While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Dr. Francesca Vella: Leading UK Advanced Aesthetics Doctor, blending expertise for holistic beauty & wellness. Based in Marylebone, London.
THE CHARTERHOUSE CLINIC, 98 CRAWFORD STREET, W1H 2HL, LONDON, United Kingdom
Had a great first experience with Dr Vella - she’s kind, professional and has an amazing injection technique - I never realised Botox could be painless!
Reply from Dr Francesca Vella
Dear Julie
It was a pleasure having you in clinic and very happy you had a painless experience.
We look forward to welcoming you back.
Best wishes
Dr Vella
I decided to try Botox for my teeth grinding issue, and I’m glad I did! The procedure was quick and virtually painless. Dr. Vella is extremely gentle and she made me feel comfortable throughout the whole procedure.
Within a week, I noticed a significant reduction in jaw tension and headaches. Sleeping has become much easier without the constant grinding. Overall, I’m impressed with the results and would definitely recommend it to anyone struggling with bruxism.
Reply from Dr Francesca Vella
Dear N.K
I am so pleased you had a lovely and comfortable experience at our clinic. I am delighted that you have already started benefitting for the great results of botulinum toxin treatment for teeth grinding.
We look forward to welcoming you back in clinic.
Best regards
Dr Francesca Vella
Dr Francesca is amazing - I had botox, which i am familiar with, but also had my first ever lip filler treatment, which i was slightly apprehensive about and honestly I was blown away with how natural my results were with absolutely zero bruising. I was able to go into the office the next day without feeling self conscious or revealing anything...
I was walked through every step of the way, and made to feel very relaxed - Dr Francesca is incredibly professional with a very gentle technique and I would highly recommend her - i'll definitely be returning.
Reply from Dr Francesca Vella
Dear Jael
I am thrilled to know that you had a great experience at our clinic and are very pleased with the results! We cannot wait to welcome you back :)
Dr Vella
This is my first time I have had anti wrinkle injections and I am very pleased with the results. Dr Francesca Vella was brilliant and had a great experience. She went through the process in very detail and even during the procedure she was excellent.
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.
