DriveScore Reviews 

2,453
•
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Looking at 478 reviews, reviewers had a great experience with this company. Customers frequently share that the platform effectively tracks driving habits, encouraging safer behavior on the road while making it easier to discover affordable car insurance policies. Consumers also love the useful features for monitoring fuel prices and identifying areas where driving skills can improve. Some reviewers were not happy with insurance renewal quotes, stating that the prices found through the platform were actually higher than those available elsewhere. Other consumers mentioned occasional technical frustrations, such as the app draining the mobile battery quickly or incorrectly recording maneuvers like hard braking.

What people talk about most

Application

Reviewers highlight ambiguous aspects of application, with some consumers praising the software for helping... See more

Price

Customers consistently note mixed experiences with price, as many consumers praise the helpful features for... See more

Product

Reviewers mention ambiguous feedback about product performance, as consumers praise the app for helping them... See more

Value for money

Consumers find value for money to be positive, noting that the service helps them secure cheaper car... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Love this app. Helps you to work out quick and efficient routes, when the council isnt closing roads everywhere. Good to have the prices garages charging for fuel but where I live, one of the garages... See more

Rated 4 out of 5 stars

Generally I really like this app. I think the scoring seems to be fairly accurate. There is is one major bugbear though and that's it can't distinguish between using your mobile phone if you're a... See more

Company replied

Rated 4 out of 5 stars

Good to keep track of my driving not only for insurance purposes but as a personal pat on the back. Needs improvement though. Cornering is a constant issue due to the location of my home, do... See more

Rated 5 out of 5 stars

Drive score has encouraged me to be a better driver and has greatly improved my situation awareness whilst driving. It feels great keeping high scores and knowing what to improve on. My insurance h... See more


Company details

  1. Insurance agency

About DriveScore

Written by the company

Good Drivers Can Save Money on Car Insurance With DriveScore.

DriveScore is a new app that offers to help users prove and improve their driving skills, enabling them to save money on car insurance quotes and other products. DriveScore uses your phone's sensors to track how you drive, identifying where you could improve.

DriveScore monitors how you drive your car, giving you feedback and insight while building a score that can help you save money with better car insurance deals, by proving to insurers that you’re a good driver.

By putting users in control of data collected as they drive, DriveScore makes driving a safer, cleaner and fairer experience for all. DriveScore studies how you drive, analysing your driving behaviour, giving you valuable insight on your driving style and will directly help you save money on your car insurance.

DriveScore helps you to build better driving habits by offering you personalised driving tips and highlighting areas that you can improve.

FEATURES:

DRIVE
DriveScore automatically measures how you drive, turning your phone into a silent driving coach. It's easy to set up and runs in the background, distraction-free (and won’t drain your battery).

SCORE
Get your own DriveScore, see how you compare and track how your driving changes. See what’s positive and what to work on. Prove how well you drive.

SAVE
Make your miles go further by using DriveScore to shop for better car insurance. Use your score to get enhanced offers from our insurance partners and see if you can save. A smarter, fairer way to buy based on how you drive, not how insurers think you drive.

SEE
View the full details of your trip, including overall drive rating, insights, trip stats and the precise location of each driving event recorded.

FREE
Your data is always in your control and DriveScore will be FREE, forever.

Install DriveScore on your phone, the app will then use the functionality of your smartphone such as the accelerometer, gyroscope, compass and GPS readings to determine when you are undertaking a ‘Trip’ in a vehicle.

DriveScore will use these tools to take and record measurements relating to your driving behaviour, including calculating speed, acceleration, braking, cornering and distance travelled.

Demonstrating lower-risk driving behaviour such as smooth cornering and acceleration will lead to a higher DriveScore, while actions such as sudden braking or excessive speeding will lead to a lower DriveScore.

These are some of the factors that insurers may consider when providing a quote for car insurance premiums. DriveScore offers you the opportunity to understand how your driving behaviour may impact the cost of your car insurance premium.

Take DriveScore for a spin, download the app now and help make car insurance fairer for millions of people.

Become a better driver today.

https://www.drivescore.com/

Made with ❤ by ClearScore.

