DriveSafe Online® Defensive Driving Courses Reviews 6,767

TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 190 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the user experience, finding the platform easy to navigate and the registration process smooth. Many appreciate the well-structured and engaging content, noting that the instructions are clear and the product itself is highly informative, serving as an excellent refresher for both new and experienced drivers. The service is often described as efficient, with many reviewers highlighting the quick delivery of certificates. However, some people were dissatisfied with technical issues, reporting that the website repeatedly crashed and did not save their progress. A few other people also felt that the course length was excessive, particularly the chapters, and that the information presented was sometimes outdated.

What people talk about most

User experience

Reviewers express satisfaction with the user experience, highlighting the informative and easy-to-follow... See more

Service

Reviewers highlight positive aspects of the service, particularly the defensive driving course. Many found it... See more

Instructions

Consumers generally find the instructions to be positive. Many reviewers highlight that the course... See more

Product

Customers had positive experiences with the product. Many reviewers found the online driving course fabulous,... See more

Website

Clients share positive opinions on the website's ease of use. Many reviewers found the course easy to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

It has been a long time since I moved to GA and took the drivers license test. This course covered a lot of material but kept it interesting. It was a good review which helped remind me of the obvio... See more

Company replied

Rated 5 out of 5 stars

Easy log in and registration, program ran at a good pace. This was a good refresher course, and should be required for ALL new drivers and also redone every 3 years. Would go a long way in reminding... See more

Company replied

Rated 5 out of 5 stars

This is well thought out and put together course. Everyone should be required to take this. There are great reminders for even seasoned drivers like myself. It’s easy to navigate and listen to. It’s a... See more

Company replied

Rated 5 out of 5 stars

The program was informative and a good refresher course for all drivers. It was easy to follow, and I learned a few things I didn't know, like the accident statistics. Whether you're new to driving, o... See more

Company replied


Company details

  1. Driving school
  2. Business-to-Business service
  3. Class
  4. Distance Learning Centre
  5. Driving Test Centre

Information provided by various external sources

Save up to 10% on insurance premiums for up to 3 years per policy. In some states, our courses will help you reduce points on your license or help you dismiss a traffic ticket. Refresh and improve driver education conveniently and affordably. Provide training for newer drivers to reinforce defensive driving skills. Choose the best mobile-friendly content with no hidden fees. Enjoy the best defensive driving course available online.

Money-Back Guarantee

If you do not receive the intended benefit from your course, you will receive a full refund.

If you do not receive the intended benefit from your course, you will receive a full refund.
If you do not receive the intended benefit from your course, just let us know and you will receive a full refund. Email us at support@drivesafeonline.org with the document from your insurance agent, court clerk, or other official explaining why you were denied credit and we will issue an immediate refund.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

7k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Easy to follow and useful contents

The content of the course is very appropriate and to the point. It is easy to follow with helpful visuals I have been driving for decades, yet I was able to learn some new things about defensive driving.

25 September 2025
DriveSafe Online® Defensive Driving Courses logo

Reply from DriveSafe Online® Defensive Driving Courses

Thank you, Patrick. Our team works hard to provide the best defensive driving course available online. It’s great to hear your feedback about the DriveSafe Online learning experience. Take care and drive safe out there.

Rated 5 out of 5 stars

well worth the time as a refresher for any driver

Good naration and very informative. made taking the course well worth the time. It covered interesting and what may be life saving tips and knowledge about driving in this day and age.

25 September 2025
DriveSafe Online® Defensive Driving Courses logo

Reply from DriveSafe Online® Defensive Driving Courses

Thank you, Glenn! We love to hear feedback and especially so when we hear a customer finds our defensive driving courseware informative. The DriveSafe Online team.

Rated 5 out of 5 stars

Very easy too navigate and easy…

Very easy too navigate and easy informative

25 September 2025
DriveSafe Online® Defensive Driving Courses logo

Reply from DriveSafe Online® Defensive Driving Courses

Thank you for the 5 star review! Reviews like this are so great to receive. We're happy to hear that you found our defensive driving content easy to navigate and informative. We appreciate it! Your DriveSafe Online team.

