The usual professional, courteous and friendly service from all departments at Droylsden Glass. From the first telephone contact through initial sales/ survey visits right through to the installation... See more
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Absolutely brilliant installation from start to finish. Can't thank these two guys Mike and Jack enough they went above and beyond especially in this extreme heat.They were both friendly professiona... See more
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Mike and Jack replaced my front and back door, and the kitchen window. They’ve done an absolutely fantastic job. They were clean, tidy and respectful and always clear about what they were doing and h... See more
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Just been for our initial discussion with Dan and left feeling so much more confident. There’s so many window company websites that are either absent the info you need or limit what you can choose. Si... See more
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Company details
- Double Glazing Installer
- Aluminium Frames Supplier
- Conservatory Specialist
- Home improvement shop
- PVC windows supplier
- Window installation service
About Droylsden Glass Limited
Written by the company
Composite Doors
uPVC Windows
Origin Windows
Origin Doors
Glazed Extensions
Finance Options
An award winning home improvement company. Established in 1982, local home improvement experience in Greater Manchester & beyond.
For a FREE No obligation quotation call 0161-292-1122 or fill in an online contact form: https://www.droylsdenglass.co.uk/contact-us
We insist on professionalism across every aspect of our work, from customers viewing the products in our showroom to the extreme care we take when performing installation work on people’s homes.
We enrolled every single member of our Surveying and Supervisory team in an extensive training program, allowing them to attain NVQlvl2 and NVQlvl3 qualifications, together with the relevant CSCS card authorisation. Ensuring our team is well-trained means our customers receive a service of exceptional quality every time.
Our product range has been carefully selected to provide homeowners with plenty of choices, ranging from: uPVC & Aluminium Windows to Composite Doors and glazed extensions such as Orangeries and Conservatories, without sacrificing any of the practical benefits.
See our complete list of products below:
- uPVC Casement Windows
- uPVC Vertical Sliding Sash Windows
- uPVC Tilt & Turn Windows
- uPVC Timber Effect Residence 9 Windows
- uPVC Infinity Flush Sash Windows
- uPVC Custom-Shaped Windows
- uPVC Replacement Windows
- Aluminium Flush Sash Windows
- Aluminium Slimline Windows
- Aluminium Replacement Windows
- Aluminium Custom-Shaped Windows
- Double Glazing
- Triple Glazing
- Secondary Glazing
- Acoustic Glass
- Kubu Smart Locks
- uPVC Front Doors
- uPVC French Doors
- uPVC Flush Sash Doors
- uPVC Patio Doors
- Aluminium Entrance Doors
- Aluminium Bifold Doors
- Aluminium Patio Doors
- Premium Composite Doors
- Composite Rockdoors
- Traditional Conservatories
- uPVC Conservatories
- Aluminium Conservatories
- Contemporary Conservatories
- Orangeries
- Kyube Garden Rooms
- Structural Insulated Panel Extensions
- Roof Lanterns
- Tiled Roofs
- Guardian Tiled Warm Roofs
- Supalite Tiled Warm Roofs
- Conservatory Roof Replacements
- Porches
- Bargeboards
- Fascias
- Guttering
- Soffits
- Glass Verandas
- Garden Pergolas
- Canopies
- CarportsContact info
42-56 Audenshaw Road, M34 5HJ, Manchester, United Kingdom
- 0161 292 1122
- info@droylsdenglass.co.uk
- droylsdenglass.co.uk
4.9
Excellent
2k reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 88% of negative reviews
Typically replies within 2 weeks
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The window fitter Paul arrived nice and…
The window fitter Paul arrived nice and early and got started straight away, covered all the floors and cleaned up afterwards. Highly recommended.
27 May 2026
Unprompted review
Reply from Droylsden Glass Limited
Hi Maxine,
Thank you for your lovely feedback it’s great to hear you were so pleased with the installation.
We’re really pleased Paul made a positive impression, arriving early, getting started straight away, and taking care to protect your home and leave everything clean and tidy afterwards. He takes great pride in his work, so your comments will mean a lot to him.
