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OUTLAWS. Amsterdam Reviews 2,677

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TrustScore 4.5 out of 5

4.6

Jewellery shop
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Review summary

Created with AI, based on recent reviews

Evaluating 835 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting their durability and excellent craftsmanship. Many people appreciate the unique designs and the comfortable fit of the items. The delivery service is frequently highlighted for being prompt and efficient, with orders arriving well-packaged. Reviewers also commend the customer service for their responsiveness and helpfulness in resolving issues. However, some customers experienced issues with delivery times, reporting delays that were longer than expected. A few other people also felt that the product they received did not match the advertised color or arrived in a damaged condition.

What people talk about most

Product

Consumers express high satisfaction with the product quality, often describing items as well-made, durable,... See more

Quality

Reviewers consistently express high satisfaction with the quality of products. Many customers praise the... See more

Delivery service

Users describe positive interactions with delivery service. Many customers praise the fast and prompt... See more

Order

People report positive experiences with their orders. Many customers praise the quality and craftsmanship of... See more

Customer service

Customers consistently note positive experiences with customer service. Many reviewers praise the amazing and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have been disillusioned lately ordering on-line from various companies,with items being sub-standard and mis represented in ads. How refreshing to get a well made piece of quality jewelry, impecabl... See more

Company replied

Rated 5 out of 5 stars

I’ve made several purchases from Outlaws Amsterdam and I quite simply couldn’t be happier with what I’ve bought. My rings look great and fit perfectly but that’s only half the story - they feel great... See more

Company replied

Rated 5 out of 5 stars

Best rings I've ever had! From the design to durability. I get compliments whenever I wear them. Can't wait to keep growing my collections, they've easily replaced every ring I've had in the past. The... See more

Rated 5 out of 5 stars

Excellent prompt response to my query regarding a ring ( of excellent quality) that was a size too large. Very clear instructions provided on my options and next steps needed to resolve this. Very im... See more

Company replied

Company details

  1. Jewellery shop

Information provided by various external sources

OUTLAWS. Amsterdam, is an Amsterdam based webshop, established in 2018 by two young entrepreneurs from Amsterdam. Thinking about life and bringing value to people, we realized that nowadays it’s all about exclusive brands. However, we think different. We believe you don't need expensive brands to express who you are. You express yourself by your style and the person behind that style. “If evolution is outlawed, only outlaws will evolve.”

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

3K reviews

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Replied to 96% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

First order

From initial order to actually receiving the piece it was a very good experience.
The quality is amazing and the customer service team are on the ball.
If I could add a negative the uk courier they use is a big let down.
Overall Outlaws are fantastic

16 April 2026
Unprompted review
Rated 5 out of 5 stars

As always the peice itself was perfect

As always the peice itself was perfect. Had a real weight to the ring which a lot of other companies don't seem to have. I thjnk this was my 5th or 6th peice from Outlaws Amsterdam and I will be buying again for sure.

I also had an issue where I input the wrong size and only realised an hour or so later. I emailed them and they rectified this for me with no issues. Great peices, great customer service.

5 May 2026
Unprompted review
Rated 5 out of 5 stars

Outlaws Amsterdam is my go-to…

Outlaws Amsterdam is a great company to deal with. Their range of pieces is second-to-none and every single item I’ve bought from them is beautiful, fits perfectly and feels very comfortable to wear. Give ‘em a go…you won’t be disappointed.

8 May 2026
Unprompted review
Rated 5 out of 5 stars

I have a few pieces from Outlaws

I have a few pieces from Outlaws, and I've bought a few more as presents for other people. Very happy with everything; the quality is amazing, and customer service is very efficient. Will definitely buy more.

13 May 2026
Unprompted review
Rated 5 out of 5 stars

If y'all are looking for great…

If y'all are looking for great 'hardware', this is the place! Purchased an awesome ankh pendant; exactly what I was looking for (perfect size/weight, comes w/ a nice chain, great price!) Website has quality pics, and quick delivery. Will definitely purchase more (they also sell rings : )

5 May 2026
Unprompted review

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