Droylsden Glass Limited Reviews 

Reply from Droylsden Glass Limited

Jul 19, 2026

Hi Erica,
Thank you for taking the time to leave us such a lovely review.

We're delighted to hear that you found Dan and our reception team welcoming, informative and professional throughout your visit.

Being able to see and feel different window and door options in person is one of the key benefits of visiting our showroom, so it's wonderful to hear that this helped you better understand the products available and make informed decisions.

We'll be sure to pass your kind comments on to Dan and the team, who will be delighted to receive your feedback.

Thank you for visiting Droylsden Glass and we wish you all the best with your project.

Kind regards,
The Droylsden Glass Team

Reply from Droylsden Glass Limited

Jul 19, 2026

Hi Wayne,
Thank you for taking the time to leave us a review.

We're delighted to hear that the replacement of your three windows was straightforward from start to finish. It's great to know that arranging the warranty work was hassle-free, with the order, appointment scheduling and installation all completed smoothly and in a timely manner.

Providing reliable aftercare and support for our customers is something we take great pride in, so we're pleased that your experience reflected this.

Thank you for choosing Droylsden Glass. We appreciate your feedback and are always here should you need any assistance in the future.

Kind regards,
The Droylsden Glass Team

Reply from Droylsden Glass Limited

Jul 19, 2026

Hi Heather,
Thank you for taking the time to leave us such a wonderful review.

We're delighted to hear that you found our approach honest, open and completely pressure-free. We believe that choosing a new door should be an enjoyable experience, with clear pricing and straightforward advice that helps customers make the right decision for their home.

It's also great to know that you were impressed with the range of doors available and the fitting timescales discussed. Giving customers plenty of choice, along with realistic expectations from the outset, is something we take great pride in.

Thank you for your recommendation and for considering Droylsden Glass. We really appreciate your feedback and look forward to helping with your project.

Kind regards,
The Droylsden Glass Team

Reply from Droylsden Glass Limited

Updated Jul 19, 2026

Hi Kerrigan Family,
Thank you for taking the time to leave us such a wonderful review.

We're delighted to hear that Mike, Carl and Jack did such an amazing job installing your new White uPVC windows and Agate Grey feature door. Providing a high standard of workmanship while treating our customers and their homes with care and respect is something we take great pride in, so it's fantastic to know that the team delivered such a positive experience.

We'll be sure to pass your kind comments on to Mike, Carl and Jack, who will be delighted to receive your feedback. They will be especially pleased to hear that you found them polite, respectful and a pleasure to have working in your home.

We hope you enjoy all the benefits of your new windows and door, including the added peace of mind provided by Kubu Smart Security, for many years to come.

Thank you once again for choosing Droylsden Glass.

Kind regards,
The Droylsden Glass Team

Reply from Droylsden Glass Limited

Jul 19, 2026

Hi Lucy,
Thank you for taking the time to leave us such a lovely review.

We're delighted to hear that you were happy with the communication throughout your project and that the team delivered on their commitments, arriving when expected and completing the work quickly and efficiently.

Providing a smooth and straightforward experience from start to finish is something we strive for, so it's wonderful to know that you're pleased with both the service you received and the finished result.

Thank you for choosing Droylsden Glass. We really appreciate your feedback and hope you enjoy your new installation for many years to come.

Kind regards,
The Droylsden Glass Team

Reply from Droylsden Glass Limited

Jul 19, 2026

Hi Jeremy,
Thank you for taking the time to leave us such a fantastic review.

We're delighted to hear that Steve and his team delivered such a positive experience from start to finish. Taking the time to understand a customer's requirements, communicate clearly throughout the installation, and complete the work to a high standard is something we take great pride in, so it's wonderful to know that this was reflected in your experience.

It's also great to hear that you're pleased with the finished result and that the team left everything clean and tidy afterwards. We know how important it is to respect our customers' homes and leave them looking their best.

We hope you enjoy your new Rockdoor for many years to come. Combining security, style and performance, it's a fantastic choice for any home.

Thank you for your recommendation and for your confidence in choosing Droylsden Glass again for future projects. Comments like yours mean a great deal to the whole team.

Kind regards,
The Droylsden Glass Team

Reply from Droylsden Glass Limited

Jul 19, 2026

Hi Peter,
Thank you for taking the time to leave us a review.

