DTF Xpress Reviews 

150
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 63 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the quick and efficient service, often describing it as exceptional and effortless. People are highly satisfied with the product quality, noting prints are frequently flawless, clear, and professional, with some even feeling soft on fabric. The staff is also frequently mentioned for being helpful, friendly, and providing excellent assistance, contributing to a positive overall experience. However, some customers also noted occasional issues with print quality, such as prints not being as crisp as usual, visible banding, or colors not matching their intentions, and a few mentioned misprints.

What people talk about most

Service

Consumers find service to be positive, with many reviewers consistently praising the prompt, efficient, and... See more

Quality

Users describe positive interactions with quality, consistently praising the amazing, clear, and professional... See more

Product

Clients share positive opinions on product quality, with many praising the clear, professional, and... See more

Staff

Reviewers consistently express appreciation for the staff, highlighting their exceptional service and... See more

Response time

Reviewers highlight positive aspects of response time, with many praising the very quick response and fast... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Quick service like always. Prints excellent quality. Been usi g them for more than a year and always up to quality. Looking forward in doing business again with you soon.

Rated 5 out of 5 stars

They say you can only pick 2, of the 3. Fast, cheap and well made. That usually makes things quite difficult, however DTF says you can have all 3. Everything was delivered quickly for a very reasonabl... See more

Rated 5 out of 5 stars

Response was very quick and the staff assisting was extremely friendly and helpful. I am very impressed and will definitely be making use of your service again. The quality of the DTF prints are... See more

Rated 5 out of 5 stars

Thank you Marius for your assistance and exceptional service. I will definitely be back for more prints!


Company details

  1. Printing shop
  2. Business-to-Business service
  3. Digital printing service
  4. Promotional products supplier

Written by the company

DTF - DIRECT TO FILM; PRINTING SERVICE We Print - You Press. Our DTF Printing services include our popular We Print – You Press Option. Send us the artwork and sizing specs and we will do the rest. Fast Turnaround to get you pressing your garments in no time. Countrywide Delivery Looking for a hassle-free printing experience? Look no further! With our countrywide door to door delivery service, you can expect your orders to arrive promptly with no mess or fuss. Depending on print production, we usually ship most of our orders “Next Day.” Get ready to press your garments in no time with DTF Printing Cape Town’s high-quality garment printing services.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

150 reviews

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1-star

Asks customers to review

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Hasn’t replied to negative reviews

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4.6

All reviews

(150)

60 reviews in the last 12 months

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Rated 1 out of 5 stars

Service Let Down

Seriously dissapointed in the service from DTFXpress.

Their site doesnt work for me, completely unable to place any orders due to their form validation not working for shipping details (no options worked at all - on multiple different devices).

I emailed them to process an urgent order, I said I was in a rush, willing to pay for courier, and requested if they could please invoice me and process as I didnt want to waste time troubleshooting the website as I needed to get this order out to the client.

They printed and sent the prints with the courier. Only to tell me when I enquire 2 days later why it hasnt arrived yet that their courier isnt overnight and had I wanted that I should have sent my own courier.

I have had same day delivery with courier guy from other vendors multiple times, and had I known this would have been longer than 1 day I would have collected from the store myself.

They should have raised this or stated the expected delay as I CLEARLY stated I was in a rush for this.

To be told after the fact that I should have done something differently when they were the one with the information to which I could have done something differently and they did not communiate it - I am really not happy with the service from DTFXpress.

20 November 2024
Unprompted review
Rated 5 out of 5 stars

WORLDCLASS SERVICE DELIVERY

I am absolutely pleased with my prints from DTF Xpress. Their service and trurnaround time is WORLDCLASS. 🙏🏻🥰 They also go above and beyond to make sure their clients' needs are met. Robyn is A SUPERSTAR and I do business with DTF Xpress because of her. She never makes me feel like a client. I feel like family.

31 October 2024
Rated 5 out of 5 stars

No problems at all

No problems at all. From design from Michelle to your company. Smooth sailing. Payment method very effective.
Quick response and they want to help. Give sound advice and always have a solution for a challenge

13 September 2024

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