Dr Sam's Reviews 701

It was ok but not the best shopping experience either. Said I would get a cleanser for joining the newsletter, didn’t arrive and struggled to select the correct free samples. Package arrived safely though and looking forward to using the products again.

I love Dr Sam’s products. I was recommended by my dermatologist to try their products and have loved them ever since. I finally feel confident in my skin. Very quick and efficient delivery always.

I had an issue with my order and the customer care team at Dr Sam’s took no less than 48 hours to resolve it and send me a replacement. Thank you so much! I can’t comment on the products yet but I am excited to try them!

Early email gave me the opportunity to amend my regular subscription order. Previously I was able to time two separate product orders into one.
Never experienced anything negative in dealing with Dr Sam orders.

Great customer service! My delivery was delayed for longer than usual. I contacted customer support and I received an immediate reply explaining warehouse issues. My package arrived that same day I contacted customer service. Derek and Camila were very helpful.

All went well. I would just like to be able to use my points while also discount code at the same time and it is shame it is not possible.

Absolutely superb service from start to finish! Awesome products, expert advice and super fast delivery! ⭐️⭐️⭐️⭐️⭐️

Great products, I have a subscription but needed a few extras for holiday. Quick delivery and great loyalty program.

Great service and customer service team. Products are great and it’s the first moisturiser I’ve continued to repurchase month after month. The points system is great too.

An item was left out of my order and customer service got back to me super quick and has the item on its way! These products have also been a game changer for my daughter who has struggled with acne! Thank you Dr Sams!

Really has helped my 17 year old son's skin. We had tried everything (including 47 skin/silver cream), this is the first one that's had an effect. Thanks.

Third time ordering and I love the products. Can’t fault them at all. Everything has been perfect. Just wish it was cheaper hahaha

I have been a long time customer of Dr Sam Bunting’s skincare range. I find the products straightforward with evidence based ingredients and easy to understand routines. I am like how the packaging has reduced in size over time so that the products are protected but not rattling around in oversized boxes, delivery is always super fast, and often within 24 hrs.
Customer service is always prompt and friendly. I am a customer for life.

Website very easy to navigate and find the product I was looking for to purchase.

Excellent service, and great products. Have been using the subscription service for a while now and would recommend. Easy to postpone orders if needed, and to bring forward if you run out early.

My RIDE or DIE brand!
+ customer service *chef’s kiss*

The skin finder option makes the selection of products easy. This options offers clear concise information and guidance on skin issues, best product for skin type and use of product as part of a daily routine.

Lovely, gentle yet effective skincare for my dry, sensitive eczema prone skin. I’m so glad I can now treat pigmentation and skin texture without worrying about breaking my skin barrier and causing issues.

Love the quiz on the website which makes selecting products easy. Aldo great that there is advice on how to use each product and in what order. Takes the guessing out of skincare! I trust Dr Sam’s formulations and choice of key ingredients. Delivery was fast, well packaged and customer service great.

I love everything about this range, from the beautiful packaging of the deliveries, the fast delivery. The free samples you can get with your order & the choice of them.
How on your promotions I got 2 for free with my order. Earning points with every order on my account. & I like how you can have the choice of a skin consultation.

I suffer terribly with my rosacea when my acne flares up during hormonal time. Since using the cleaner for around 2 months now as directed & the neutralising gel twice a day my face has improved massively, even more so I have felt confident to try/switch to both your moisturiser and nightly serum as normally anything new triggers my face. I am now just left with the redness from scarring & the odd small spot that appears when it’s my menstrual time. I can’t recommend enough.