Dryyve Reviews 

Great service at the desk, and a good car for a fair price.

The service I received was great both on pick-up and with the car return.
The only thing that wasn't easy was finding the pick-up place in the airport, maybe if you could provide explanation in the order email.

Experience was good, my only critique is that I didnt get any confirmation that the car had been properly returned and that the hold on my credit card would be released. It was fine in the end, but some information for the customer would be great. I was left hoping that I had done everything correctly.

PREDATORY RENTAL COMPANY - CARD FRAUD & BREACH OF INSURANCE CONTRACT!DO NOT TRUST THIS COMPANY! Austrauto GmbH (Dryyve Vienna) is engaging in illegal financial manipulation and predatory billing. I rented a car for 1 day. At the counter, I paid 68.61 EUR specifically for their Super Collision Damage Waiver (ZICDW) and vignette to ensure full protection. They delivered the car in a dark, pitch-black underground parking garage where it was impossible to inspect minor plastic scuffs. After returning the vehicle, they completely ignored the full insurance package I purchased from them and forced an unauthorized debit of 468.00 EUR on my credit card for a tiny, unproven cosmetic scratch on a plastic wheel arch trim. They charged a 349 EUR excess fee plus an abusive 99 EUR "admin fee" for a scratch I categorically DID NOT cause! This is a complete scam—they sell you full insurance at the desk, and then charge you full damage fees anyway. A formal cross-border fraud complaint has been filed with the European Consumer Centre (ECC Austria) and my bank has opened an official chargeback investigation for commercial fraud. Stay away from Dryyve if you want to protect your money!

I am writing to formally raise a complaint regarding my recent rental experience in Vienna:

Booking confirmation: 759834308
Pickup: Friday, 31 July 2026 – booked for 9:00 AM, vehicle received at 10:00 AM
Return: Friday, 7 August 2026 at 10:00 AM

My main concern is the €355 additional insurance charge I was required to pay because I did not have an International Driving Permit. This requirement was not clearly highlighted during the booking process. Such an important condition should be communicated clearly from the start, rather than requiring customers to search through several pages of terms and conditions.

I hold a valid UAE driving licence and have rented cars across Europe, including Italy and Poland, without ever being asked for an International Driving Permit.

The pickup experience was also disappointing. The staff member handling my paperwork was unprofessional and somewhat rude, and despite my 9:00 AM appointment, I received the car at 10:00 AM. I would suggest having more staff available to avoid such delays. On the positive side, the return process was smooth and efficient.

Finally, I was informed that my deposit would be returned within 5 working days, but it was only returned on 4 September 2026, nearly one month after returning the car.

Considering the above, I am requesting the full refund of the €355 additional insurance charge as soon as possible.

I look forward to your prompt response and a satisfactory resolution. I believe in giving companies the opportunity to address concerns directly before sharing my experience publicly through social media and other review channels.

Amazing service, good prices and very nice Cars.

All good, nice staff, and helpful. No messing with the vehicle- we took photos of everything before we left an emailed them to Dryyve. No funny business which was very good. All in all a good service.

Great car for a great price. Pick up good. Return was super easy.

Everything it’s good. Professional and reliable

Smooth fast transaction, No problems, straightforward and everything made clear. collect and return also easy

You have charged me €200 for traffic offences that never took place. I have asked you for supporting documents, which you have never provided.
Furthermore, you used my bank card with my PIN. Now I am forced to lodge a complaint with my bank regarding PIN theft and fraud. So thank you for all this extra administrative hassle – I really needed that.

Had a great experience at Wheego! Got great service at the encounter when picking up the car and smooth drop off experience. Can recommend!

Everything you need and want when you hire a car abroad. Fantastic company.

Great experience with weego from Vienna s Airport. Tip top service

Customer service is not reachable, never pick up phone nor reply email. If anything happens to you during the trip, none can help you.

Everything was great from pickup to.drop off

Great, new car and friendly help at booking

It has been like 10th time that I have rented car from Dryyve. Always great service, no problems with a car, renting proces and post renting operatins. Highly recommended !

As a frequent client I always find that the team are very helpful both at the desk and online

Excellent experience! I was very happy with the new car — clean, comfortable, and in perfect condition. The staff were also very friendly, professional, and helpful. Everything went smoothly from start to finish. I would definitely rent from this company again!