Dr. Woof Apparel Reviews 

315
TrustScore 3.5 out of 5

3.5

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Review summary

Created with AI, based on recent reviews

Looking at 250 reviews, most reviewers were somewhat happy with their experience overall. Consumers generally appreciate the exceptionally comfortable fit, wonderful colors, attractive designs, and the great quality of the items offered by the business. Many buyers also note that their packages arrive quickly and efficiently, making travel and daily work routines much more pleasant. Though some customers experienced recurring issues with sizing, noting that certain items feel entirely too tight around the calves or legs. A few other people also felt that customer support responses were slow, difficult to reach, or unhelpful when trying to resolve exchange problems.

What people talk about most

Product

Users describe positive interactions with product, finding the compression socks and scrubs very comfortable... See more

Quality

People report positive experiences with quality, highlighting that the products are made from durable and... See more

Customer service

Consumers find customer service to be ambiguous, experiencing a stark contrast between exceptional support... See more

Order

Customers consistently note ambiguous experiences with order processes, highlighting a mix of highly... See more

Delivery service

Customers had ambiguous experiences with delivery service, with many reporting prompt and efficient shipping... See more

Reviews shaping this summary

Rated 4 out of 5 stars

One of the most important things about a company is its customer service. These guys have been fantastic from the start. Their turn around for an email is only 12 hours max. Lovely compression socks a... See more

Company replied

Rated 4 out of 5 stars

Bought 2 pairs of compression socks and followed the online sizing. Unfortunately the size was a little off, and they did not fit. I emailed and was told someone will contact me. It took a few days wh... See more

Rated 5 out of 5 stars

Very happy with the quality of the compression socks from Dr Woof. It honestly feels like my feet are being hugged and cared for. I noticed a huge difference after a long night shift — my legs and fee... See more

Company replied

Rated 5 out of 5 stars

Customer service is A1! Super polite and could not do more to assist and advise. The products- I bought 4 pairs of compression socks which I wore on my recent trip abroad. The designs are great, not... See more


Company details

  1. Uniform Shop

Written by the company

Aussied Owned & Operated Premium Medical Scrubs Uniform Designed By A Family of 3 Doctors.


Contact info

3.5

Average

TrustScore 3.5 out of 5

315 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 66% of negative reviews

Typically replies within 24 hours

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3.5

All reviews

(315)

257 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great customer service

Accidentally ordered an extra pair of compression socks emailed customer service and with in hour my order had been corrected and a refund on its way. Excellent customer service no fuss or bother thanks Mari. Socks arrived they look no feel great looking forward to flying with them. Thanks team at Dr Woof highly recommend your product and customer service.

24 March 2026
Unprompted review
Rated 1 out of 5 stars

Buyer beware! Shop elsewhere.

Buyer beware! This is a scam.

I ordered scrubs from this company over a month ago and they have not arrived. I’ve had intermittent, poor communications from what I can gather is a chat bot.

I’ve asked for a refund and will likely have to report this company to the ACCC and ombudsman.

Shop wisely and use figs or another reputable brand for your scrubs.

UPDATE: scrubs have arrived.

FEEDBACK: please ensure communication is not a chat bot and / or provides accurate information and responses.

27 March 2026
Unprompted review
Dr. Woof Apparel logo

Reply from Dr. Woof Apparel

Hi there,

Thank you for the update, and we are so glad to hear your scrubs have finally arrived!

I sincerely apologise for the previous frustrations and the delays you experienced, and we’re grateful that we were able to resolve this for you. We truly hope you enjoy your new scrubs and that they meet your expectations.

Please don’t hesitate to reach out if you need any further assistance, and we appreciate your patience.

Rated 5 out of 5 stars

Ridiculously comfortable

Ridiculously comfortable! I've been wearing compression socks for years in healthcare but Dr. Woof's socks are easily the nicest quality and most comfortable pairs I have purchased. I've even managed to convert my husband! I also bought a pair of scrub pants that are very comfortable and have a good amount of stretch in them

26 March 2026
Unprompted review
Rated 1 out of 5 stars

This business is a scam

This business is a scam! They haven't replied or updated about the delay in my order for OVER 1 MONTH. All inquiries are seen-zoned. DON'T ORDER. DON'T GET SCAMMED.

