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DubaiMachines.com Reviews 431

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TrustScore 4.5 out of 5

4.7

Office equipment supplier
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Rated 5 out of 5 stars

Hello, this was my first purchase with Dubai Machines(DM). Due to the value and fragility of the product, I was initially tentative in my approach. The fact that I am based across the border created... See more

Rated 5 out of 5 stars

Tabah’s service was outstanding—polite, direct, and efficient. She handled the research within my budget and promptly delivered the results. Her service was so smooth and quick, I even wondered if she... See more

Rated 5 out of 5 stars

Close response, good hearted Chat, pure caring on my detailed needs, fully prepared to provide customers with which leads to satisfaction. Rose is a model on her job.. Big Thanks

Rated 5 out of 5 stars

I chatted with Rose on line and she responded back briefly to my questions and finally she forwarded my request to the sales Department. I hope the next step will resume smoothly with the sales depar... See more

Company details

  1. Office equipment supplier

Written by the company

DubaiMachines.com is the leading online retailers for office automation in UAE & worldwide shipping.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

431 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Great Customer service

I recently interacted with a customer service representative named Josephine, and she was fantastic. Josephine was very polite and communicated clearly, making the conversation comfortable and easy to understand. She really understood what we needed and addressed our concerns effectively. Her professional yet friendly approach made us feel valued. Overall, my experience with Josephine was outstanding.

28 November 2023
Unprompted review
Rated 5 out of 5 stars

Immediate response

Immediate response, friendly chat, and willingness to cooperate. I also prefer to chat with a human rather than a bot; thanks Rose for your excellent support.

10 November 2023
Unprompted review
Rated 4 out of 5 stars

The amazing part was the Chat box that…

The amazing part was the Chat box that i didn't notice early.
Coming back to your page there were several text asking me to respond and claiming it not the robot.

Rose took me through very well.
The interaction was great.
Waiting for my quotation.

9 November 2023
Unprompted review

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