The Anthracite Grey finish is a fantastic choice, giving a modern look, and alongside the appearance, you also benefit from excellent security with the Avantis multipoint locking system and integrated Kubu smart sensors for added peace of mind.
It’s great to hear everything was completed to a high standard at your home in Stalybridge.
Thank you again for your recommendation it really means a lot to the whole team.
All the very best,
The Droylsden Glass Team
From my previous review
From my previous review. Your office did contact me (Rick) and i did pass on my concerns about the 'blemish' on the glass on the window. I was told this was covered in our warranty! I also mentioned the KUBU system and what we expected was not what was installed, and what is installed does not work. I telephoned and messaged the sales rep and he didn't respond to me. I'm not sure what other information you need. I'm not putting my address on this post. I would have thought you would have my details.
26 May 2026
Unprompted review
Reply from Droylsden Glass Limited
Hi David,
Thank you for your review and for taking the time to discuss your concerns with me at your home recently.
Firstly, I am delighted that you are pleased with the quality of your door, window, and installation. It was particularly encouraging to hear your comments about the workmanship and how secure and substantial the door feels when it closes.
Following our meeting, we clarified how the Kubu Smart Security system operates. As discussed, Kubu is an intelligent monitoring and alert system designed to notify homeowners of security events and door status; it is not an automated locking system.
During my visit, I offered to assist with setting up the Kubu app and system so you could benefit from its features, but you chose not to proceed at that time.
I would also like to apologise for the communication issues you experienced. It is clear that we did not respond as promptly as we should have, and this does not reflect the level of customer service we strive to provide.
We genuinely appreciate your feedback, as it helps us improve. Should you wish to discuss anything further or require assistance with your Kubu system in the future, I would be more than happy to help.
Kind Regards,
Karl Siddall (Director)
COMPANY POLICY is all they quoted!!!
Went into the showroom to have a look around, and get a rough estimate. I didn’t even get a chance to get a price off this company. The lady who came up to me, was polite, but asked if I was married and then informed me that the company policy is to not give quotes unless both parties are together. When I told her I just needed a rough estimate to see if it would be able to be done this year, or if I would have to save a little more and do it next year, and then myself and my wife would make the decisions together, she was not interested. “COMPANY POLICY” is all she kept saying.
Well……. Because of your company policy, I went to another company, they gave me a rough quote, I then arranged to have a home visit to talk through options. Instead of just buying new windows, I purchased doors and a porch too. Actually spent around £25000 more than I was planning. THANK YOU MALBERN WINDOWS for looking after me.
So well done on your company policy, you have lost a customer in myself, and I have lost count of the amount of potential customers I have told about your company policy.
Not sure where you get the EXCELLENT TRUST PILOT RATING from. As this was far from my experience.
14 March 2026
Unprompted review
Reply from Droylsden Glass Limited
Hi Chris,
Thank you for taking the time to leave your feedback, and I am genuinely sorry that your experience with us left you feeling frustrated and disappointed.
Firstly, I would like to apologise that the conversation came across as dismissive, as that is certainly not the experience we aim to provide. We understand completely that many customers initially want a rough idea of costs before deciding how and when to proceed with a project.
The reason we normally ask all homeowners to be present at an appointment is not to create pressure or make things difficult. Quite the opposite, we aim to ensure that everyone involved receives the same information, can discuss the options together, and can ask questions at the same time. We pride ourselves on providing a relaxed and informative approach, and many of our customers specifically comment on the lack of pressure throughout the process on all our review sites.
That said, every project and every customer situation is different, and in hindsight, we should have escalated your enquiry to a member of management rather than allowing the conversation to end where it did. For that, I apologise.
I am sorry we missed the opportunity to assist you, and I am naturally disappointed to hear we lost your business. However, we do appreciate the feedback, as it helps us improve both our communication and our processes moving forward.
We genuinely wish you all the best with your project.
