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2.5

Poor

TrustScore 2.5 out of 5

6 reviews

5-star
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3-star
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1-star

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Rated 1 out of 5 stars

Terrible experience

Terrible experience. They charge fees that even their own employees don’t seem to know about. The staff are arrogant and incompetent — they don’t answer the questions that actually matter.
I decided to close my account, and an employee assured me that I had nothing more to do with DSK.
A few months later, someone transferred money to me using my phone number and — surprise — the money ended up in a DSK account. I went to a branch again, and the employee simply said, “I don’t know what happened.” I escalated the issue further to higher levels.

15 August 2025
Unprompted review
Rated 1 out of 5 stars

Customer for over 5 years

Customer for over 5 years. Randomly charged €50 maintenance fee.
Asked for a legally required written explanation and they wanted another €25 to explain their own charge. Absolute joke of a bank.
You've been warned

20 January 2026
Unprompted review
Rated 1 out of 5 stars

They blocked my cards when I was…

They blocked my cards when I was travelling and would not respond to emails or phone calls terrible service. I will close these accounts ASAP, no apologies absolutely nothing from them and then they lied about the whole thing. Third world bank

26 July 2025
Unprompted review
Rated 1 out of 5 stars

Cash stuck at ATM machine

Worst bank to transact with, my cash deposit got stuck at one of their ATM machine, for weeks now no feedback about my money, kept going to the ATM stand branch with no positive response, instead the issued a case number #2245-10-00098 and reluctant to credit my cash.

5 November 2025
Unprompted review
Show reviews in all languages. (6 reviews)

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