Droogfruit.nl Reviews 

77
•
TrustScore 4 out of 5

4.1

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more


Contact info

4.1

Great

TrustScore 4 out of 5

77 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 50% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.1

All reviews

(77)

9 reviews in the last 12 months

Write a review

We perform checks on reviews

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Amazing customer service and products

Amazing customer service, but also outstanding products. I order my fruit powders here to add to my coconut yogurt. Their products are carefully packed and have amazing flavours. I 100% recommend!

2 February 2026
Unprompted review
Droogfruit.nl logo

Reply from Droogfruit.nl

Thank you so much for your kind words!

Great to hear that both the products and the service meet your expectations. Fruit powders in coconut yogurt is a perfect combination simple, pure and full of flavour.

We really appreciate the recommendation and your support! Marc Droogfruit NL

Rated 1 out of 5 stars

Less then one star

I placed an order for 3kg of product two weeks ago, and the goods never even left the Netherlands. The payment has already been taken.
They don't answer the phone or emails.
I'm seriously worried and hope to get my money back.
I don't recommend it.

I'll probably have the company's lawyers write to me

+++UPDATE FEBRUARY 2, 2026+++

After the review, they handled the issue quickly, I received a refund and canceled the order.

30 January 2026
Unprompted review
Droogfruit.nl logo

Reply from Droogfruit.nl

Dear Giuliano,

For clarity: Klarna is a pay-later payment method and payments are not made in advance. In this exceptional case, Klarna incorrectly registered a payment while the order was never completed or shipped. This may have been related to the fact that it concerned an international shipment. This is not a normal process and was outside of our control.

We contacted Klarna immediately after your first email, as we always do. It is therefore not correct to suggest that we only acted or refunded after a Trustpilot review. The resolution was already in progress and fully independent of the review.

Once confirmed, the order was canceled and refunded by Klarna.

Kind regards,
Droogfruit.nl

Rated 3 out of 5 stars

No shipment, no reaction - until review

I ordered with them several times, everything more or less smooth so far. Now I put another large order - and nothing. No shipment, no reaction, as if the order went into void. But payment has been taken in full. And absolutely no reaction to any of my connection attempts via email and WhatsApp. Hugely disappointing! Unfortunately, a stay-away for everybody!!

Update Mar 16: As you can see in the response below, I got a more or less immediate reaction after submitting my review here. Most importantly, I also received the shipment - including some apologies. Due to this, and the fact that several orders before went very smooth, I'm increasing the review. Still, this should obviously not be required to receive the goods you paid for.

15 February 2025
Unprompted review
Droogfruit.nl logo

Reply from Droogfruit.nl

Hi Marcel, I see that an email hasn't been replied to, my apologies for that. The WhatsApp service is temporarily down. No worries, we'll get in touch with you shortly to figure out what went wrong and resolve it!... Update: Dear Marcel, I hope we've successfully resolved your issue, thank you for you patience.

Rated 2 out of 5 stars

Smooth checkout & delivery, bad product experience

The delivery was quick and well-packed
Ordered 4 kinds of fruits but 2 of them (pineapple & mandarin) had a cooking taste. So I assume they were overheated during the process
The mango was cut into very small cubes which made it unpleasant to eat it as snack. But maybe useful to add it to your yoghurt.

28 December 2024
Unprompted review
Rated 3 out of 5 stars

Order not received no response to emails

Placed the order on Sep 28th, have not received the order, have not received any update or response to my email. They claim to ship the orders on same day if ordered before 4 pm but cannot even ship after 3 days even the product is in stock. I wish I have read the reviews here before I placed the order. Stay away!

Edit: The day after I posted this review, I received a response via email together with a track & trace code and received the products today. Based on the response, I am changing my review to 3 stars and the reason I cannot give a higher rating is that the "orders before 4 pm are shipped the same day" claim is still on the website and even after so many negative reviews, the owner does not accept the fact that this is misleading information and should be either revised, or at least the customers should be informed of any delays when they placed an order.

1 October 2021
Unprompted review
Rated 5 out of 5 stars

Lekker

Heerlijk wat een keuze en ondanks Corona nog op tijd geleverd ook.

25 January 2021
Unprompted review
Rated 1 out of 5 stars

Order not received. Money not reimbursed.

Order placed September 28. It is now November 29 and the order was not received. Both me and my wife have tried to contact them multiple times using the website contact form, but we have received absolutely no response. I strongly believe that this website is a scam. Do not buy.

29 November 2018
Unprompted review
Show reviews in all languages. (77 reviews)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look