Yours sincerely,
Karl Siddall (Director)
Mel was absolutely brilliant
Mel was absolutely brilliant. She gave us ideas that we hadnt even thought about which was what we needed. Honest throughout with styles and cost. Would highly recommend Mel as your designer from Droylsden Glass. Cant wait for our windows and entrance door to be fitted. Thank you Mel
22 May 2026
Unprompted review
Reply from Droylsden Glass Limited
Thank you so much for your kind review, Mrs Garbett, we really appreciate you taking the time to share your experience.
It’s fantastic to hear how helpful Mel has been in guiding you through the design process. Being able to offer new ideas, alongside honest advice on styles and costs, is exactly what we aim to deliver, helping customers feel confident in every decision.
Your upcoming installation sounds fantastic. The combination of White uPVC windows with a Chartwell Green on White composite door is a great choice and will create a really striking finish to your home.
We’re also pleased that your installation will include Kubu smart security sensors as standard. As Kubu Pro installers, this gives you added peace of mind, allowing you to monitor the status of your windows and doors in real time combining convenience with enhanced security.
We’re really looking forward to completing the installation for you and bringing everything together.
For anyone considering similar improvements, visiting our showroom is a great way to explore colour combinations, see build quality first-hand, and understand the benefits of features like Kubu smart security, thermal performance, and overall design.
You can also get a feel for what to expect before visiting here:
https://youtu.be/b68xvrS_zgM
Thank you again for your recommendation we’ll be sure to pass your lovely comments on to Mel.
Fab service
Fab service. Repair carried out quickly and efficiently and explained very well. Wouldn’t hesitate to recommend
22 May 2026
Unprompted review
Reply from Droylsden Glass Limited
Thank you John & Lisa for your kind review we really appreciate you taking the time to share your experience.
We’re pleased to hear that the repair was carried out quickly and efficiently, and that everything was clearly explained. Providing a prompt and straightforward service is something we place a strong emphasis on, particularly when resolving issues.
It’s great to know you wouldn’t hesitate to recommend us that really means a lot to the whole team.
Kind Regards,
The Droylsden Glass Team
Fantastic service
Fantastic service. The engineer (Wayne) was punctual, professional, and went above and beyond to get my door fixed. Worked efficiently, he took the time to explain what needed doing and made sure everything was working properly before leaving and left everything tidy. The door now works better than ever. Fingers crossed it stays this way, I am 100% reassured that if problem does arise, they will do everything they can to fix.
21 May 2026
Unprompted review
Reply from Droylsden Glass Limited
Thank you Masura for your fantastic review we really appreciate you taking the time to share your experience.
It’s great to hear that Wayne made such a positive impression. His punctuality, professionalism, and willingness to go the extra mile are exactly what we aim to deliver on every visit, so we’ll be sure to pass your kind feedback on to him.
We’re also pleased that everything was clearly explained and that your door is now working better than ever. Taking the time to ensure everything is fully resolved and leaving everything clean and tidy is an important part of the service we provide.
It’s especially reassuring to hear that you feel confident in the support we offer going forward. Should you ever need us again, we’ll always do everything we can to help.
Thank you again for your kind words it really means a lot to the team.
The Droylsden Glass Team
Doors and window replacement
Mike and Jack replaced my front and back door, and the kitchen window. They’ve done an absolutely fantastic job. They were clean, tidy and respectful and always clear about what they were doing and happy to answer any questions I had. Our cat flap was even fitted before installation 😺 From start to finish Droylsden Glass have been efficient, friendly and professional. I’d 100% recommend them. Thanks so much for an incredible job!
21 May 2026
Unprompted review
Reply from Droylsden Glass Limited
Thank you Claire for your fantastic review we really appreciate you taking the time to share your experience.
It’s great to hear that Mike and Jack made such a positive impression. Their attention to detail, clear communication, and respectful approach on site are exactly what we aim to deliver on every installation, so we’ll be sure to pass your kind feedback on to them.
We’re also pleased to hear how happy you are with your new front and back doors, as well as your kitchen window, and that everything was carried out smoothly from start to finish. Little details like preparing for features such as your cat flap ahead of installation can make a real difference, so it’s great to know this was appreciated.
