Delivery and service were impeccable. Shoes are just gorgeus. A little disappointed I have not received a reply to an e mail I sent regarding my old duca shoes
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I bought my first pair of Duca del Cosma shoes a couple of years ago, which were KLM Dutch Open colour inspired. I know it's a cliche, but they are so soft and so comfortable and they are still going... See more
Company replied
Super experience, high quality shoes. But why offering a voucher to buy again one day after reception valid if we spend again for a shoes. this voucher should come right away during the order esp for... See more
Company replied
The packet came on time and beautifully packed in a typical Italian style. However I had to return the Golf shoes as it did not fit me properly. The return was easy and without any hassle. This i expe... See more
Company replied
Company details
Written by the company
Enjoy the difference of an Italian designed golf shoe built by skilled European artisans. Maximum panache and technology designed for people passionate about life, on and off the course.
Duca del Cosma. Italian Golf Evolution
Written by the company
- Exceptional Service & Craftmanship
- At Duca del Cosma, we're committed to more than creating premium golf shoes—we're passionate about providing exceptional service and treating every customer with the utmost respect, care, and kindness. Our innovation is driven by a sense of responsibility, seamlessly blending craftsmanship with contemporary fashion to design shoes that not only elevate your game on the course but also make a statement off the course.
- You're not just a Customer, you’re part of our Family!
- With every pair, we aim to offer the perfect balance of style, performance, and comfort, ensuring you stand out both on and off the course. We’re here to support you every step of the way—because at Duca del Cosma, you're not just a customer, you’re part of our family.
Contact info
De Corridor 27, 3621ZA, Breukelen, Netherlands
- 0031852500010
- info@ducadelcosma.com
- ducadelcosma.com
4.5
Excellent
4k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 71% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I love the shoes, but not the return
I love the shoes, but I don’t like return procedure. In all other webshops I can print return label from the site. This is the first shop in Europe where I had to pay for the label and shipping the goods back… while I am returning the shoe because size does not fit. I have 4 pairs already and I bought same size. So, it is not about me, but the sizes are not consistent. Duca should bear the cost…
23 July 2025
Unprompted review
DUCA AND MY GOLF GAME
Received my Duca Del Cosma golf shoes nicely in a premium box.
At the golf tee box my flight partners are watching at my beautifully crafted shoes. 'IT IS DEL COSMA ITALIAN DESIGN'.
The shoe grip very well on the tbox, fairway and green. Make my stance very stable and clean shot overtime.
Nice shoe the I bought another pair on 50% sale.
10 July 2025
Shipping was incredibly quick
Shipping was incredibly quick, shoes are exactly as pictured and very well made and comfortable. Many compliments!!
9 July 2025
As usual I ordered size 37 ladies…
As usual I ordered size 37 ladies shoes, it was too small. I Requested an exchange for a size 38, but the fit of this shoe model was cramming my big toes. So I decided to cancel my order . And I was charged 6€+ for the postage.
All golfers know that golf shoes need to fit perfectly as you walked at least 4 Kilometers per round.
If this is your return policy I will never order golf shoes online in future.
I have been wearing Ducas since the 1970's and have lived the comfortable slim line moccasin shoes you produced then. I cannot understand why you stop producing them!
7 July 2025
Reply from Duca del Cosma | Italian Golf Evolution
Dear Carole
Thank you for taking the time to share your feedback with us.
We’re very sorry to hear that the fit of the shoes did not meet your expectations and that the exchange did not resolve the issue. We fully understand how important a perfect fit is for golf shoes, especially considering the distance walked during a round — your point is absolutely valid.
Our return policy does include a small return fee, which helps us maintain our service and processing standards. However, we completely understand that this may be frustrating, especially when the product doesn’t meet your expectations.
It means a lot to us to hear that you’ve been a loyal Duca del Cosma customer since the 1970s. We truly value your long-standing support and your memories of our earlier moccasin-style shoes. While our collections evolve over time, feedback like yours is incredibly important and will certainly be shared with our design and product teams.
We hope you will reconsider and give us another chance in the future. In the meantime, if there’s anything else we can assist you with, please don’t hesitate to reach out.
Warm regards,
Customer Service Team
They haven’t turned up again
They haven’t turned up again, this is the second time in a month you haven’t delivered the golf shoes
7 July 2025
Reply from Duca del Cosma | Italian Golf Evolution
Hi Mark,
We’re really sorry to hear about your experience and completely understand your frustration. It’s always disappointing when an order doesn’t arrive as expected – especially twice.
It’s a shame that we weren’t contacted directly first, as we’re always happy to help resolve any issues as quickly as possible. Now that we have your order number, we are investigating the delivery with the courier and will be in touch with you as soon as possible with an update.
Customer satisfaction is very important to us, and we’ll do everything we can to make this right.
Best regards,
Duca del Cosma team
Golf shoes
These golf shoes are probably the best designed and most comfortable golf shoes I have ever worn, as a result I purchased two more pairs
7 July 2025
12 pairs since 2012.
Great company to deal with. Very prompt delivery to Australia. Comfortable golf shoes or casuals. Quality product, that last for years.
4 July 2025
Great product!
Love the style of the shoes however they were a little bigger than expected. But an insole will help.
2 July 2025
Great service good fast delivery
Great service good fast delivery
Good quality golf shoes
24 June 2025
A pleasure to deal with this company…
A pleasure to deal with this company for the very first time. They kept me in touch regarding delivery and tracking. The quality of there products are excellent too. Would recommend.
26 June 2025
Excellent Service & Quality
My order came very quickly. Shoes are excellent quality & very comfortable.
27 June 2025
Prompt replies with regards to an…
Prompt replies with regards to an exchange & gorgeous shoes!!
17 June 2025
Quality and comfort first class
Love the look of these golf shoes and made an online order and arrived in a timely manner and great quality and they fit well , no need to wear in for the first time use as very comfortable
25 June 2025
I love all my Ducas
I love all my Ducas.
Delivered on time, true size and comfy, elegant models, ok price
13 June 2025
Outstanding customer service from Duca del Cosma
I recently had an issue with a pair of Duca del Cosma golf shoes I purchased in February 2025. A stitched panel had started to come away along the seam after a few months of use. I contacted their customer service team, and I was genuinely impressed by how quickly and professionally they responded.
Not only did they acknowledge the issue without hesitation, but they also arranged for a replacement pair to be sent out straight away. These have been the most comfortable and stylish golf shoes I’ve owned, and while I was initially disappointed by the fault, the way Duca del Cosma handled the situation has only strengthened my confidence in the brand.
Premium products and premium service, highly recommended.
1 July 2025
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.