We're delighted to hear that Wayne arrived within the agreed time and carried out the replacement of your conservatory door hinges efficiently and professionally. Providing prompt, reliable aftercare and support is something we take great pride in, so it's wonderful to know that your experience reflected this.

We'll be sure to pass your kind comments on to Wayne, who will be delighted to hear that his friendly approach and efficient service were appreciated.

Thank you for choosing Droylsden Glass, and please don't hesitate to get in touch if we can be of any assistance in the future.

Kind regards,
The Droylsden Glass Team

Reply from Droylsden Glass Limited

Jul 19, 2026

Hi Wesley,
Thank you for taking the time to leave us such a positive review.

We're delighted to hear that our team was able to arrange a visit quickly and get your bifold door operating smoothly again. Providing responsive aftercare and support is something we take great pride in, so it's wonderful to know that your experience reflected this.

We'll be sure to pass your kind comments on to Wayne. He'll be delighted to hear that you appreciated his punctuality, clear explanation of the work involved and the professional way in which he resolved the issue.

Thank you for choosing Droylsden Glass. We're pleased to hear your bifold door is closing properly again, and we appreciate your feedback.

Kind regards,
The Droylsden Glass Team

Reply from Droylsden Glass Limited

Jul 19, 2026

Hi Mr Connor,
Thank you for taking the time to leave us a review and for recommending Droylsden Glass.

We're delighted to hear that you were pleased with the quality of our windows and doors, as well as the standard of workmanship delivered by our installation team. We take great pride in using high-quality products and ensuring every installation is completed to the highest possible standard.

We also appreciate your understanding regarding the changes to the installation schedule. Whilst we always strive to complete projects on the agreed dates, there are occasionally circumstances that require adjustments to our plans. Thank you for your patience and flexibility throughout the process.

Your feedback is greatly appreciated, and we're pleased that the finished result met your expectations.

Thank you once again for choosing Droylsden Glass.

Kind regards,
The Droylsden Glass Team

Reply from Droylsden Glass Limited

Jul 14, 2026

Dear Peter,

Thank you for taking the time to update your review. Whilst we're pleased that you're happy with the quality of your new patio doors, we're genuinely disappointed to read about your experience with our after-sales service.

If, as you've described, two service appointments were missed and you weren't called back when promised, then we completely understand your frustration. This is not the level of service we strive to provide, particularly after you've made a significant investment in your home.

We've built our reputation over 44 years on not only supplying premium products but also standing behind them with excellent customer service. Whilst issues can occasionally arise with any installation, what matters is how quickly and professionally they're resolved, and on this occasion it appears we fell short of the standards both you and we expect.

We would very much like the opportunity to put this right. If the issue has not already been resolved, please contact our Customer Care team, and we'll ensure your case is reviewed as a priority by our management team.

Thank you again for bringing this to our attention. Feedback such as yours helps us improve our processes, and we hope we can restore your confidence in Droylsden Glass.

Kind regards,
The Droylsden Glass Team

Reply from Droylsden Glass Limited

Jul 19, 2026

Hi Miroslawa,
Thank you for taking the time to leave us a review.

We're delighted to hear that you're very happy with your new doors. Your Chartwell Green composite front door is a beautiful choice, adding both character and kerb appeal to your home.

We hope you enjoy all the benefits your new doors provide, including enhanced security features such as Kubu Smart Security, along with the privacy and convenience of the integral blind fitted within your rear door.

Thank you for choosing Droylsden Glass. We really appreciate your feedback and hope you enjoy your new doors for many years to come.

Kind regards,
The Droylsden Glass Team

Reply from Droylsden Glass Limited

Jul 19, 2026

Hi Paul,
Thank you for taking the time to leave us such a positive review.

We're delighted to hear that your visit to our showroom was such a helpful experience and that Karl was able to assist you in selecting the right replacement patio door for your home.

Being able to see different products in person and discuss the available options is one of the key benefits of visiting our showroom, so it's wonderful to know that you found the process straightforward and informative.

We're especially pleased to hear your comments about Karl's helpful approach and ongoing support. We'll be sure to pass your kind words on to him.

Thank you for your kind comments about our local reputation and for considering Droylsden Glass. We look forward to helping you with the next stage of your project.

