DTC Driving School Reviews 

591
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 69 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for their helpfulness, patience, and encouraging approach, which significantly contributes to a positive learning environment. The service is consistently highlighted as excellent, with many appreciating the well-structured lessons tailored to individual needs, leading to quick progress and confidence for the driving test. Reviewers also value the efficient customer care and the smooth user experience, particularly when arranging last-minute car hires and instructors. However, some customers also noted issues with the booking process, describing it as potentially overpriced. A few other people also felt that some instructors were unprofessional, rude, or discouraging, making them feel uncomfortable and negatively impacting their test performance. There were also instances of instructors being late, using their phones during lessons, or having vehicles that smelled of cigarette smoke, which detracted from the overall experience.

What people talk about most

Staff

People report positive experiences with staff, highlighting instructors for their patience, helpfulness, and... See more

Service

Clients share positive opinions on service, with many reviewers expressing satisfaction with the overall... See more

User experience

Users describe positive interactions with user experience, often highlighting the helpfulness and patience of... See more

Booking process

Consumers find the booking process to be ambiguous, with some reviewers describing it as quick, easy, and... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting helpful, fair, and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Very quick turnaround and car hire booking for test with a very good instructor.

Rated 5 out of 5 stars

I passed first time today (with one minor) thanks to Rani’s help. I was initially nervous about doing my lessons but Rani was friendly, direct & easy-to-understand in her instructions from day one.... See more

Rated 5 out of 5 stars

Rani is charming, patient and straightforward when needed. She’s helped me overcome so many of my driving challenges such as parallel parking and speed control! Thankfully due to her open and hones... See more


Company details

  1. #21 of 23 best companies in Driving school
  2. #23 of 29 best companies in Distance Learning Centre
  3. #2 of 2 best companies in Driver's Licence Office
  4. #14 of 17 best companies in Driving Licence Training School
  5. #5 of 7 best companies in Driving Test Centre
  6. #4 of 5 best companies in Learner Driver Training Area

About DTC Driving School

Written by the company

DTC Driving School aims to provide personalised, one-to-one tuition and comprehensive online driving courses that equip individuals with the essential knowledge, skills, and confidence to become responsible and skilled drivers. We are committed to fostering a culture of safety on the roads, nurturing a lifelong passion for driving, and ensuring our students are well-prepared to face any driving challenge, creating a positive impact on their lives and the community as a whole."

We offer Emergency Car Hire for your driving test along with a fully qualified driving instructor. Both automatic and manual cars are available at 24 hours' notice.

Driving Test Car Hire The DTC Intensive Driving Courses are designed for those learners who have a valid UK provisional driving licence, passed their theory test and have already taken several driving lessons. These one-week pass courses are also suitable for international drivers, even if they have never driven in the UK before, learner drivers who have recently failed a practical test, and those who are almost up to the test standard.

Intensive Driving Courses Online Driving Course: New to DTC are our online courses which include animations & real-life footage, complete DVSA syllabus for the UK driving driving test, the psychology of learning to drive, and driving test tips to ensure your success. Online Driving Courses

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

591 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 25% of negative reviews

Typically replies within 24 hours

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4.4

All reviews

(591)

61 reviews in the last 12 months

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Rated 4 out of 5 stars

I would recommend

Was a bit slow to pick up the enquiry at the start but when contact was made the information given was clear and communication continued effectively to guide you through the process.

22 April 2026
Rated 1 out of 5 stars

Dear Sir/Madam,

Dear Sir/Madam,
I am writing to formally raise a complaint regarding the car I hired for my driving test on 27 April.
Unfortunately, when I arrived to use the vehicle, I was informed that the clutch was not functioning properly. This was extremely disappointing, especially as I was only made aware of the issue just one hour before my scheduled test. Such short notice left me with no time to arrange an alternative vehicle.
As a customer, I believe it is reasonable to expect that a car hired for an important event like a driving test would be in proper working condition. This situation not only caused significant inconvenience but also affected my confidence during the test.
I am very disappointed with this experience and would appreciate an explanation as to why the vehicle was not checked and maintained appropriately prior to my booking. I would also like to know what steps you will take to prevent such issues in the future.
I look forward to your response and a suitable resolution to this matter.

Kindly regards
Sachin Babu

21 April 2026
Rated 5 out of 5 stars

An very informative and responsive driving school..

If you are looking for an amazing instructor team this is the one. Please stop and check them out, response time is withbin 24 hours and communication and commitment to help was the best I have come accross.

I had a last min early morning exam far away... (I mean far) and this team got me assigned to an amazing mentor/instructor Mr. KAYANI with Kays Driving school in Illford. Absolutely the best, very informative, patient and was willing to help me get to a last min exam booking with a very informative and constructive critiquing of my driving just before an early morning exam. MR. Kayani was calm and his energy was so on point to as to not induce stress before my exam. I'm so grateful for his willingness to drive the extra distance away to get me to my exam test center. Definitely choose DTC to get booked in with Mr. Kayani.