Contact info

4.0

Great

TrustScore 4 out of 5

2k reviews

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4.0

All reviews

(2,453)

466 reviews in the last 12 months

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Rated 2 out of 5 stars

It was going OK and I had completed my…

It was going OK and I had completed my first 150 miles but all that driving information has disappeared and I am back to the beginning. The app says it has not information holding. So I feel that it is a waste of time.

4 May 2026
DriveScore logo

Reply from DriveScore

Hi Brenda,

Thanks for your review. We appreciate you taking the time to leave us feedback about your driving information disappearing.

We would love to sort this out for you. Could you please email us at feedback@drivescore.com?

Many thanks,

Paris

Rated 1 out of 5 stars

App works okay but prices more…

App works okay but prices more expensive than not having app and I have a top 365 day score of 1000!

30 April 2026
Unprompted review
DriveScore logo

Reply from DriveScore

Hi Russ,

Thanks for your review. We appreciate you taking the time to leave us feedback about the app which costs more.

We would love to sort this out for you. Could you please email us at help@clearscore.com?

Many thanks,

Ashish

Rated 1 out of 5 stars
DriveScore logo

Reply from DriveScore

Hi Nicky,

Thanks for your review. We appreciate you taking the time to leave us feedback.

Our insurance partners provide enhanced offers with discounted pricing for users with good driving scores. We’ll be working with more insurance partners and looking to be more competitive in the future.

If you need more help, please email us at help@drivescore.com.

Many thanks,
Leo

Rated 5 out of 5 stars

Drive score is the best.

Drive score has encouraged me to be a better driver and has greatly improved my situation awareness whilst driving. It feels great keeping high scores and knowing what to improve on. My insurance has reduced by 75%. Now that is great news to my pocket.
I’d highly recommend.

William Ochan.

4 May 2025
Rated 1 out of 5 stars

Absolutely no reason to know my…

Absolutely no reason to know my location when im not driving. The gps will tell you if Im in a car or Ive suddenly got the power of Superman and can run as fast as a car.
Another case of excess 'big brother is watching you' data collection. You dont even give the option to track ONLY when using App... therefore forcing people to be tracked ALL THE TIME.. which is a huge Data collection invasion of privacy red flag! Are you by chance working with the Government with their attempt at 24/7 digital tracking??? Just WRONG!! Uninstalled!!!

30 April 2026
Unprompted review
DriveScore logo

Reply from DriveScore

Hi there,

Thanks for your review. We appreciate you taking the time to leave us feedback.

Location permission is solely used for tracking your drives and ensuring you receive the best insurance quotes.

We understand that privacy is very important, and we want to assure you that any data collected is used solely to provide you with the best possible insurance rates. You can find more about the data we collect in our Privacy Policy - https://www.clearscore.com/drive-score-privacy-policy. 

We would love to sort this out for you. Could you please email us at help@drivescore.com?

Many thanks,

Pat

Rated 1 out of 5 stars

Big Brother

No to sure this feels a bit like big brother, I’ve deleted the app.

23 April 2026
DriveScore logo

Reply from DriveScore

Hi Terry,

Thanks for your review. We appreciate you taking the time to leave us feedback.

If you have any queries. Please email us at feedback@drivescore.com.

Many thanks,
Rauf

Rated 2 out of 5 stars

Improved but still flawed

I love the idea of this app but it has its flaws. I have previously logged inaccuracies using the data provided and today there was yet another, It recorded an event of hard acceleration but the figures provided were an increase in speed from 3 to 7 mph in 1.2 seconds ie 3.3 mph per second or 1.5 m/sec squared or 0.15 g. Apparently Drivescore's threshold for 'harsh acceleration is 0.33 g. AI tells me my 0.15 g is what might be recorded when creeping out of a junction or manoeuvring in a car park and hard acceleration would need to be 8-9 mph per second. This was merely pulling gently away from a set of temporary traffic lights at road works. The phone was firmly located. My 365 day score is 997 and I have gone several weeks with 1000 14 day score. If i have to brake or accelerate hard in an emergency I accept that while I have done nothing wrong, an event will be recorded, and I would not complain - that's life. What is so frustrating is 'events' which by the apps own data is clearly incorrect but I know from experience that I shall now lose several points on my 14 day score. It would not be so bad if DriveScore had a mechanism for recognising when it has made an error and would restore the status quo ante. My second concern is that when confronted with a situation my first thought is how this will impact my drivescore. I hope I will continue to take the correct action to avoid an accident despite the fear of registering an 'event'.

