Whay a load of rubbish it dont work properly iv had it for a year now and still problems and ur doing nothing about it get it sorted
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Had a great experience, Alex explained everything was patient, great personality. Listen to my crazy story, and got throw everything clearly, answered any questions I had and help me understand if th... See more
Company replied
Easy setup process! LUCY is Faaaaaaar Out man. She went over my policy as I was making comparisons of the shortcomings of ENDURANCE. I don't perceive I'll have any issues because so many things weren'... See more
Company replied
I usually don't answer unknown numbers but (THANK GOD 🙏 😊 ☺️ I DID) Because I was getting ready too look for auto warranty policy,but Thank God I answered the phone and I needed this coverage like t... See more
Company replied
Company details
Written by the company
DriveSmart was founded in 2016 with one goal in mind: To save customers money on unexpected auto repairs! Owning a car is one of the biggest investments you can make in life, which is why we want to help protect it with you. By becoming a DriveSmart member, you can be sure that you are covered from any financial burden received from car repair bills. Because repairs can be expensive, and they are always unexpected. Why trust us? We know that extended warranty companies don't have the best credibility. It's a stereotype that they are a "Scam" and "a waste of money" but we are working hard to set a new idea on just how helpful warranties can be. At DriveSmart, we are about our customers and their cars! Give us a call today and see how we can help you save money.
Contact info
310 Main Street Suite 8, 08753, Toms River, United States
- 8885783711
- customerservice@mydrivesmart.com
- drivesmartwarranty.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Overall
Quite expensive policies but yet the best so far, i compared the prices with other 7 to 8 different companies and i'm stiff with my decision and i would like to stick to my decision.
Regards,
common man

Reply from DriveSmart Warranty
Absolutely amazing helped me out on any…
Absolutely amazing helped me out on any question I had!!

Reply from DriveSmart Warranty
Thankful that my team helped me to get…
Thankful that my team helped me to get where I could afford this warranty.

Reply from DriveSmart Warranty
Damian was very professional and was…
Damian was very professional and was very knowledgeable about this contract

Reply from DriveSmart Warranty
Help me understand by policy with Drive…
Help me understand by policy with Drive Smart.
ALSO SENDING ME ID THAT I HAVE EVER GOT IN A 10 MONTH WITH POLICY THANKS RUTH FOR YOUR HELP

Reply from DriveSmart Warranty
Thank you Damien for helping me review
Thank you Damien for helping me review
the contract with me and understand the policy that I registered for I was sketchy at first but your team explained on what they were doing and help me understand the policy thank you again

Reply from DriveSmart Warranty
Ms. Riley
Having Damien as my customer service representative was a delight and helped through the entire process. He is wonderful employee for your company and I can’t give you all the praise he needs. Maybe an raise or a paid vacation
Ty
Riley C Kulak

Reply from DriveSmart Warranty
Mr Floyd
Damien was very professional and experienced I Floyd Teague request a promotion for Mr Damien Brown on my behalf

Reply from DriveSmart Warranty
Sketchy business and rude representatives
The representative was very rude and 99 questioned me on why I wanted to cancel my policy. I don’t know if they are paid on commission or what the issue is but when I told her to simply cancel the policy she kissed her teeth and said “ill cancel it have a nice day” and hung up on me. The whole interaction to get the policy started was very convoluted and it felt like a scam. They asked for my card information over the phone and even my social security number and date of birth which I wasn’t comfortable doing. Over all a very shady situation.
He fix everything
Yes, I called Damia and he helped me two times because on mine car it had two vin number so he changed it to the right one. He did a wonderful job give him a raise.

Reply from DriveSmart Warranty
He was very nice and polite
He was very nice and polite. And I need the paperwork sent to me on all I can do, and how much. Mail it to me.

Reply from DriveSmart Warranty

Reply from DriveSmart Warranty
The representative that I spoke with…
The representative that I spoke with did an excellent job on helping me with everything and making sure that I had the right information and that everything was correct. It wasn't a scam. Thank you for your help

Reply from DriveSmart Warranty
The representative was very nice and…
The representative was very nice and polite. But he was too quick other than that 👍🏻

Reply from DriveSmart Warranty
i had a great call with Lucy she has…
i had a great call with Lucy she has great customer service and made my payment a breeze !! Thank you so much!!

Reply from DriveSmart Warranty
Damien was great best costumer severs
Damien was great best costumer severs . He should be a tanner he need better pay for the comster sevies !

Reply from DriveSmart Warranty
Thank you customer service....
I want to thank the customer Service man for being so helpful in explaining what the 'Service Tire Monitor' message meant. He was very understanding of my worries. Thank you again!

Reply from DriveSmart Warranty
Dorothy known as Dottie did a great job…
Dorothy known as Dottie did a great job elaborating everything to me explaining how the contract worked what I needed to do and really made me feel comfortable and feeling like I could go and explain what she said to me.. she helped me feel comfortable by erasing all the negative thoughts of other people talking about warranty contracts she let me know what I was covered for what I could do she's an awesome awesome representative great patience very intelligent knows her work and I truly appreciate her time and patience that she gave to me to make sure that I understood my contract and what I got into I thank her and God bless she deserves a promotion.

Reply from DriveSmart Warranty
Excellent customer care
Marco and Damian did great explaining everything to me and with helping me understand the coverage. They answered all my questions and they both had great attitudes.

Reply from DriveSmart Warranty
i totally forgot that i sent out…
i totally forgot that i sent out something to help me find coverage and Damian did amazing! thank you!!

Reply from DriveSmart Warranty
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







