Drive Green Reviews 97

TrustScore 3.5 out of 5

3.6

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Rated 5 out of 5 stars

Very straight forward and basically being honest about the suitability of various EV’s in matching your particular requirements. Reece was clear and extremely helpful going that extra mile in setting... See more

Rated 1 out of 5 stars

l bought a used car (advertised on Autotrader) from Drive Green on the 3rd May. The car was advertised as (quote) "immaculate", with no marks/scratches in the pictures or ident... See more

Rated 5 out of 5 stars

Drive Green seem to be genuinely driven by sustainability in all areas. Our helper was very knowledgeable, answered all our questions and didn't try to sell us anything we didn't want. We went and... See more

Rated 5 out of 5 stars

What a fantastic car buying experience… the staff are not only super friendly but super knowledgeable about everything EV. If you’re looking for a pleasurable buying experience without pushy sal... See more

3.6

Average

TrustScore 3.5 out of 5

97 reviews

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Rated 1 out of 5 stars

Worst experience ever

I reserved an EV from Drive Green back in April, when the car turned up there was a deep gouge on the bonnet and heavily stained upholstery, after complaining the salesman promised he would sort out these issues, I then had to take the car to valeters and be without for a day. When I chased on the paint issue, I have been continually promised it would be sorted then placated with various excuses, couldn't get the paint, got the wrong colour etc.
I can honestly say this is the worst experience of purchasing a car I have had, no customer care whatsover. The car cost in excess of 18K, top price! there was no negotiation on this price, and the car was under prepared for handover, it's been a constant battle to try and get the paint issue resolved. From my experience, the company does no match it's marketing hype and the salesman has no integrity whatsoever. I thought by dealing with a local company that you would be looked after, it seems not. Buy online and get a better deal

14 March 2024
Unprompted review
Rated 1 out of 5 stars

Awful buying experience

Awful buying experience. I had to chase them up as not returning emails or calls. I did purchase a car but had to research the service history myself as no one there was interested. The handover was dreadful. Was told to wait at a desk for ‘30 seconds’ whilst my part exchange was inspected. Sat there for 10 minutes whilst the other chatted about their personal business, no one said a word to me, felt very awkward. The man dealing with my sale, returned, didn’t say a word just filled out the paperwork and said thanks, good bye. I did intend buying a charger and a warranty but will go elsewhere. The floor mats that were in the boot were not there when I had got home, had to spend more money to replace them. This should have been a great day.

16 May 2024
Unprompted review
Rated 5 out of 5 stars

Welcoming, professional and knowledgable!

Recently bought a car from Drive Green and would highly recommend them. The team are v welcoming, and are happy to share their considerable expertise on EVs and charging, without being too salesy! The car was provided in excellent condition too.

27 April 2024
Unprompted review
Rated 5 out of 5 stars

Excellent EV specialists

Spent a couple of hours at Drive Green checking out possible EV's. In the end we didn't find a car which met our needs but the service was excellent: informed, unpressured and friendly. Would definitely have purchased from them if we had found the right car.

10 February 2024
Unprompted review
Rated 5 out of 5 stars

Went to see a Smart for my wife and…

Went to see a Smart for my wife and found an iPace in the same colour. Bought both! Very friendly team and lots of variety of stock if you want to see your shortlist at the same place. Looked at the Kia, Tesla's, Polestar and Hyundai....stuck with the Jag. Collected both, fully charged and they are fab!
Thanks Reece and team.

16 November 2023
Unprompted review
Rated 5 out of 5 stars

Great staff , good advice , fab price

What a fantastic experience it was buying an EV from Drive Green. Reece & Chelsea are a credit to the company. They were friendly & knowledgable and did their best to help me understand my options. I was allowed to test drive the vehicle and there was no pushy sales tactics, just honest advice. I can see why they are so highly rated on auto trader and trust pilot. Without a doubt I will be back to pick up my next car here.
Many thanks Tony ( Bristol Physio)

24 November 2023
Unprompted review
Rated 5 out of 5 stars

I sold my car to Drive Green today

I sold my car to Drive Green today, they were amazingly efficient, in particular Chelsea Parsons. They gave me exactly what we had agreed, no haggling.

Also, if you are looking to buy an electric car you could save yourself a lot of time by going there as they have virtually every model available, and the people are knowledgeable about the products.

23 November 2023
Unprompted review
Rated 5 out of 5 stars

Recommended for EV

Thinking about buying a EV. Decided to check out Drive Green not only did Reece answer all my questions but answered some I never thought of. The Smart EV I inspected was just what I was looking for. Highly recommended, check them out

31 October 2023
Unprompted review
Rated 5 out of 5 stars

Smooth experience and great customer support

I recently bought my first car from Drive Green, which overall was a very smooth experience. The sales manager was really helpful and informative throughout the process. I got the chance to take my time, test drive, and evaluate the cars I was interested in. Even after the sale, they were quick to answer my questions and sent me a missing charging cable promptly. Overall, I'm happy with Drive Green's service, and I recommend them to anyone in the market for an EV.

7 October 2023
Unprompted review
Rated 5 out of 5 stars

I would highly recommend Drive Green

Buying from Drive Green was so simple. Reece and all the team were very helpful with picking out the best EV for me. The whole process from start to finish was seamless and they answered all my questions about switching to an EV. I would highly recommend Drive Green.

9 October 2023
Unprompted review
Rated 5 out of 5 stars

Great service, Nice people

I bought a second hand Tesla from them and from start to finish it was a really easy process.
I found them to be like a typical small family business ( I don't know if they are )
I would definitely use them again.

5 October 2023
Unprompted review
Rated 5 out of 5 stars

We have just bought our first electric…

We have just bought our first electric car from Drive Green. The whole experience has been hassle free. Straight forward advice and no hard sell were appreciated. Very efficient set up which I will have no hesitation in using again.
Jenny

14 October 2023
Unprompted review
Rated 5 out of 5 stars

I couldn't be more positive about Drive Green…

I couldn't be more positive about Drive Green. The whole EV buying experience was amazing, from the first point of contact to collecting my EV. Not only did the team at Drive Green help me choose the right EV for my needs, but I had the chance to test-drive many different models to help me make a decision. So happy with my purchase, if you need an EV go to Drive Green.

13 October 2023
Unprompted review
Rated 5 out of 5 stars

Excellent range, Excellent service

We have bought two cars over the last five years from Drive Green. I have found the staff knowledgeable and enthusiastic about the transition to electric vehicles. We have had no real issues with either car and feel confident in our purchases. They can get really busy but our patience was rewarded.

15 October 2022
Unprompted review
Rated 5 out of 5 stars

Car runs great and I have no doubts…

Car runs great and I have no doubts that if there was anything wrong, they would help me to sort it out. I would recommend the company. Their cars are as described and at a competitive price point.

13 October 2023
Unprompted review
Rated 5 out of 5 stars

Top-notch customer service

I bought my i3 from Drive Green, and I couldn't be happier. The staff are knowledgeable and talked me through different options, eventually helping me find the best car for my needs. What's more, the staff have been incredibly helpful post-sale, answering my questions about how to use the many different features on the car. I will definitely buy from them again when the time comes.

9 September 2023
Unprompted review
Rated 5 out of 5 stars

What a fantastic car buying experience……

What a fantastic car buying experience… the staff are not only super friendly but super knowledgeable about everything EV. If you’re looking for a pleasurable buying experience without pushy sales people Drive Green is definitely the place to go. Honestly, I couldn’t recommend them enough.

I never thought buying a car would be so hassle free.

Thank you.
David

5 October 2023
Unprompted review

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