Kind regards,
The Droylsden Glass Team

Reply from Droylsden Glass Limited

Jun 18, 2026

Thank you, Mr & Mrs Brophy, for taking the time to leave such a detailed review.

We're delighted to hear that Dan made the process of choosing your new bifold doors easy and enjoyable, especially as first-time buyers. With so many styles, configurations and features available, it's important to us that customers feel informed and confident in their decisions, so it's fantastic to know Dan took the time to explain the options and help you find the right solution for your home, including integrated blinds and our installation service.

We're also pleased that you enjoyed visiting our showroom. Being able to see and operate the products first hand, compare different designs and experience the quality for yourself is a valuable part of the journey, and we're glad you found the range of doors and windows impressive without feeling overwhelmed.

Your comments about Dan's friendly, knowledgeable and pressure-free approach are greatly appreciated, and we'll be sure to pass your kind words on to him. It's wonderful to hear that from your initial enquiry through to placing your order, you received the high level of service and customer care that we strive to deliver.

Thank you again for choosing Droylsden Glass and for recommending us to others. We look forward to seeing the finished result and hope you enjoy your new bifold doors for many years to come.

The Droylsden Glass Team

Reply from Droylsden Glass Limited

Jun 18, 2026

Thank you, Paul, for taking the time to leave such a wonderful review.

We're delighted to hear how pleased you are with your new Rockdoor and with the installation carried out by Paul. Arriving on time, working efficiently, completing the installation to a high standard and leaving everything clean and tidy are all things we take great pride in, so it's fantastic to know that Paul delivered such a positive experience. We'll be sure to pass on your thanks and recognition to him.

It's also great to hear that you received excellent customer service from the wider Droylsden Glass team. From your showroom visit with Ryan, through the survey with Andy, and the support provided by John, Julie and Rick, we're pleased that you felt informed and looked after throughout every stage of the process.

We're especially pleased that you found the showroom experience helpful. Being able to see our Rockdoors and other products in person, explore the different design options, and benefit from expert guidance helps customers make a confident and informed decision that's right for their home.

Keeping our customers updated from start to finish is something we work hard to achieve, so it's wonderful to know that the communication, product quality and service all met your expectations.

Thank you once again for choosing Droylsden Glass, for your recommendation, and for placing your trust in us. We hope you enjoy your beautiful new Rockdoor for many years to come, and we'd be delighted to help with any future home improvement projects.

The Droylsden Glass Team

Reply from Droylsden Glass Limited

Jun 18, 2026

Thank you, Howard, for your continued support and for taking the time to leave such a fantastic review.

We're delighted to hear that you once again received the professional, courteous and friendly service that you've come to expect from the Droylsden Glass team. From your initial telephone enquiry through to the sales process, survey and installation, it's wonderful to know that every department contributed to a positive experience.

A special thank you for your kind words about Paul. We're proud to have him as part of our installation team, and it's great to hear that he continues to impress. Describing him as the best tradesperson you've had working on your home is praise indeed, and we're sure he'll be delighted to hear your comments. The fact that the only evidence he was there was a brilliant installation perfectly sums up the standards we strive for on every project.

We're also pleased that you're happy with your new uPVC window and the addition of the Kubu Smart sensor. Combining quality windows with smart technology gives homeowners added convenience, security and peace of mind, so we're glad you've chosen to incorporate this feature into your home.

Thank you once again for your continued trust in Droylsden Glass. Recommendations and repeat custom mean a great deal to us, and we look forward to helping you with any future home improvement projects.

The Droylsden Glass Team

Reply from Droylsden Glass Limited

Jun 18, 2026

Thank you, Adrienne, for taking the time to leave such a lovely review.

We're delighted to hear that you had such a positive experience with Droylsden Glass from start to finish. Providing professional, helpful service at every stage of the customer journey is something we take great pride in, so it's wonderful to know that both our customer service team and installation team met your expectations.

We're especially pleased to hear your kind comments about Paul. Going above and beyond for our customers is exactly the standard we aim for, and we're sure he'll be thrilled to know how much you appreciated his hard work and dedication during your window installation.

Thank you once again for choosing Droylsden Glass and for recommending us to others. Recommendations from satisfied customers mean a great deal to us, and we're grateful for your support.

We hope you enjoy your new window for many years to come and would be delighted to welcome you back to our showroom should you ever be considering any future home improvement projects.

