Nice clothes, terrible delivery. Bought on May 15th, on May 29th still waiting for delivery. Parcel from 6 days is in somewhere in Holland...
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
If you could offer the same shipping costs as Temu and Shein I think you might sell more plus I noticed your prices have risen a lot lately.
Company replied
Ordered clothes for a golf holiday waaay too late and, unfortunately (my fault), needed to replace an item. Maxine made sure my replacement was shipped before the return was even confirmed. Class act... See more
Company replied
I made my first order withDruid and it arrived damaged from FedEx. It was obvious because the corner of the outer bag and two shirts inside were torn and friction burnt... my guess was it was caught... See more
Company replied
Company details
- #124 of 153 best companies in Sportswear Shop
- #462 of 619 best companies in Clothing Shop
Written by the company
We’re Druids – a UK-based golf apparel brand trusted by over 2 million golfers worldwide for offering stylish, high-performance, and affordable golf wear. Founded by golfers, for golfers, we understand exactly what modern players need—whether you're a weekend warrior or a seasoned pro. Our mission is to elevate your game with smarter design, premium materials, and unbeatable value. We offer a wide range of golf clothing and gear including polos, midlayers, jackets, golf joggers, trousers, shorts, caps, hoodies, and accessories—engineered for peak performance, comfort, and all-weather play. As one of the fastest-growing names in golf fashion, we’re known for innovation, quality, and fair pricing. With fast UK and international shipping, weekly new arrivals, and exclusive golf deals, Druids is your go-to destination for golf apparel. Explore more at www.druids.com – Your Kind of Golf.
Contact info
Unit 2 Cliftonhall Yards, EH28 8QN, Edinburgh, United Kingdom
- tickets@druidsgolf.com
- druids.com
GOLF AMBASSADOR PACK - COMPLETE OUTFIT ⛳
4.0
Great
68k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from DRUIDS
We appreciate your feedback. We are happy you found our clothing to be a good choice and reasonably priced.
Team Druids
Reply from DRUIDS
We're delighted your order arrived quickly, with quality gear and neat packaging. We appreciate your feedback!
Team Druids
Reply from DRUIDS
We appreciate your positive feedback. We are glad your order was excellent and on time.
Team Druids
Great products very happy with my…
Great products very happy with my purchases and delivered on time
30 May 2026
Reply from DRUIDS
We are so happy to hear you are pleased with your purchases and our timely delivery! However, you inadvertently rated your recent experience with a 1-star rating.
If you are completely satisfied with your purchase of order DR1602083, I would appreciate it if you could consider updating your Trustpilot rating for the same.
Team Druids
Great selection of quality clothing
Great selection of quality clothing, excellent prices and the option to collect my packages up at a pick up point which is convenient for me.
15 May 2026
Reply from DRUIDS
We're so pleased you appreciate our quality clothing selection, excellent prices, and convenient pick-up option. Thank you for your positive feedback!
Team Druids
fit well and great lenth.
10 May 2026
Reply from DRUIDS
We are pleased with your feedback. We appreciate your support!
Team Druids
Easy purchase process, impossible return process
Overall purchase experience was as easy as expected with any online shopping portal. Delivery was even fairly quick considering international shipping. Quality was inline with expectations as well, which is to say good on garments, lower than expected on belt. But I made the purchase with the confidence that their refund policy was actually in good faith. If someone can get the link to initiate the return to work any particular day of the week, I would sincerely appreciate the shared knowledge. Due to the difficulty/inability to initiate the return/refund for credit, I have to give Druids a 1-star
10 May 2026
Reply from DRUIDS
We appreciate you taking the time to share your feedback. We are concerned to hear about the difficulty you experienced with initiating a return. We are actively looking into the issue with the return link to ensure a smoother process for all our customers.
Kindly share your concern with us at tickets@druidsgolf.com, addressed to the FOA CS Managers. This will allow us to promptly review your return or exchange request and prioritize its resolution.
Team Druids
I ordered 3 shirts all XL
I ordered 3 shirts all XL. One of them fit like an XL but the other 2 were more of a Large and too tight.
