Dtexhomes Reviews 

275
TrustScore 4 out of 5

4.2

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Rated 5 out of 5 stars

Fantastic customer experience with Dtex homes. Never seen them before and thought I’ll try them out. Was super happy that I did and will definitely be using them again. My bedding was absolutely amazi... See more

Rated 5 out of 5 stars

I like the quality and price of these Egyptian Cotton 800 TC fitted sheets, price is very competitive too. I’ve given 5 Stars but the only thing I was disappointed with was the choice of courie... See more

Company replied

Rated 3 out of 5 stars

I was so disappointed when the quilt cover arrived as it isn't grey as described, it's more of a pink. Unfortunately Dtexhomes don't give refunds unless the product is faulty. I didn't realise this &... See more

Rated 5 out of 5 stars

I bought fantastic, luxurious 800thread Egyptian cotton linen from DTEX recently. Not cheap , but not expensive either, just fantastic value for money. I have already ordered a lot more as these items... See more

Company details

  1. #75 of 87 best companies in Bedding Shop

Written by the company

Divine Textiles Ltd Trading as DTEX HOMES was first established in 2016. Our Journey has been nothing short of determination and hard work. We started from the bottom and each year we are growing and developing our brand and products to the very best they can be. Our vision is to produce the very best quality products to all of our customers. Making sure you receive the very best value for money. All of our products are manufactured by the leading textile manufacturers complying with ISO and OKEO-TEX (Textiles tested for harmful substances). DTEX HOMES do a large selection of products from high quality patterned Duvet cover Sets to plain dyed matching duvet cover sets. Bed Sheets ranging from valance, flat and fitted, all available in a choice of beautiful colours. We also do pillowcases to match your bed sets or room themes and Towel sets from hand, bath, flannels/face cloths and bath sheets, Our bedding and eye-catching designs in a combination of traditional and modern styles to suit your home interior. We offer our customers the essentials for their home at affordable prices; All our products are available in all types of materials from 100% Egyptian cotton, 100% Cotton and Poly Cotton, so that any room that you need soft furnishings can be found in our carefully selected collection. Our quality control procedures ensure that we only offer our customers the very best products..


Contact info

4.2

Great

TrustScore 4 out of 5

275 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 22% of negative reviews

Typically replies within 1 week

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4.2

All reviews

(275)

50 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Only fitted sheet that is 18inch deep…

Only fitted sheet that is 18inch deep that fits my new bed mattress

24 February 2026
Dtexhomes logo

Reply from Dtexhomes

Dear Customer,

Thank you for your feedback. We’re pleased to hear that the fitted sheet was a perfect fit for your mattress. Your satisfaction means a lot to us.

Regards,
Team Dtex Homes

Rated 5 out of 5 stars

Excellent service,

Excellent service,

17 February 2026
Dtexhomes logo

Reply from Dtexhomes

Dear Customer,

Thank you for your kind feedback. We’re delighted to hear you had an excellent experience with our service. Your support is greatly appreciated.

Regards,
Team Dtex Homes

Rated 5 out of 5 stars

These are great pillows just

These are great pillows just. what I wanted and pillow cases they look good quality
Thank you Julia

10 February 2026
Dtexhomes logo

Reply from Dtexhomes

Dear Julia,

Thank you for your lovely feedback. We’re so pleased to hear that you’re happy with the pillows and pillowcases and that they met your expectations. Your kind words mean a lot to us.

Regards,
Team Dtex Homes

Rated 4 out of 5 stars

ok quality

good delivery , ok quality

18 January 2026
Dtexhomes logo

Reply from Dtexhomes

Dear Customer,

Thank you for your feedback. We’re glad to hear you were happy with the delivery and appreciate your comments on the quality. Your input helps us continue to improve our products and service.

Regards,
Team Dtex Homes

Rated 1 out of 5 stars

Avoid

Ordered a bed set on 21st Dec. Still waiting on it! Have emailed twice with no response and tried to call on number on website and no reply. Cannot track it as it tells me tracking not available.
Dodgy site ? Avoid‼️
I have emailed with the address below and tried calling the number. No reply to either! I believe any good reviews on here are not accurate. I have proof of purchase if this company can email me back?

10 January 2026
Unprompted review
Dtexhomes logo

Reply from Dtexhomes

Dear Buyer,

We sincerely apologise for the inconvenience caused. We have checked our system and cannot find an order or email associated with this issue so far. Kindly request you to please email us at admin@dtexhomes.co.uk
with your order number, and our team will definitely look into this matter and assist you promptly. Thank you for your patience and understanding.

Kind regards,
Customer Service Team
Dtex Homes

Rated 5 out of 5 stars

Houseplants

My parcels arrived on time
Well packed all items were of good quality and well made would recommend to anyone

5 January 2026
Dtexhomes logo

Reply from Dtexhomes

Dear Customer,

Thank you so much for your kind feedback! We’re really happy to hear that your parcels arrived on time and that you were pleased with the quality and packaging of the items. We truly appreciate your recommendation and hope to serve you again in the future.

Kind regards,
Customer Service Team
Dtex Homes

Rated 5 out of 5 stars

Well happy 🤶

1 December 2025
Dtexhomes logo

Reply from Dtexhomes

Dear Customer,

Thank you so much! We’re really happy to hear that 🤶😊 Hope to see you again soon!

Kind regards,
Customer Service Team
Dtex Homes

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