Got a reply here. Let's see if you really do something about this. #AU201536

25 March 2026
Unprompted review
Dr. Woof Apparel logo

Reply from Dr. Woof Apparel

Hi Barbs, I’m really sorry to hear about your experience and the lack of updates, I completely understand how frustrating this must have been.

I’d really like to help look into this for you right away. Could you please send us your order number so I can check the status and provide you with a proper update?

I’ll make sure this is followed up as a priority.

Rated 5 out of 5 stars

Pleasantly surprised and keep coming back for more

I have been thoroughly surprised with how much I love these scrubs and products. I originally purchased the fit and flare scrub pants, which are lovely fit, classy and easy to match to my navy and black uniforms. (I bought the Medium, and am standardly an 8-12 depending on brands and fit types). When the Disney prints became available I bought a pair to test and have since bought three more. The fabric is thinner and more light weight than the flare legged scrubs, and the size is a little more generous, again I bought the medium but could have easily done the small and still had plenty of manoeuvrability.

It has become quite a theme and event for people and patients at work when I show up in the full matching outfit! I have forwarded the website to just about everyone!

I have had no hesitation in recommending them to other people and highlighting my favourite features of the 4 way stretch, light weight, smooth and quick drying, wrinkle resistant fabric! I encourage anyone at work that asks about the feel to touch my scrubs to assess for themselves.

Shipping to WA has taken anywhere from 5- 13 days, however the one time I recieved an incorrect order I recieved a reply to my enquiry within an hour, and a generous resolution within the same time frame. The correct item was dispatched the same day.

The bamboo compression socks are also a lifesaver! They are much easier to out on compared to others I have bought, and do not cut into the back of my knee nearly as badly. The different sizes for petite and standard is also helpful, although my shins may be a little longer than the average "standard" as the socks do not come up above my knee as much as they do in the adverts or other people at work. It would be nice to potentially have a "long" or "tall" option. Regardless, I have bought multiple pairs and find myself reaching for Dr Woof socks before any others.

5 March 2026
Unprompted review
Rated 5 out of 5 stars

Great customer service

my first order went missing delivered to the wrong address by the courier .When I notified Dr Wolf ,Mari replied and sent me my socks in an urgent new delivery.
Great customer service from Dr Wolf and staff member Mari .
I love the socks excellent fit .I will be ordering again soon .

17 March 2026
Unprompted review
Rated 5 out of 5 stars

Love Dr Woof!

Love these socks! I work long days where I’m either on my feet for the entire day or stuck at my desk stationary. I find these socks significantly reduce my calf cramping & shin splinting, not to mention the ‘no dent’ from swelling around my ankles after a shift which is what I used to experience with standard ankle socks.
Do yourself a favour and try these, you won’t regret it! ☺️

18 March 2026
Unprompted review
Rated 5 out of 5 stars

Great-Thank You…

i was hoping to get comfortable compression socks and Dr Woof has provided that. I am a size 6 women’s and the sock size small fits better than other socks purchased from a different company.

23 March 2026
Unprompted review
Rated 4 out of 5 stars

socks fine, misleading discounts.


So an update which I think is important to add. Quite awhile after I responded to Dr Woof mentioning that I think their response to my query was unsatisfactory. And after I posted this review I received an apology and an offer of a free pair of socks acknowledging that there may have been some confusion and looking into that on their website. This offer I took up ( had to pay for postage; is fine) and ordered the short crew style of socks. I think these are an are better suited to my short frame as their long socks sit on my thighs not under the knee. They are comfy but are tight and would not recommend for big/fat feet. I feel this company is trying really hard to satisfy customers and I feel like my concerns have been addressed.

So my socks arrived in okay time(was Skeptical) and the material is comfortable, no problems with the foot seam or calf as others had noted. BUT as I am short these socks which shown on the model online sit far lower than mine. Mine sit on the lower thigh which is larger than my knee so they are a bit too tight there. I have been able to wear them all day still.
My problems with the company stems more from their dishonest promotions and supposed discounts offered. I bought four pairs of socks and was told I would get one free. Nowhere did it say this offer was not available on clearance socks and in fact on my payment page was stated I had earned a free pair of socks. My total discount given off after all convoluted upsell discounts was $3:48 and yes no free socks sent. Upon reaching out to Dr woof a most unsatisfactory explanation is that since my socks were clearance $3:48 discount was the free pair of socks? One pair of socks on clearance was $7:85 after discounts so how is $3:48 a free pair of socks. I would not have purchased 4 pairs of socks for a $3:48 discount. Very misleading and a LIE. I also do not like being directed to sign up for Spotify to receive shipping updates that is the job of the business to send to you not a third party that can read your emails.
I do not think this company is a scam, however no phone number to call and unsatisfactory reply to my concerns has led me here. My suggestion if you are interested try to buy a pair of clearance socks to check sizing and do not fall for any upsells.

