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Rated 1 out of 5 stars

A company that once understood its customers no longer seems to care. After being a loyal member for five years, my needs have changed. Instead of genuinely listening to me, the online representative... See more

Rated 1 out of 5 stars

Worst product I've ever owned... seriously! Bought a new car in 2012 and at the time the Lexus dealer only offered Drone Mobile as an auto start system as cars were not automatically built with them.... See more

Rated 1 out of 5 stars

Fairly expensive app to begin with and now they state they are terminating service for Verizon subscribers "due to VZ's switch from CDMA to GSM" which is fishy because they also want you to upgrade... See more

Rated 1 out of 5 stars

Spotty connection from Cell phone app at best. Half the time it didn't work at all. Now they are telling me I have to upgrade at a cost and possibly even pay an installer since their installation dire... See more

Company details

  1. Electronics & Technology

Information provided by various external sources

Remote start, lock & track your vehicle with DroneMobile Smartphone Car Control!


Contact info

1.3

Bad

TrustScore 1.5 out of 5

66 reviews

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Hasn’t replied to negative reviews

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Rated 2 out of 5 stars

We installed Drone in our 2005 Ford…

We installed Drone in our 2005 Ford Freestyle January 2019. Our experience has been very spotty. Sometimes it works with as many times where it does not work. The app has had failures. The connection to the car has had failures. Sometimes the car only stays running for a couple minutes and then shuts off without giving any indication. We have the premium subscription which has additional features such as expanded status reports and GPS location. These do not work well. The GPS location may give a point in time snapshot but then indicates that snapshot as being real time live location which is in error. Over all we are very disappointed with the shortcomings and outright failures in this product’s performance. I would not buy again.

13 March 2019
Unprompted review
Rated 5 out of 5 stars

What a way to start your day!

I walked outside to get ready to go to work and found my car had been stolen. After calling the police and filling out a report, I remembered I had compustar service. While I had just the basic service that allowed me to start and lock my vehicle from my phone i knew they had a premium service that allowed me to track my cars location. I called the customer service number and spoke with Daniel. I told him my situation and he turned on my GPS location service for me and emailed me an exact location. My vehicle was parked over two hours away from where I lived. I promptly called the police and within 30 minutes they had my vehicle and arrested the people who had taken it. Without this service I would probably never have recovered my vehicle. Thank you Daniel for your help and thank you compustar!

7 November 2018
Unprompted review
Rated 2 out of 5 stars

Good product when it works

I absoltuely love the idea of being able to start my car from anywhere that has cellular service. However I paid 600 bucks to have the starting and mobile chip installed only to not be able to use the app because it is down for “maintenance.” My keys were locked in the car because of this. Drove mobile did not send an email out until 12 hour after the issue occurred. Good product when working but has extreme malfunctions.

28 October 2018
Unprompted review
Rated 5 out of 5 stars

I recommend Drone mobile to anyone

I recommend Drone mobile to anyone. I've been using it for almost 2 years and it's simple to use. It allows me to ensure I locked my vehicle even if I am not within range

19 October 2018
Unprompted review
Rated 5 out of 5 stars

Great App

I live in Chicago and love the fact I can start my car from my phone at any given time. Side note, I was able to start my car when I was Mexico. Great app!

18 October 2018
Unprompted review

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