10 May 2026
Reply from DRUIDS
We appreciate your feedback on the shirt sizing. We're looking into this discrepancy to improve our consistency.
Please reach out to our managers at tickets@druidsgolf.com and marking it to, FOA CS Managers in the email, along with the photographs of the items you believe has a size discrepancy, clearly showing the discrepancy with a measuring tape. This will allow us to review your sizing issues promptly and work towards a swift resolution.
Team Druids
I was initially skeptical of the stated…
I was initially skeptical of the stated quality & relatively inexpensive pricing however I made the purchase and I am very impressed with the result. I will be purchasing more from Druids
10 May 2026
Reply from DRUIDS
We appreciate your feedback! We're so glad to hear that you are impressed with the quality and pricing of our items. We look forward to your future purchases!
Team Druids
The items I ordered came relatively…
The items I ordered came relatively quickly most fit and I liked them. The pants were WAY too small, even though I ordered a size up. I was charged $23 to return them so I didn’t bother trying another size as I didn’t want to pay again if they didn’t fit. Socks are pretty low quality. Like the top, mid layer and jacket.
10 May 2026
Reply from DRUIDS
Thank you for sharing your feedback. We are sorry to hear about the sizing issue with the pants and the return charge. We are also concerned about the quality of the socks. We are reviewing your comments to improve our products and services.
Team Druids
Rubbish polo shirt Material
You have sold me 3 polo shirts. Two are perfect. The third feels like a heavy plastic bag. I'm not happy. It's pure rubbish. Yet you want me to pay 9.99 to return it. That is sharp practice.
I WILL NEVER BUY DRUIDS AGAIN.
15 May 2026
Reply from DRUIDS
We are truly sorry to hear about your dissatisfaction with one of the polo shirts and the return policy. We appreciate you bringing this to our attention. We are always working to improve our products and services.
Kindly share your concern with us at tickets@druidsgolf.com, addressed to the FOA CS Managers. This will allow us to promptly review your return or exchange request and prioritize its resolution.
Team Druids
Reply from DRUIDS
We truly appreciate your wonderful feedback! We're delighted you were pleased.
Team Druids
Good gear Good value Good service
15 May 2026
Reply from DRUIDS
We appreciate your positive feedback.
Team Druids
Reply from DRUIDS
We appreciate your positive feedback on our service and clothing. We are delighted you are pleased.
Team Druids
Good fit good quality at a great price
15 May 2026
Reply from DRUIDS
We appreciate your positive feedback. We are delighted you were satisfied.
Team Druids
Reply from DRUIDS
We're delighted you found our delivery, fit, and pricing excellent. Thank you for your feedback!
Team Druids
Reply from DRUIDS
We appreciate your positive feedback. We are delighted you were pleased with our service and value.
Team Druids
Top delivered … very poor quality ……
Top delivered … very poor quality … won’t be buying anything further from your site … worn twice and has gotten thready!!
23 April 2026
Reply from DRUIDS
We are truly sorry to hear about the quality issue with your recent purchase. We appreciate you bringing this to our attention. Your feedback is important as we review our product standards.
However, occasionally individual products may have defects or may not meet our quality standards. We appreciate you bringing this matter to our attention.
If dissatisfied, you can request a return via the Druids return portal or contact us at tickets@druidsgolf.com, addressed to FOA CS Managers, for prompt review and resolution.
Team Druids
My husband loved the polo shirts and…
My husband loved the polo shirts and shorts for his birthday. Lovely colour selection, fast delivery and great quality clothing.
15 May 2026
Reply from DRUIDS
We're so glad to hear your husband loved his birthday polo shirts and shorts! Thank you for your wonderful feedback on our colors, delivery, and quality.
Team Druids
Delivered my package to my old address
Delivered my package to my old address. I live six hours away. Had no way of recovering it. I’m out 100 plus dollars.
15 May 2026
Reply from DRUIDS
We appreciate you sharing your experience. We are concerned to hear about the delivery issue and the loss of your package. We are looking into this immediately.
Please direct your concerns to tickets@druidsgolf.com, marking it to the FOA CS Managers. This will enable us to promptly review your delivery issues and prioritize their resolution.
Team Druids
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.