24 April 2026
Unprompted review
DriveScore logo

Reply from DriveScore

Hi Alan,

Thanks for taking the time to leave such detailed feedback — it’s really helpful.

We’d really like to take a closer look at this for you. There are a number of factors that can influence how events are recorded (such as GPS signal, road conditions, or how the data is interpreted), but it should generally align with what’s actually happening on the road. If you’re happy to reach out, we can take a more detailed look and provide a personalised response.

More broadly, DriveScore is designed to encourage safer driving habits, but it should never make you feel like you’re prioritising a score over safety — you should always take the safest action in the moment.

It’s also worth noting that your score is designed to naturally fluctuate over time. Small, occasional deductions won’t have a lasting impact — it’s more about consistent patterns over time rather than one-off events. Regular safe driving will always outweigh isolated incidents, even if they feel frustrating in the moment.

We also want to be transparent — DriveScore isn’t a “black box” and won’t ever be perfectly accurate in every single situation. It’s there to give you a general view of your driving and help you improve over time, as well as support access to potentially better-value car finance.

We really appreciate you raising this, as feedback like this helps us continue to improve the experience for everyone.

All the best,
Emily

Rated 2 out of 5 stars

Requires you to have location service…

Requires you to have location service set to always ( understandable) but this results in high battery drain.
I tried set it to ‘whilst in use’ but it won’t allow that. And stops you using the app.
Also kept showing random notification (red) dots that I couldn’t clear.
The actual monitoring isn’t too bad, and good to use to see how you score.

20 April 2026
DriveScore logo

Reply from DriveScore

Hi there, 

Thank you for sharing your feedback about the location service requirements and battery usage.

Location permission is solely used for tracking your drives and ensuring you receive the best insurance quotes.

We'd love to help you with the battery drain and notification issues you’re experiencing. Could you please email us at feedback@drivescore.com?

Many thanks, 
Hazel

Rated 1 out of 5 stars

Driving events flagged incorrectly – does not reflect real driving

I’ve been reviewing DriveScore data over approximately 187 miles of driving, and there are clear inaccuracies between what actually happened on the road and what the app reports.

Several examples include:

* “Harsh cornering” being recorded on what is effectively a straight or very slight bend in the road
* “Acceleration” events triggered when joining a 60mph road, where it is necessary to build speed safely to match traffic
* “Acceleration” also flagged when navigating a tight 90-degree uphill bend with parked cars on both sides, where controlled acceleration is required to safely manoeuvre
* “Harsh braking” recorded at traffic lights that change quickly, requiring normal, safe braking
* Multiple events clustered in areas with poor road surfaces and potholes

These are not examples of unsafe driving — they are normal responses to road layout, traffic flow, and conditions.

The routes themselves have also shown inconsistencies at times, which raises further concerns about GPS accuracy and how events are being interpreted.

Over a relatively small sample of 187 miles, these types of errors appear repeatedly, suggesting the system is not reliably distinguishing between safe, appropriate driving and genuinely risky behaviour.

A further concern is behavioural. When using the app, there is a tendency to start driving to achieve a better score rather than simply driving safely and appropriately for the conditions. This can lead to hesitation or second-guessing in situations where decisive, confident driving is actually required.

The concern is that the scoring does not always reflect real driving decisions, particularly in rural or mixed road conditions where drivers must adapt quickly.

While the concept of monitoring driving is understandable, the current level of accuracy does not appear sufficient to fairly assess real-world driving behaviour.

19 April 2026
DriveScore logo

Reply from DriveScore

Hi there,

Thank you for sharing your detailed observations about the DriveScore app.

I understand your concerns regarding the accuracy of event detection and how it may not always reflect real driving conditions, especially in complex scenarios like you have mentioned.