It’s especially rewarding to hear that you found the whole experience efficient, friendly, and professional. And to know you’d 100% recommend us really means a lot to the whole team.
For anyone considering similar improvements, visiting our showroom is a great way to explore different styles, see the quality of our windows and doors up close, and understand the benefits around design, thermal performance, and security.
You can also get a feel for what to expect before visiting here:
https://youtu.be/b68xvrS_zgM
Thank you again for your kind words it really means a lot.
The Droylsden Glass Team
Highly recommended. Good service and product.
I’ve been wanting to reduce the urban sounds of my central Manchester flat for a while so I gave DG a call. They were rapid with responding and good communicators throughout. The salesman was courteous and clear of the offer also. The installation team were on-time and done within about an hour.
Droylsden Glass aren’t the cheapest but the quality of the solution shows. I got the 6.8mm glass for my master bedroom secondary window and it’s reduced traffic to a whisper and I imagine (on match days) the crowds will also be very much reduced in noise. Sirens still make it through (though are definitely reduced) so I’m going to buy some acoustic curtains which will further reduce the higher pitches that are designed to pierce everything!
I have a smart ring which analyses my sleep and it has registered far few micro-awakenings throughout the night and this is almost certainly down to the secondary glazing that’s been installed. I am seriously considering getting it installed in my living room which also faces the main road (again, it won’t be cheap but it *will* work!)
I would recommend the service and product offered by this business.
19 May 2026
Unprompted review
Reply from Droylsden Glass Limited
Thank you Sam for such a detailed and thoughtful review we really appreciate you taking the time to share your experience.
It’s great to hear how happy you are with the secondary glazing we installed in your master bedroom, and that the 6.8mm glass is already making a noticeable difference in reducing traffic noise. Living in a busy central location, achieving that level of noise reduction can have a real impact day-to-day, so it’s fantastic to hear it’s already improving your sleep quality.
We also really appreciate your honest comments around cost versus performance. While we may not always be the cheapest option, it’s important to us that the secondary glazing solutions we install genuinely deliver on their intended benefits especially when it comes to acoustic performance and long-term comfort.
It’s great to hear that the whole process ran smoothly too, from your initial enquiry through to installation. We’ll be sure to pass your feedback on to the wider team.
For anyone considering secondary glazing to reduce outside noise, visiting our showroom is a great way to explore the different options available and better understand how glass specifications and systems can make a real difference.
You can also get a feel for what to expect before visiting here:
https://youtu.be/b68xvrS_zgM
Thank you again for your recommendation it really means a lot, and we’d be delighted to help if you decide to proceed with secondary glazing in your living room as well.
The Droylsden Glass Team
Excellent service from beginning to…
Excellent service from beginning to end!
Jack and Michael were excellent, hardworking, thorough, and very pleasant. The work was done efficiently and they both cleaned up beautifully and left the room as they found it...apart from a lovely patio window!!
Thank you!
19 May 2026
Unprompted review
Reply from Droylsden Glass Limited
Thank you Christine for your lovely review we really appreciate you taking the time to share your experience.
It’s fantastic to hear that Jack and Michael made such a positive impression. Their hard work, attention to detail, and respectful approach on site are exactly what we aim to deliver on every installation, so we’ll be sure to pass your kind feedback on to them.
We’re also really pleased to hear how happy you are with your new patio door, and that everything was completed efficiently and left clean and tidy. It’s always those finishing touches that make all the difference.
For anyone considering similar improvements, visiting our showroom is a great way to explore the different styles available, see the quality of our doors up close, and understand the benefits around design, thermal performance, and security.
You can also get a feel for what to expect before visiting here:
https://youtu.be/b68xvrS_zgM
Thank you again for your kind words it really means a lot.
The Droylsden Glass Team
Everything from start to finish was…
Everything from start to finish was great. Thanks to all the staff including Rick and Mel. Not forgetting the fitters Bob and Leon who were very professional and worked non stop. Thanks to the scaffolders too who were friendly blokes even when working in hailstones. We love the windows and would recommend Droylsden glass to anyone. Thank you very much.
