chain for my boyfriend as a gift and he loved it he was impressed by the packing first as it comes with a warranty card, he loved how it looked and asked me straight away if I could get him more as he absolutely loved and having a picky boyfriend that was a win big time, will be buying again for sure.

12 November 2025
Unprompted review

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