9 March 2026
Unprompted review
Rated 5 out of 5 stars

Way better than I thought they would be…

Way better than I thought they would be - impressed with how well-fitting they are and how effectively they help manage my lymphedema - practically as good as my medical grade compression socks (especially the ‘performance’ socks) but way more comfortable!

21 March 2026
Unprompted review
Rated 1 out of 5 stars

Not made to the size stated so a total waste of money

I bought a pair of large socks with the larger option calf. I am UK size 11.5 / US 12 shoes and my calves are 43cm.
Despite following the size guide to the letter the socks that came are too tight to wear. The foot size is fine but the leg sections have nasty elastic panels that have been made too small.
I paid a lot of money for the these socks and am extremely disappointed that I can't wear them and they can't be returned.
Strongly advise against buying online as the socks supplied have not been manufactured to the sizes stated.
*** UPDATE ***
This is my order
OK Dr Woof, thanks for the reply hopefully you can supply socks that don't have those really nasty triangular panels that cut into my legs. You have my size.

A shipment from order #AU227537 is on the way
Midnight Argyle Bamboo Compression Socks × 1
Wide / L
GETWOOFED (-$3.49)

21 March 2026
Unprompted review
Dr. Woof Apparel logo

Reply from Dr. Woof Apparel

Hi Brownie, I’m really sorry to hear about your experience, especially after following the size guide and still finding the socks too tight. I completely understand how disappointing that must be.

I’d really like to look into this for you and help make things right. Could you please send us your order number so I can check the details and assist you further?

I’ll make sure this is prioritised once I have your order information.

Rated 5 out of 5 stars

I ordered my first pair of Dr.Woof …

I ordered my first pair of Dr.Woof Compression Socks and received them within the week. I tried them on expecting to take them off within the hour ( like other brands I tried). But hey! Still wearing them! The feel of the fabric is like most regular socks except a little harder to put on at first, as they are rolled on and smoothed out upwards. Within 10 minutes my legs felt better. not as sore and I am still wearing them. A complete change to the struggles of trying to put on hospital compression socks and a whole lot nicer too! No one will know they not just ordinary socks! I shall be ordering more - as soon as I can decide on the design patterns.. so many choices! The entire experience is one of positivity, from Dr.Woof. From the wide range of sock designs, compression and length to the wonderful generous awards given to healthcare workers who are nominated for their passion efforts and care in what they do. All the while making life easier for people who need relief from tired aching swollen legs! Absolutely recommend Dr Woof. Just wish I discovered them earlier!

19 March 2026
Unprompted review
Rated 1 out of 5 stars

Got size s/wide

Got size s/wide. They are so tight around back of my knees. Unfortunately I cannot wear them.

16 March 2026
Unprompted review
Dr. Woof Apparel logo

Reply from Dr. Woof Apparel

Hi Sylvia,

Thank you for your feedback, I’m really sorry to hear that the fit wasn’t comfortable for you.

Could you please reach out to us via email so we can assist you further and find the best solution for your case?

You can contact us at: hello@drwoofapparel.com.au

We’ll be more than happy to help.

Rated 4 out of 5 stars

Love the scrubs but the tops could be a…

Love the scrubs but the tops could be a little more forgiving around the bust area. Size medium is great but very tight around the bust area. Especially for larger breasted woman. Tight around the shoulders also 🥰🥰🥰 other than that I have no complaints. The little tags to hand the hand sanitizers are awesome

17 March 2026
Unprompted review
Rated 5 out of 5 stars

Great product, great customer service

I recently bought my first pair of Dr Woof scrubs and absolutely loved them — they’re incredibly soft, stretchy, and so comfortable to wear during long days.

Unfortunately, after only a few wears and washes, the waistband on the scrub pants came apart. I contacted customer service and was really impressed with their response. They replied almost immediately and arranged a replacement pair at no cost.

It’s so refreshing these days to experience such great customer service. Because of that, I would definitely recommend both the scrubs and the company — great product backed by a company that stands by it.

3 March 2026
Unprompted review

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