15 May 2026
Unprompted review
Reply from Droylsden Glass Limited
Thank you Debbie for your fantastic review we really appreciate you taking the time to share your experience.
It’s great to hear that everything went so well from start to finish, and we’re especially pleased that so many members of the team made a positive impression. We’ll be sure to pass your kind feedback on to Rick, Mel, Bob and Leon, as well as the scaffolders they’ll really appreciate the recognition, especially given the conditions they were working in!
We’re delighted to hear how happy you are with your new white uPVC windows. It’s also great that your installation includes Kubu smart security sensors as standard, giving you added peace of mind with the ability to monitor your windows in real time.
Knowing that the whole process came together smoothly, from initial design through to installation, is exactly what we aim to deliver for every customer. And to hear that you’d recommend us to others really means a lot to the whole team thank you.
For anyone considering similar improvements, visiting our showroom is a great way to explore different window styles, see the quality up close, and understand the benefits around design, thermal performance, and security, as well as features like Kubu smart security.
You can also get a feel for what to expect before visiting here:
https://youtu.be/b68xvrS_zgM
Thank you again for your kind words and recommendation.
The Droylsden Glass Team
Mel was very professional and on Time…
Mel was very professional and on Time for the appointment and very down to earth and made us feel relaxed in our own home!
19 May 2026
Unprompted review
Reply from Droylsden Glass Limited
Thank you Mr & Mrs Brown for your kind review we really appreciate you taking the time to share your experience.
It’s great to hear that Mel made you feel relaxed and comfortable during your appointment. Being professional, approachable, and down to earth is so important at this stage, and it’s exactly what we aim to deliver when helping customers explore their options.
We’ll be sure to pass your lovely feedback on to Mel she’ll be delighted to hear it.
It’s also great that you’re moving forward with your new Anthracite Grey on White composite door, which is a fantastic choice and will really enhance the look of your home.
For anyone at the early stages of their project, visiting our showroom is a great way to build on those initial ideas, explore different styles, and see the quality of our products up close, helping you feel confident in your decisions.
You can also get a feel for what to expect before visiting here:
https://youtu.be/b68xvrS_zgM
Thank you again for your kind words.
The Droylsden Glass Team
Friendly Wayne came to adjust a door…
Friendly Wayne came to adjust a door that had settled a bit. It was a quick job, he explained what he was doing and let me try it before he left. Very happy with the visit.
15 May 2026
Unprompted review
Reply from Droylsden Glass Limited
Hi Kate,
Thank you for your 5-star review we really appreciate your feedback.
We’re delighted to hear that Wayne provided a friendly and efficient service. Taking the time to explain what’s been adjusted and making sure everything is working perfectly before leaving is exactly the level of care we aim to deliver.
It’s great to know your door is now operating smoothly again and that you were happy with the visit.
Thank you again for your kind words we’ll be sure to pass them on to Wayne.
Warm regards,
The Droylsden Glass Team
Reply from Droylsden Glass Limited
Hi Gyekye,
Thank you for your 5-star review we really appreciate your feedback.
We’re pleased to hear Wayne provided a thorough and efficient service. Ensuring everything is properly checked and resolved is exactly what we aim for on every visit.
Thank you again for your kind words we’ll be sure to pass them on to Wayne.
Warm regards,
The Droylsden Glass Team
Excellent customer service
Excellent customer service, we had a issue with a front and rear door lock. One call, booked in, turned up on time and job complete no hassle no excuses.
Excellent service.
13 May 2026
Unprompted review
Reply from Droylsden Glass Limited
Hi Mike,
Thank you for taking the time to share your feedback it’s really appreciated.
We're delighted to hear that our Customer Service team were able to resolve the issue quickly and efficiently for you, they take real pride in delivering prompt, hassle-free support, especially when it comes to warranty work, so it’s great to know everything was handled smoothly from your initial call through to completion.