Rated 5 out of 5 stars

Good to the point instructions/ course

Good to the point instructions

25 September 2025
DriveSafe Online® Defensive Driving Courses logo

Reply from DriveSafe Online® Defensive Driving Courses

Aldi, thank you for the wonderful 5 star review. We sincerely appreciate it and are so happy you liked our driver improvement course. Please tell your friends about DriveSafeOnline.org.

Rated 5 out of 5 stars

A Great Refresher

Informative and easy to navigate.

25 September 2025
DriveSafe Online® Defensive Driving Courses logo

Reply from DriveSafe Online® Defensive Driving Courses

Shirley, thanks for the perfect 5 star review. I'm so happy to hear that the course was informative and easy to navigate. Please tell your friends and family about our course. Take care and stay safe out there. The DriveSafeOnline.org team.

Rated 5 out of 5 stars

Everyone should take this !

Everyone should take this !! It’s a good reminder of what we should already know !

24 September 2025
DriveSafe Online® Defensive Driving Courses logo

Reply from DriveSafe Online® Defensive Driving Courses

Thanks, Debbie. We try to make an engaging course that is useful to all drivers. Whether you are a teen or mature driver, learning defensive driving techniques can help you to avoid accidents and stay safe on the roads. Take care and drive safe. The DriveSafe Online team.

Rated 5 out of 5 stars

Good information for the safety

Good information for the safety

24 September 2025
DriveSafe Online® Defensive Driving Courses logo

Reply from DriveSafe Online® Defensive Driving Courses

Thank you! We love to hear feedback and especially so when a customer has such high praise for our defensive driving courseware. We really appreciate it. The DriveSafeOnline.org team.

Rated 5 out of 5 stars

Good information for driving

Good information for driving

24 September 2025
DriveSafe Online® Defensive Driving Courses logo

Reply from DriveSafe Online® Defensive Driving Courses

Thanks so much for the great review and positive feedback. We really appreciate it. Please tell your friends and family about DriveSafeOnline.org.

Rated 1 out of 5 stars

NEGATIVE A MILLION

NEGATIVE A MILLION. I've been trying to complete this course all day, website repeatedly crashes out and does not in fact save your progress. It's six hour course for Delaware and you expect me to believe you respect my time?

EDIT: Correction, they did not try and help me they told me to wait until Monday when their support staff was in. Please fix your site and your lies.

2ND EDIT: Yeah that's convenient, blame the consumer who paid for your broken product. Makes sense. Maybe instead of arguing just list the website internet restrictions so other folks don't waist seven hours of their day. Also this criticism benefits you maybe take it.

23 September 2025
Unprompted review
DriveSafe Online® Defensive Driving Courses logo

Reply from DriveSafe Online® Defensive Driving Courses

Sara,

Thank you for leaving us feedback.

Our support team notified me today on Saturday afternoon that you were needing assistance earlier and also that we tried to help you believing the problem was likely an internet connection issue.

I know you’re having a difficult time completing your course, and we are definitely willing to help you. We take our customers and their experience seriously.

Please feel free to call us at 877-265-2170, Option 1 during business hours, and we will certainly assist.

Thank you,

The DriveSafe Online Support Team

Rated 3 out of 5 stars

more interesting than most but some non-current information

The course was one of the most tolerable online courses I have taken for Senior Driver Safety (in order to get insurance discount). The narrator had a good voice and tempo which made it a lot easier to stay attentive. I also liked that I did not have to click an arrow to advance to each successive page.
That said, the information given was quite outdated (since this is 2025, and statistics were from 2015.). Also, the hand positions on the steering wheel were shown as 10 and 2 position rather than the more recently recommended 4 and 8 due to airbags. It makes me wonder what else was omitted or outdated.

23 September 2025
Unprompted review
DriveSafe Online® Defensive Driving Courses logo

Reply from DriveSafe Online® Defensive Driving Courses

Anne Marie,

Thanks for your feedback.

