OUTLAWS. Amsterdam Reviews 

3,717
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 1,589 reviews, reviewers overwhelmingly had a great experience with this company. Consumers consistently mention that the products feature exceptional craftsmanship, arriving in secure, beautiful packaging with a satisfying weight and solid design. Shoppers are also delighted by the highly efficient customer service and quick responses received when handling questions, sizing, or ordering pieces. Though some customers noted occasional delays with delivery, experiencing longer transit times or tracking updates for their packages to arrive. A few reviewers also mentioned encountering occasional minor issues with sizing or missing items that required contacting the support team for assistance.

What people talk about most

Product

Customers had positive experiences with product, frequently praising the stunning designs, durability, and... See more

Quality

People report positive experiences with quality, expressing deep appreciation for the durable and heavy... See more

Delivery service

Reviewers mention positive feedback about delivery service, frequently praising the extremely fast shipping,... See more

Order

Reviewers highlight positive aspects of order, noting that the entire online shopping experience is smooth... See more

Customer service

Consumers find customer service to be positive, consistently praising the quick response times and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The courier took their sweet time but no fault of outlaw. Recieved my bracelet and its better than I could of imagined. I freaking love it! Literally recieved the bracelet and loves the quality do muc... See more

Rated 5 out of 5 stars

Unfortunately, the recipient didn't like the jewellery. The return was quick, easy and professional. Return shipping costs have to be covered by the buyer, which is a bit of a shame, but understandabl... See more

Company replied

Rated 5 out of 5 stars

I original bought a Jaw Breaker Ring for My Son then he wanted a Ace of Spades Ring, I was so stoked on the quality, price & service I bought myself a Broken Skull Necklace, & Now Thanks To Outlaws... See more

Company replied

Rated 5 out of 5 stars

I had some mistakes while ordering several rings.. Instead of ignoring me, they eventually gave me 10 euro discount to help me with returning the products, even though it was my fault. Now a while lat... See more

Company replied


Company details

  1. Jewellery shop

Information provided by various external sources

OUTLAWS. Amsterdam, is an Amsterdam based webshop, established in 2018 by two young entrepreneurs from Amsterdam. Thinking about life and bringing value to people, we realized that nowadays it’s all about exclusive brands. However, we think different. We believe you don't need expensive brands to express who you are. You express yourself by your style and the person behind that style. “If evolution is outlawed, only outlaws will evolve.”


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

4k reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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4.7

All reviews

(3,717)

1,831 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Necklace

I had a question and they helped me very well! Very friendly contact with the team! I hope to place my order asap because I love the products so much

6 October 2026
Unprompted review
Rated 5 out of 5 stars

They provide some amazing metal work

They provide some amazing metal work. I very much look forward to receiving my order. The correspondence during this process with the outlaw team is impeccable. I definitely make you feel like you’re part of the family. It’s very nice and very refreshing. Keep up the good work.

6 October 2026
Unprompted review
Rated 5 out of 5 stars

Although I still have not received my…

Although I still have not received my purchased items, I’m excited to get them. In the mean time, I love the emails I get from their marketing team. They are fun and you’ll want to play along.

6 October 2026
Unprompted review
OUTLAWS. Amsterdam logo

Reply from OUTLAWS. Amsterdam

Paul,

Thanks for your review, brother, especially while you’re still waiting for the pieces to land. Really appreciate that.

Looks like customs decided they wanted to admire your order a little longer before letting it go. Probably afraid they’ll never come across pieces like that again haha 😂

Jokes aside, I’m keeping an eye on the shipment from my side until it’s safely in your hands.

Hope the wait is worth it, brother.

Sam
Outlaws Amsterdam

Rated 5 out of 5 stars

Replacement to something lost

I lost my original St. Michael necklace, one given to me by my father. I have spent years trying to find a suitable replacement, that journey is over.
I can’t say enough about the quality of my new necklace, and I greatly appreciate what the product means to Outlaws. Amsterdam. Thank you for standing behind your product, I was confident in my purchase before receiving it.

1 October 2026
Unprompted review
Rated 3 out of 5 stars

Nice piece just not plated properly

Love it there are a few spots on it that don’t seem to have the right coloring on it either it didn’t plate the piece right or it just wore off already after 2 weeks. Besides that it’s a nice piece

5 October 2026
Unprompted review
OUTLAWS. Amsterdam logo

Reply from OUTLAWS. Amsterdam

Brian,

Thanks for sharing this, brother.

I’ve already sent you an email so I can take a closer look at the spots you mentioned. Send the photos over when you get a chance and I’ll check it out personally.

Sam
Outlaws Amsterdam

Rated 5 out of 5 stars

Great Service

Well what can I say about the team , these guys are great.
I had to exchange one of the items for a bigger size , all emails answered within a few hours and only to happy to help with the exchange.
Thank You for the help

14 September 2026
Unprompted review
Rated 5 out of 5 stars

Fast shipping

Fast shipping! Product was as expected rugged, durable and bad ass!!! Lots of compliments!!! Will order more soon!!! Well worth the value!2

2 October 2026
Unprompted review
Rated 5 out of 5 stars

Amazing Quality and Customer Service!

So first off. Amazing products! Their tracking system and updates are great as well and free shipping to Canada. Customer service is excellent and they respond to emails promptly. Would highly recommend this company and their products.

3 October 2026
Unprompted review
Rated 5 out of 5 stars

A unique cuff bracelet

To me, it’s a little bit of defiance you can wear every day. The faux barbed wire gives it an aggressive edge, but the look is understated, it’s comfortable, and I haven’t seen anyone else wearing one. I love it.

1 October 2026
Unprompted review
Rated 5 out of 5 stars

The courier took their sweet time but…

The courier took their sweet time but no fault of outlaw. Recieved my bracelet and its better than I could of imagined. I freaking love it! Literally recieved the bracelet and loves the quality do much i ended up ordering a ring 30 mins after receiving the bracelet. Definitely going to be my new go to spot for any of my jewelers jusy because of the top tear quality!!!!

3 October 2026
Unprompted review

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