Reviews like yours are invaluable for helping future customers feel confident in choosing us, not just for the quality of our doors and windows, but for the aftercare and ongoing support they can expect too.
If you’re ever considering further improvements to your home, you’re always very welcome to visit our showroom it’s a great way to see the build quality, security features and thermal performance of our products up close and speak with the team in person.
Thanks again for your kind words, Mike we’ll be sure to pass them on to Becky, Wayne and Harry.
Kind regards,
The Droylsden Glass Team
I really wanted to give a 5 star…
I really wanted to give a 5 star review, but there were just some little things that have tarnished the experience a little bit.
The positives: my first enquiry and subsequent meeting with the sales rep were great. Some little hiccups with communication after the surveyor but in fairness the issues were resolved well. All questions sorted the order was placed.
I ordered a full set of windows and 2 external doors. Communication was good, updated with a provisional fit date as promised. Then a call that the doors were ready early and could be fitted ahead of schedule. Fabulous! Doors were fitted within 48hours of the call and I am delighted with them. No mess, no fuss a lovely job done.
Windows next, fitters arrived as discussed and got to work. Very friendly, worked quickly and efficiently with minimal intrusion. Happy days. In fact I was very impressed they finished in the promised time frame as they’d been delayed a little by the job before mine.
Now the not so great, some may say I’m being picky, you expect dust and a bit of mess of course, the chaps clean up as best as they can and that’s ok, but, the dirty hand prints on my walls and doors were annoying (what can I say, I’m fussy like that).
The other not so great. I tried to email regarding a down pipe I think was knocked when fitting an upstairs window (it happens, I’m not mad about it), couldn’t get the email to go through so emailed account department instead who replied to say it had been forwarded on to the installation team. Still no one has reached out and I have water pouring out my down pipe at the moment.
All this being said, everyone I have dealt with from Droylsden Glass have been friendly and professional and I would happily recommend them.
30 April 2026
Unprompted review
Reply from Droylsden Glass Limited
Thank you Joanne for taking the time to leave such a detailed and honest review we really appreciate your feedback.
We’re delighted to hear that you were pleased with the initial stages, from your enquiry through to the installation of your doors and windows. It’s great to know the team made a positive impression, the work was completed efficiently, and that you’re happy with the end result, including your new white uPVC windows and Rockdoor stable doors.
We also really appreciate you highlighting the areas where we could have done better. The marks left behind during installation and the lack of follow-up regarding your downpipe are certainly not the standard we aim to deliver, and we’re sorry for any frustration this has caused.
Your comments are extremely helpful, and we will be reviewing this internally to improve both our finishing checks and our communication, particularly when follow-up action is required.
Your installation also includes Kubu smart security sensors as standard, which are designed to provide added peace of mind long term. That said, we fully appreciate that the overall experience should match the quality of the products supplied.
If the issue with the downpipe is still ongoing, please don’t hesitate to reach out to our customer service team and we will do everything we can to assist.
It’s especially appreciated that you would still recommend us despite these points, and we’re pleased that your overall experience with the team has been a positive one.
Thank you again for your feedback it really helps us continue to improve.
The Droylsden Glass Team
Alfie and Dave
The team of Dave and Alfie were here punctually and worked very efficiently and tidily. The job was finished in a timely manor and looked brilliant when finished.
12 May 2026
Unprompted review
Reply from Droylsden Glass Limited
Hi Andrew,
Thank you for your fantastic review it’s greatly appreciated.
We’re delighted to hear that Dave and Alfie made such a positive impression. Turning up on time, working efficiently and leaving everything clean and tidy is exactly the standard we aim for on every installation, so it’s great to know this came across throughout your project.
Your new GRP composite door is a great choice. The black external finish combined with the white interior creates a striking contrast, while the Victorian Edge glass design adds real character to your front porch. Alongside the visual impact, the addition of Kubu smart security sensors provides that extra layer of reassurance, giving you greater confidence in your home’s security day-to-day.