The Droylsden Glass Team

Reply from Droylsden Glass Limited

Jun 18, 2026

Thank you, Gary, for taking the time to leave such a positive review.

We're delighted to hear that you enjoyed your visit to our showroom and that Mel made you feel right at home from the moment you arrived. Creating a relaxed and welcoming environment where customers can explore their options comfortably is something we pride ourselves on, so it's fantastic to know that your experience reflected that.

It's great to hear that although you already had an idea of the products you wanted, Mel took the time to talk through the available options and help you make an informed decision. We firmly believe that customers should receive honest, helpful advice without any pressure, so we're especially pleased that you appreciated our approach and never felt pushed towards products you didn't need.

Thank you also for recommending a showroom visit. One of the biggest advantages of visiting is being able to see products up close, compare styles and finishes, experience their quality firsthand, and gain confidence in both the products and the team behind them. Whether it's aesthetics, security features, thermal performance or simply seeing how different products operate, there's no substitute for seeing them in person.

We're pleased that you found the showroom helpful and were able to explore the options available without feeling under any pressure. For anyone interested in learning more about what they can see and experience during a visit, we've put together a short video here: https://youtu.be/b68xvrS_zgM

We'll be sure to pass your kind comments on to Mel, who will be thrilled to receive your feedback.

Thank you again for visiting Droylsden Glass, and we look forward to helping you with your project.

The Droylsden Glass Team

Reply from Droylsden Glass Limited

Jun 16, 2026

Thank you, Colin, for your kind feedback we really appreciate you taking the time to share your experience.

We’re delighted to hear everything ran quickly and efficiently from ordering through to installation, and that our team delivered the level of service we aim to provide on every project.

Your new white uPVC French doors are a great choice, and it’s fantastic to know you’re pleased with them. They offer excellent thermal performance along with a high level of security, featuring an advanced multipoint locking system and the KUBU integrated smart security technology for added peace of mind.

For anyone considering similar upgrades, visiting our showroom is a great way to see the quality, security features, and overall finish of our doors in person, helping you make a confident and informed decision.

With over 40 years of continuous trading, we’ve worked hard to build a reputation for delivering both quality products and a dependable service, so it’s always rewarding to hear feedback like yours.

We’re grateful you chose Droylsden Glass and hope you continue to enjoy your new doors for many years to come. If you ever need anything in the future, our team is always here to help.

The Droylsden Glass Team

Reply from Droylsden Glass Limited

Jun 16, 2026

Thank you, Rebecca, for your lovely feedback we really appreciate you taking the time to share your showroom experience.

We’re delighted to hear you found the visit so useful. Being able to see and handle the different styles in person really does make a difference when choosing the right products for your home, from understanding the overall finish through to comparing features and quality.

It’s great to know Dan looked after you so well. We’re proud of our team’s knowledge and approach, and it means a lot to hear that you felt comfortable and supported without any pressure exactly how the experience should be.

For anyone considering new windows or doors, visiting our showroom is a great first step in building confidence and making an informed decision. For those who can’t visit straight away, we’ve also put together a short video that gives a helpful overview of what to expect: https://youtu.be/b68xvrS_zgM

With over 40 years of continuous trading, we’ve always believed in giving customers the time, information, and reassurance they need, so feedback like yours is fantastic to receive.

We look forward to hopefully working with you in the future, and if you have any further questions, our team is always here to help.

The Droylsden Glass Team

Reply from Droylsden Glass Limited

Jun 16, 2026

Thank you, Duncan, for your great feedback we really appreciate you taking the time to visit our showroom and share your experience.

We’re delighted to hear you found the setup so helpful. Being able to see the full range of products in person and explore the different options is a big part of helping customers make confident, informed decisions for their homes.

It’s fantastic to hear Dan was able to support you during your visit. His knowledge and approach are a key part of what we aim to provide ensuring customers get clear, helpful advice without any pressure.

For anyone considering new windows or doors, a visit to our showroom really does make a difference. And for those who want an initial look before visiting, we’ve also created a short video overview here: https://youtu.be/b68xvrS_zgM

With over 40 years of continuous trading, we’ve always believed in giving customers the time and information they need to choose the right products with confidence.

We hope to work with you in the future, and if you have any further questions, our team is always here to help.

The Droylsden Glass Team