Dr. Marty Pets Reviews 4,485

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 981 reviews, reviewers overwhelmingly had a great experience with this company. Many customers report that their dogs eagerly consume the product, often showing improved health, including better digestion, shinier coats, and increased energy. People appreciate the quality of the food, noting its natural ingredients and the positive impact it has on their pets' well-being, even for picky eaters or those with sensitive stomachs. The convenience of preparation and consistent delivery are also frequently highlighted as positive aspects of the service. However, some customers experienced issues with order fulfillment, such as delayed shipping, incorrect quantities, or products running out before the next delivery. A few other people also felt that the product is too expensive, especially for larger dogs or as a complete diet, and some noted inconsistencies in product quality, such as changes in texture or weight. There were also concerns about certain products like yak chews causing dental problems for their pets.

What people talk about most

Product

Reviewers mention positive feedback about product, with many customers expressing satisfaction with the food... See more

Quality

Users describe positive interactions with quality, with many reviewers praising the product as great food... See more

Order

Clients share ambiguous opinions on order, with many reviewers reporting positive experiences, such as quick... See more

Price

People report ambiguous experiences with price, with many customers expressing that the product is expensive... See more

Delivery service

Consumers find delivery service to be ambiguous, with many praising fast and consistent shipping, often... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Our dogs welcome the food. We are mixing it with science diet as it's formulated for dogs with sensitive skin. We have West Highland white terriers know as Westies. It's only been 30 days, so we are k... See more

Rated 4 out of 5 stars

My new puppy is excited to eat whenever I open the bag of Dr Marty's Growing puppy food. She is growing so fast. She is a healthy active German Shepherd 14 week old puppy. I have one strong recommenda... See more

Rated 4 out of 5 stars

Our little girl ( Jack Russell) , really enjoys this product. She has had a problem w/ Pancreatic issues from we brought her home ( seem to start w/ food the breeder recommend)! Since she was about 4... See more

Rated 4 out of 5 stars

My dog loves your food. The only problem I'm having is allergies. I was hoping she would stop itching with changing food,,,,nope. She is now on antibiotic along with allergy medicine


Company details

  1. Animals & Pets

Information provided by various external sources

"Our pets are our best friends. They are constant companions, great cuddlers, offer endless amusement and entertainment, and never let us down. With all that dogs and cats do for us, it’s only natural that we return the favor and do all that we can to provide them with the best possible care. That’s where Dr. Marty Pets comes in. From top-quality dog food and cat food, to supplements for joint health, to probiotics for digestion, Dr. Marty Pets is here to provide your furry friends with the best pet products available."


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

4k reviews

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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 77% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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Rated 4 out of 5 stars

Our Dog Loves Natures Blend

Our maltipoo just loves the nature's blend. She hasn't had any stomach problems having only had dried dog food in the past. Now at dinner time she's just sits and waits by her dish for her next serving. I dropped the one star since it is so expensive. We've also started adding the propower plus powder to her meal and her poops are nice and firm now. Before, she was have bouts of soft stools for some reason (before switching to Marty's Pets dogfood.

17 May 2026
Unprompted review
Rated 5 out of 5 stars

A happy dog that eats up goodness.

It was informed as to what was in the product and how it was made.
My dog Taffy loves the food. I give it to her without mixing water in it.
I do use a pate and a couple of wet meat product that I mix in at different times to change her experience. I also have thin sliced carrots, cucumbers and apple slices that I have mixed in for the eating experience as well. I've seen her use her nose to push the raw veggies out of the bowel to get to Dr. Marts food.
Please excuse my spelling errors. I have some disabilities that occurred from an injury received 8 years ago.
I really like how this dehydrated food is easy for my dog to love. I use the dehydrated liver as treat as well as a topping for the food.
I am happy that the packaging has a stable shelf life, especially once open. I am not taking up space in the fridge .
I am most satisfied to be able to have this food delivered to our home.
Taffy is a small dog. Shitzu and poodle mix.
Thank you for listening.

16 May 2026
Unprompted review
Rated 4 out of 5 stars

It took a few meals for Maggie to warm up

It took a few meals for Maggie to warm up to this new dining experience, (old dawg~new treats-lol) but she did and I am Very Happy! The Mags is 15+ and her level of activities like jumping, hopping, wagging has increased dramatically; for my part, her poop is now like a small and odorless rock-OMG!
Reasons for four stars and not five~~~Yes, it is spendy and ordering sends you thru multiple and kind of annoying up sales, BUT she is well worth it~
So job well done for the doc and his team of folks and Best Regards, Joanne C.
p.s. I got an email from Cheng on 5.6.26 saying he was repping you, re my request to pause my subscription for one month-he advised that I could not do that and that he cancelled my subscription! Hmm~~~???

16 May 2026
Unprompted review
Rated 5 out of 5 stars

Our spoiled pack immediately loved the food!

