DriveSmart Warranty Reviews 

615
TrustScore 4 out of 5

3.9

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Rated 1 out of 5 stars

Whay a load of rubbish it dont work properly iv had it for a year now and still problems and ur doing nothing about it get it sorted

Rated 5 out of 5 stars

Had a great experience, Alex explained everything was patient, great personality. Listen to my crazy story, and got throw everything clearly, answered any questions I had and help me understand if th... See more

Company replied

Rated 5 out of 5 stars

Easy setup process! LUCY is Faaaaaaar Out man. She went over my policy as I was making comparisons of the shortcomings of ENDURANCE. I don't perceive I'll have any issues because so many things weren'... See more

Company replied

Rated 5 out of 5 stars

I usually don't answer unknown numbers but (THANK GOD 🙏 😊 ☺️ I DID) Because I was getting ready too look for auto warranty policy,but Thank God I answered the phone and I needed this coverage like t... See more

Company replied

Company details

  1. Insurance agency
  2. Financial advisor

Written by the company

DriveSmart was founded in 2016 with one goal in mind: To save customers money on unexpected auto repairs! Owning a car is one of the biggest investments you can make in life, which is why we want to help protect it with you. By becoming a DriveSmart member, you can be sure that you are covered from any financial burden received from car repair bills. Because repairs can be expensive, and they are always unexpected. Why trust us? We know that extended warranty companies don't have the best credibility. It's a stereotype that they are a "Scam" and "a waste of money" but we are working hard to set a new idea on just how helpful warranties can be. At DriveSmart, we are about our customers and their cars! Give us a call today and see how we can help you save money.


Contact info

3.9

Great

TrustScore 4 out of 5

615 reviews

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No recent history of asking for reviews

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3.9

All reviews

(615)

5 reviews in the last 12 months

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Rated 4 out of 5 stars

Overall

Quite expensive policies but yet the best so far, i compared the prices with other 7 to 8 different companies and i'm stiff with my decision and i would like to stick to my decision.

Regards,
common man

14 November 2024
Unprompted review
DriveSmart Warranty logo

Reply from DriveSmart Warranty

Thank you for your kind words. We appreciate your feedback!

Rated 5 out of 5 stars

Help me understand by policy with Drive…

Help me understand by policy with Drive Smart.
ALSO SENDING ME ID THAT I HAVE EVER GOT IN A 10 MONTH WITH POLICY THANKS RUTH FOR YOUR HELP

12 November 2024
Unprompted review
DriveSmart Warranty logo

Reply from DriveSmart Warranty

Thank you for your kind words. We appreciate your feedback!

Rated 5 out of 5 stars

Thank you Damien for helping me review

Thank you Damien for helping me review
the contract with me and understand the policy that I registered for I was sketchy at first but your team explained on what they were doing and help me understand the policy thank you again

8 November 2024
Unprompted review
DriveSmart Warranty logo

Reply from DriveSmart Warranty

Thank you for your kind words. We appreciate your feedback!

Rated 5 out of 5 stars

Ms. Riley

Having Damien as my customer service representative was a delight and helped through the entire process. He is wonderful employee for your company and I can’t give you all the praise he needs. Maybe an raise or a paid vacation
Ty
Riley C Kulak

6 November 2024
Unprompted review
DriveSmart Warranty logo

Reply from DriveSmart Warranty

Thank you for your kind words. We appreciate your feedback!

Rated 5 out of 5 stars

Mr Floyd

Damien was very professional and experienced I Floyd Teague request a promotion for Mr Damien Brown on my behalf

6 November 2024
Unprompted review
DriveSmart Warranty logo

Reply from DriveSmart Warranty

Thank you for your kind words. We appreciate your feedback!

Rated 1 out of 5 stars

Sketchy business and rude representatives

The representative was very rude and 99 questioned me on why I wanted to cancel my policy. I don’t know if they are paid on commission or what the issue is but when I told her to simply cancel the policy she kissed her teeth and said “ill cancel it have a nice day” and hung up on me. The whole interaction to get the policy started was very convoluted and it felt like a scam. They asked for my card information over the phone and even my social security number and date of birth which I wasn’t comfortable doing. Over all a very shady situation.

5 November 2024
Unprompted review
Rated 5 out of 5 stars

He fix everything

Yes, I called Damia and he helped me two times because on mine car it had two vin number so he changed it to the right one. He did a wonderful job give him a raise.

5 November 2024
Unprompted review
DriveSmart Warranty logo

Reply from DriveSmart Warranty

Thank you for your kind words. We appreciate your feedback!

Rated 4 out of 5 stars

He was very nice and polite

He was very nice and polite. And I need the paperwork sent to me on all I can do, and how much. Mail it to me.

4 November 2024
Unprompted review
DriveSmart Warranty logo

Reply from DriveSmart Warranty

Thank you for your kind words. We appreciate your feedback!

Rated 5 out of 5 stars

Good service

He was quick, succinct, and very nicep.

1 November 2024
Unprompted review
DriveSmart Warranty logo

Reply from DriveSmart Warranty

Thank you for your kind words. We appreciate your feedback!

Rated 1 out of 5 stars

The representative that I spoke with…

The representative that I spoke with did an excellent job on helping me with everything and making sure that I had the right information and that everything was correct. It wasn't a scam. Thank you for your help

25 October 2024
Unprompted review
DriveSmart Warranty logo

Reply from DriveSmart Warranty

Thank you for your kind words. We appreciate your feedback!

Rated 5 out of 5 stars

Thank you customer service....

I want to thank the customer Service man for being so helpful in explaining what the 'Service Tire Monitor' message meant. He was very understanding of my worries. Thank you again!

18 October 2024
Unprompted review
DriveSmart Warranty logo

Reply from DriveSmart Warranty

Thank you for your kind words. We appreciate your feedback!

Rated 5 out of 5 stars

Dorothy known as Dottie did a great job…

Dorothy known as Dottie did a great job elaborating everything to me explaining how the contract worked what I needed to do and really made me feel comfortable and feeling like I could go and explain what she said to me.. she helped me feel comfortable by erasing all the negative thoughts of other people talking about warranty contracts she let me know what I was covered for what I could do she's an awesome awesome representative great patience very intelligent knows her work and I truly appreciate her time and patience that she gave to me to make sure that I understood my contract and what I got into I thank her and God bless she deserves a promotion.

18 October 2024
Unprompted review
DriveSmart Warranty logo

Reply from DriveSmart Warranty

Thank you for your kind words. We appreciate your feedback!

Rated 5 out of 5 stars

Excellent customer care

Marco and Damian did great explaining everything to me and with helping me understand the coverage. They answered all my questions and they both had great attitudes.

14 October 2024
Unprompted review
DriveSmart Warranty logo

Reply from DriveSmart Warranty

Thank you for your kind words. We appreciate your feedback!

Rated 5 out of 5 stars

i totally forgot that i sent out…

i totally forgot that i sent out something to help me find coverage and Damian did amazing! thank you!!

14 October 2024
Unprompted review
DriveSmart Warranty logo

Reply from DriveSmart Warranty

Thank you for your kind words. We appreciate your feedback!

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