27 April 2026
Unprompted review
Rated 5 out of 5 stars

Great experience

Great experience, very helpful people, kind as well , flexible hours 😊great support

Highly recommended
Thank you for evreting 🙏

10 April 2026
Rated 5 out of 5 stars

Insightful and helpful experience

I had a very unfortunate fail on my first test and I found the cancellation which was at another test centre. I really needed last minute urgent driving lesson in that area and lucky me I got Manisha with me on this journey.
She is open minded welcoming calm and really nice teacher who actually knows what driving examiners looking for.
She helped me to get my confidence back and practice in the area and gave really useful insights on how to deal with hesitation.
I passed with 0 minors 2d time in a new test centre which still surprises me.
Many thanks for this last minute insightful lesson with Manisha!

14 April 2026
Unprompted review
Rated 5 out of 5 stars

Reliable

Reliable support. Properly communicated and quickly arranged a test car with an instructor.

9 April 2026
Rated 5 out of 5 stars

Passed first time thanks to Manisha

Huge thanks to Manisha and DTC for sorting everything out at short notice. I booked a pre-test lesson with only a few days to go, and Manisha was exactly the instructor I needed. She knew precisely what examiners are looking for and gave me clear, practical feedback I could actually use on the day. Calm, patient and straight to the point. Passed first time. Would recommend Manisha and DTC to anyone in the same situation

9 April 2026
Unprompted review
Rated 5 out of 5 stars

Highly recommended

I had a great experience with this driving school. They helped me get a car at the last minute before my test, which was a lifesaver. My instructor was very patient, calm, and explained everything clearly at last one hour before the exam

17 March 2026
Rated 5 out of 5 stars

100% would recommend

Manisha was a fantastic instructor. Her background as a former examiner gave me insight that I wouldn’t have gotten with many other instructors. She was very patient, but also explained things in a way that helped me improve quickly and understand what examiners are actually looking for. I’d definitely recommend Manisha and DTC Driving School to anyone learning to drive. The service itself was also great, I was able to request and instructor and have one allocated to me within a week on short notice.

11 March 2026
Unprompted review
Rated 5 out of 5 stars

All thanks to Mr Jamal

I had the opportunity to book this experience with Mr Jamal. Mr Jamal is incredibly firm but fair driving instructor. They didn’t let me get away with small mistakes, which actually taught me to be much more observant and safe. Because of their high standards, I passed.

5 March 2026
Rated 1 out of 5 stars

Worst driving experience I've ever had

Hired a car for my test and had the worst driving experience I've ever had. There was first a mix up with test timings and they assigned me the wrong car type; automatic instead of manual. The instructor was very rude and discouraging telling me I had not done enough practice, was failing at the basics and even when I explained I was not used to the car he brushed it to be my incompetence. He blared music throughout our 1 hour of preparation before, took phone calls and made it very clear he had no faith and didn't bother being encouraging. the test and made me extremely uncomfortable and the worst I've ever felt about my driving. I was a much better driver with my previous instructor who could not make the test and this instructor made no effort to make me feel better before my test. I would have passed had it not been for me making a basic mistake that would not have happened if my instructor hadn't aggravated and been as horrible as he was. No idea why this guy was hired by DTC; I can forgive the mistakes with booking that were sorted promptly but rude disturbing instructors are very harmful and ruined my test results.

2 March 2026
Unprompted review
Rated 5 out of 5 stars

⭐ Passed First Time Thanks to Rani!

I was a completely new driver when I started my lessons with DTC Car Company, and I couldn’t have asked for a better instructor than Rani. She was calm, patient, and very professional throughout my 2 months of driving lessons. She never shouted and always explained everything clearly, which helped me feel confident and comfortable behind the wheel.

Thanks to her excellent teaching and support, I passed my driving test on my first attempt! I’m very grateful for her guidance and would highly recommend her to anyone, especially new drivers who may feel nervous at the beginning.

Thank you, Rani!

19 February 2026
Unprompted review
Rated 5 out of 5 stars

All thanks to Rani.

Rani is charming, patient and straightforward when needed.
She’s helped me overcome so many of my driving challenges such as parallel parking and speed control!
Thankfully due to her open and honest feedback I’ve managed to pass my driving test today!! Would definitely recommend driving with Rani.

11 February 2026
Unprompted review
Rated 5 out of 5 stars

Experienced and Thorough

I’m so glad I worked with DTC and with Manisha in particular. Her experience as an examiner provided valuable insights as to how to approach the test. Her attention to detail definitely helped me improve my driving, and I’ve been driving (licensed in another country) for more than 35 years.

16 January 2026
Unprompted review

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