Your DriveSafe Online support team

Rated 5 out of 5 stars

DriveSafe course was very thorough yet…

DriveSafe course was very thorough yet easily understood and completed.

26 August 2025
DriveSafe Online® Defensive Driving Courses logo

Reply from DriveSafe Online® Defensive Driving Courses

Robert, thank you for the great review! We're glad to hear you thought the course was thorough. Please tell your friends and family about DriveSafeOnline.org. Stay safe out there. The DriveSafe Online team.

Rated 5 out of 5 stars

Simple

Simple, very informative, there were things that I didn't know or haven't thought about in a long time.

26 August 2025
DriveSafe Online® Defensive Driving Courses logo

Reply from DriveSafe Online® Defensive Driving Courses

Thanks for the perfect 5 star review. I'm so happy to hear that the course was informative and useful for you. Please tell your friends and family about our course. Take care and stay safe out there. The DriveSafeOnline.org team.

Rated 5 out of 5 stars
DriveSafe Online® Defensive Driving Courses logo

Reply from DriveSafe Online® Defensive Driving Courses

Thanks, our team works hard to make the course engaging, useful and easy to use. I will share your feedback with our team. Your DriveSafe Online team.

Rated 5 out of 5 stars

Safety

Great information and training provided. Lesson was detailed and review of information

25 August 2025
DriveSafe Online® Defensive Driving Courses logo

Reply from DriveSafe Online® Defensive Driving Courses

Thanks, we appreciate the positive feedback and perfect 5 star review. Stay safe and remember to drive defensively. The DriveSafe Online team.

Rated 5 out of 5 stars

It was easy!

It was easy, if you take notes. Very clear and to the point. BUTTTTT, it's not an hour,, it's like an hour and twenty minutes, start to finish with the videos. Ha. But very easy, well, I've been driving for over 50 years.

25 August 2025
DriveSafe Online® Defensive Driving Courses logo

Reply from DriveSafe Online® Defensive Driving Courses

We appreciate your feedback. It can take some time to go through a refresher course for defensive driving. I hope the content was useful. Thank you. The DriveSafe Online team.

Rated 5 out of 5 stars

Great Resource for All to learn

Excellent overview of the rules of the road. Easy to understand and stay focused on training.

26 August 2025
DriveSafe Online® Defensive Driving Courses logo

Reply from DriveSafe Online® Defensive Driving Courses

Thank you, Dolfan. We're glad the course was easy to understand. Please drive defensively and stay safe on the roads. The DriveSafe Online team.

Rated 5 out of 5 stars

The quiz was helpful and informative…

The quiz was helpful and informative and will make a nice discount

26 August 2025
DriveSafe Online® Defensive Driving Courses logo

Reply from DriveSafe Online® Defensive Driving Courses

Thanks for the great review, Marilyn. We appreciate it and are glad that our driver safety training was helpful and informative. Take care and stay safe when driving. The DriveSafe Online team.

Rated 5 out of 5 stars

It had a lot of good information that I…

It had a lot of good information that I now apply to my every day driving thank you for all the information and it is well delivered

26 August 2025
DriveSafe Online® Defensive Driving Courses logo

Reply from DriveSafe Online® Defensive Driving Courses

That's great to hear. Learning to be a defensive driver is so important for staying safe these days. We really appreciate your feedback, and we will share this with our team. The DriveSafe Online team.

Rated 5 out of 5 stars
DriveSafe Online® Defensive Driving Courses logo

Reply from DriveSafe Online® Defensive Driving Courses

Thank you for the 5 star review! We appreciate you doing that. Please tell your friends and family about DriveSafeOnline.org.

Rated 5 out of 5 stars

Love the learning experience.

Love the learning experience.

25 August 2025
DriveSafe Online® Defensive Driving Courses logo

Reply from DriveSafe Online® Defensive Driving Courses

Thank you for the 5 star review, Donald! We love hearing feedback about our courses and especially so with comments like this. Take care out there on the roads. The DriveSafe Online team.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look