Could you please email us at feedback@drivescore.com with any specific trip data or timestamps where you noticed these discrepancies?

Thanks,

Hazel

Rated 3 out of 5 stars

Not for me

Not for me. Too many false flags and daft things like "aggressive driving" for the heinous act of going around a bend at a speed appropriate to the conditions and other traffic. Swiftly deleted.

30 June 2025
DriveScore logo

Reply from DriveScore

Hi Karl,

Thanks for your review. We appreciate you taking the time to leave us feedback regarding the DriveScore app issues that you're currently facing.

We would love to sort this out for you. Could you please email us at feedback@drivescore.com?

Many thanks,
Sami

Rated 2 out of 5 stars

Inconsistent scoring and lack of transparency

I have been using DriveScore for nearly a month and have completed around 750 tracked miles. Unfortunately, my experience has been disappointing due to inconsistencies in how the app evaluates driving behaviour.

On multiple occasions, I have been flagged for “harsh acceleration” despite the data suggesting otherwise. For example:

Increasing speed from 3–13 mph in 4.0 seconds (~1.1 m/s² or 0.11 G)
5–12 mph in 2.1 seconds (~1.5 m/s² or 0.15 G)
6–15 mph in 2.1 seconds (~1.9 m/s² or 0.19 G)

These values are well within normal and safe driving limits, yet they were still penalised. In one instance, acceleration was flagged without any supporting data at all.

The app also fails to account for real-world conditions such as road gradient. On a downhill stretch near a roundabout on my daily commute, the car can naturally reach 15 mph within a couple of seconds even with minimal throttle input. This is repeatedly flagged as aggressive driving, which is clearly unrealistic.

When I raised this concern, the response I received was generic and did not address the core issue. While the app claims to monitor “patterns” using accelerometer, GPS, and gyroscope data, it provides no transparency on:

What thresholds define “harsh” acceleration, braking, or cornering
Where exactly cornering faults occur (these are not even shown)
How environmental factors are considered (if at all)

What makes this more frustrating is that speed is the only parameter drivers can easily monitor and control. Acceleration, braking, and cornering scores are effectively opaque, leaving users penalised without actionable feedback.

Despite no clear faults being shown, my score currently sits around 660/1000 for cornering. This raises concerns about how fair and accurate the scoring system really is.

Overall, the concept is good, but the execution lacks transparency and realism. Until the scoring system becomes clearer and better aligned with real-world driving conditions, it’s difficult to trust the results.

12 April 2026
DriveScore logo

Reply from DriveScore

Hi Jaison,

Thanks for taking the time to review your experience with DriveScore. I’ll run through the points you raised and explain what’s happening behind the scenes.

Acceleration events:
Acceleration and braking events are triggered by the peak G‑force recorded during a short acceleration window, not the average.

So even if the app shows an average like 0.15G, there may have been a brief spike, for example 0.4G, during that same moment. That highest value is what triggers the event.

When you look at the speed change and time on the event screen, it can feel like steady acceleration is assumed. But the trigger always comes from the single highest reading in that period.

Real‑world context:
The score looks for patterns in acceleration, braking and cornering, but it can’t always understand the full context of the road.

Things like hills and road layouts are especially difficult to interpret. In situations like the ones you described, this can sometimes lead to lower scores even when you’re driving safely.

This is a limitation of any telematics system. The app can measure how the car moves, but not what’s happening around it.

Low‑level cornering is tracked in the background and may cause a small score change. Harsher cornering above a set threshold triggers a visible event on your trip.

Your score:
Your DriveScore is based on the last 365 days of driving. While your account is still new, each trip has a bigger influence on the score.

As you complete more trips, small inconsistencies usually balance out and your score becomes more stable.

When insurers view your score, they only see the 365‑day total. Real‑world driving isn’t perfect, so a score of 1,000 isn’t expected all the time. Even if one area, like cornering, is lower, insurers only look at your overall score.

We’re always working on improvements, and feedback like yours helps shape future updates. Some changes take time, but we really appreciate you sharing your experience.

Many thanks,

Finn

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