We have four small pups, two are old, all very spoiled but loved Dr. Marty’s freeze dried food and liver treats immediately!! No more kibble! I mix the food with their favorite wet food, and I am gradually increasing Dr. Marty’s freeze dried food and less amount of the wet food. Plus, we are using that mushroom powder in the food mixed with water. I plan on getting the goat milk powder also.
We have been loyal fans of Cesar Milan for many years and watched the video and that is what let us to Dr. Marty’s freeze dried pet food. I am so relieved our babies are eating healthier and I can see the difference in their energy and wellness. Thank you!

16 May 2026
Unprompted review
Rated 5 out of 5 stars

Emma is a VERY picky eater

Emma is a VERY picky eater! She’s almost 15 yrs old and has never stayed with a dog food or people food very long. I’m amazed she is still going strong! We switched to Dr. Marty food a few months ago and guess what—She still LOVES it! And the liver treats are the bomb!!! Thank you

15 May 2026
Unprompted review
Rated 5 out of 5 stars

What a good company!

Dr. Marty has put us on a delivery schedule and we are ecstatic. Our little picky eaters now clean their bowls like starving wolves. The company really takes good care of us. I would recommend Dr. Marty’s to anyone.

15 May 2026
Unprompted review
Rated 5 out of 5 stars

My two pups love this food

My two pups love this food. They seem satisfied after eating. Their coats are shiny, their eyes are bright and they have a ton of energy. Their poops are perfect too! We are on a budget but we also got a pretty good deal from Dr. Marty and we don’t skimp when it comes to our doggos.

13 May 2026
Unprompted review
Rated 3 out of 5 stars

Molly will eat a small amount…

Molly will eat a small amount sometimes.
She still isn’t eating well. I dont need another bag as she hasn’t finished the first one.

12 May 2026
Unprompted review
Dr. Marty Pets logo

Reply from Dr. Marty Pets

Hi Carol, this is Kat from Dr. Marty Pets. I’m sorry to hear Molly still isn’t eating the food consistently, and I understand your concern about not needing another bag right now. I’d be happy to take a closer look at your account and help however I can. Please reach out to me directly at kat@drmartypets.com and use the subject line: “Trustpilot Follow-Up – Carol” so I can locate your message quickly and assist further.

Rated 5 out of 5 stars

Good Experience - I have had a good experience as far as…

I have had a good experience as far as ordering food and receiving my orders in less than 7 days. Your website has been easy to access and navigate and chat options has been efficient when I needed to ask questions.
Your staff on the chat have been professional when I have reached out to ask questions. Thank you.

2 May 2026
Unprompted review
Rated 4 out of 5 stars

My dogs always get tired of any dogfood…

My dogs always get tired of any dogfood after a while, but not Nature's Blend. I mix it with a wet mix type of dogfood and they love it! It's a bit pricier than regular dogfood, but they definitely like it better and it has good ingredients.

11 May 2026
Unprompted review
Rated 4 out of 5 stars

Great product

I love the way the food is packaged and my cats actually like it. they do like it. I would recommend this food to anyone. It came as described and in a timely manner.

10 May 2026
Unprompted review
Rated 1 out of 5 stars

Mistakes Happen

I mistakenly received 18 bags of dog food. While my little 20 Lb. dog loves the food I really can’t deal with 18 bags of food. My intent was only to order 3 bags. What am I to do with the rest?

10 May 2026
Unprompted review
Dr. Marty Pets logo

Reply from Dr. Marty Pets

Hi Dave, this is Kat from Dr. Marty Pets. I’m very sorry to hear about the ordering mix-up, and I understand how overwhelming receiving 18 bags unexpectedly must be. I’d really like to review your account and help find a solution for you. Please reach out to me directly at kat@drmartypets.com and please use the subject line: “Trustpilot Follow-Up – Dave M.” so I can locate your message quickly and assist further.

Rated 5 out of 5 stars

I tried 3 different dog foods before…

I tried 3 different dog foods before finding this brand. I rehydrated a few bites to see if she would just eat it and she did. Then for dinner she licked her bowl clean. She even went back to check the bowl. The next morning we tried it again and same result. I think we found our dog food for my little connoisseur! I ordered one bag to see if the results continue for a month and if they do I'll subscribe.

9 May 2026
Unprompted review
Rated 1 out of 5 stars

Dr. Murder

My 6 years old small dog never had any health issues until I started feeding him Dr. Marty. Within 3 months of feeding him this crap, he was diagnosed with lymphoma, stomach cancer, and different infections throughout his tiny body like eye infection and skin infections. I contacted the company and let them know that their food made my dog sick. They sent me an email back apologizing and stating that they were going to reimburse me the last bag they sent me. They killed my dog. I don’t want a refund on one bag of your poison food. I want a refund for all of them from the last 3 months. I want them to pay for the $4000 in vet bills. My dog suffered greatly because of them. My vet told me that my dog is not the only case he has seen with sick dog eating Dr. Marty.

8 May 2026
Unprompted review
Dr. Marty Pets logo

Reply from Dr. Marty Pets

Hi there, this is Kat from Dr. Marty Pets. I’m deeply sorry to hear about your dog’s health issues and your loss. We understand how emotional and painful situations like this can be. Please note that we cannot provide medical advice or comment on diagnoses, and we always recommend working directly with your veterinarian regarding any health concerns involving your pet.

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