For anyone considering a new front door, we’d always recommend visiting our showroom to experience the full range in person from design and aesthetics to build quality, thermal performance and security features, it really helps bring everything to life. You can also take a closer look here: https://youtu.be/b68xvrS_zgM
Thank you again for choosing Droylsden Glass, Andrew, and for taking the time to share your experience.
Warm regards,
The Droylsden Glass Team
Quality After Sales Service
Purchased patio doors back in 2019… had a problem this week and Droylsden Glass came out to fix a small issue under their ten year warranty. First Class after sales service! Thanks
11 May 2026
Unprompted review
Reply from Droylsden Glass Limited
Hi Steve,
Thank you for taking the time to leave such a positive review it really means a lot to us.
We’re delighted to hear that our customer service team was able to quickly resolve the issue with your patio doors, even several years after installation. Supporting our customers long after the initial purchase is a key part of what we do, and it’s great to know you experienced that first-hand under our 10-year warranty.
Providing reliable aftersales service is just as important to us as the quality of the products themselves, so your feedback gives real reassurance to anyone considering choosing Droylsden Glass for their home improvements.
If you’re ever thinking about any future upgrades, you’re always very welcome to visit our showroom. It’s the perfect place to explore our latest patio doors and glazing options, compare styles, and see the build quality, thermal performance and security features up close. You can also take a look here: https://youtu.be/b68xvrS_zgM
Thanks again for your kind words, Steve we truly appreciate your continued trust in Droylsden Glass.
Warm regards,
The Droylsden Glass Team
We have just had new windows…
We have just had new windows installed by Droylsden Glass and from the Salesman, the Surveyor and Fitters everything went smoothly. They arrived on the day we arranged and worked tirelessly until the job was completed. The Fitters (Mike and Jack) cleaned up after themselves, they were very courteous and answered any questions we had.
12 May 2026
Unprompted review
Reply from Droylsden Glass Limited
Hi Jacqueline,
Thank you for your wonderful review we really appreciate you taking the time to share your experience.
We’re delighted to hear that everything ran smoothly from start to finish, from your initial contact with our sales team through to the survey and installation. It’s great to know Mike and Jack made such a positive impression working hard, keeping everything tidy, and taking the time to answer your questions is exactly the level of service we aim to deliver on every installation.
Your new white uPVC double glazed windows are a fantastic choice, offering a clean, timeless look while improving both thermal efficiency and security. The addition of Kubu smart security sensors also provides that extra peace of mind, helping you stay connected to your home's security day-to-day.
For anyone considering new windows, we’d always recommend visiting our showroom. It’s the best way to explore different styles and finishes in person, while also seeing the build quality, thermal performance and security features up close. You can also take a closer look here: https://youtu.be/b68xvrS_zgM
Thank you again for choosing Droylsden Glass, Jacqueline and for your kind feedback.
Warm regards,
The Droylsden Glass Team
Reply from Droylsden Glass Limited
Hi Taras,
Thank you for your 5-star review we really appreciate it.
We’re pleased to hear you were happy with the swift service and overall experience.
Thanks again for choosing Droylsden Glass.
Warm regards,
The Droylsden Glass Team
Recommended for excellent customer service
The support and concern to pit right any issues was a hallmark of Droylesden Glass. We were given a date and time for the service and Wayne was punctual and professional on his work. He completed the job timely and explained why the issue had occurred. All in all, an excellent customer service.
8 May 2026
Unprompted review
Reply from Droylsden Glass Limited
Hi Graham,
Thank you for taking the time to leave such a thoughtful review it’s greatly appreciated.
We’re delighted to hear that our customer service team made such a positive impression, and that Wayne was able to resolve the issue promptly and professionally. Punctuality, clear communication and taking the time to explain the cause of any issue are all key parts of the service we aim to deliver, so it’s fantastic to see that reflected in your experience.
Reviews like yours really highlight the importance we place on aftercare and putting things right quickly and efficiently for our customers.
Thank you again for your kind words, Graham we’ll be sure to pass them on to Wayne and the wider team.
Warm regards,
The Droylsden Glass Team
The Trustpilot Experience
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We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.