Duck Pond MarketReviews 

114
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 96 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being extremely friendly, supportive, and genuinely helpful, often going above and beyond to ensure a positive experience for traders. The market locations are frequently highlighted as wonderful, with many appreciating the vibrant atmosphere, community spirit, and the quality of handcrafted products available. Reviewers also commend the excellent organization, smooth communication, and efficient setup and breakdown processes, making the overall experience seamless and enjoyable. However, some people were dissatisfied with the organization, citing confusion with time allocations and a lack of oversight regarding stall safety, such as ensuring weights were used. A few other people also felt that some aspects of the market experience were less pleasant.

What people talk about most

Staff

Reviewers consistently express satisfaction with the staff, highlighting their friendliness, helpfulness, and... See more

Location

Clients share positive opinions on location, with many reviewers highlighting the excellent positioning of... See more

User experience

Customers consistently note positive experiences with user experience, with many describing their trial... See more

Product

People report positive experiences with products, consistently highlighting the high quality and unique... See more

Service

Users describe positive interactions with service, highlighting the supportive and well-organized team that... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Heart goes into Duckpond Markets, and it's evident throughout. The team are extremely friendly and are genuinely there to help and provide a positive experience. There is such an array of artisan stal... See more

Rated 5 out of 5 stars

I have been a vendor at the Duck Pond Market for almost two years, and I can genuinely say it’s the ideal place to showcase sustainable handmade products. The staff are incredibly supportive and consi... See more

Rated 5 out of 5 stars

Vibrant, fun and Great team to work with. Caron and her Duckies are an absolute hands on team working hard to make our lives easy for traders. Admire the quality of the markets and the commitment to... See more

Rated 5 out of 5 stars

As a stallholder with Stuff & Bite, trading at Duck Pond Market has been an amazing experience. The team is supportive, well-organised, and truly cares about small businesses. We’re proud to br... See more


Company details

  1. Clothing Shop
  2. Streetwear store

Information provided by various external sources

Markets in West London: Richmond, Ruislip, Pinner, Black Park, Highgate. Interesting. Local. Ethical. Sustainable.


Contact info

4.8

Excellent

TrustScore 5 out of 5

114 reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 2 weeks

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4.8

All reviews

(114)

92 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fabulous market family - highly recommended.

The staff were very very helpful and supportive.

This is certainly a market family that will assist you in elevating your brand, whilst staying true to its core ethos. All questions you have are answered professionally and with a kind spirit to see you do well.

The locations are great and provide a good landscape to experiment with, so that you know what works for you regarding clientele.

What's most great is the other business stalls alongside you. It feels like everyone is supportive of one another and will reciprocate any help you offer.

Highly recommended for small businesses starting out or established.

5 July 2026
Unprompted review
Rated 5 out of 5 stars

Ruislip - lovely experience

I did my stallholder trial at Ruislip and I couldn’t ask for a better experience. The staff were friendly and the other stallholders were helpful and encouraging. I’m definitely coming back. Thank you!

21 June 2026
Unprompted review
Rated 5 out of 5 stars

A Pleasant Experience

I have just taken part in a trial market and found the experience with the organisers really helpful. Theo, who was in charge at Chiswick Park was very caring and attentive. All the products being sold there were of high quality which maintain the cohesion of the high standard. The other stallholders were very friendly and supportive. There was a great buzz of customers though out the event. I had a very pleasant experience and will be booking again for this and other venues organised by Duck Pond Market.

7 June 2026
Unprompted review
Rated 5 out of 5 stars

What a friendly market

What a friendly market. From a stall holder point of view the organisers couldn’t have been more helpful. It was busy market with lots of interest and custom for the stalls.

7 June 2026
Unprompted review
Rated 5 out of 5 stars

We had a great experience at the…

We had a great experience at the market. The staff were very helpful, the setup process was easy, and there was good foot traffic throughout the day. Our stall was positioned in a great location, making it easy for customers to find and access us. Overall, the event was well organised and provided a fantastic opportunity to showcase our products.

7 June 2026
Unprompted review
Rated 5 out of 5 stars

Had a great day!

Had a great day! Organising team was excellent, they were very supportive. All fellow stallholders were so warm from the get-go - felt like a great community.

24 May 2026
Unprompted review
Rated 5 out of 5 stars

A great day trading at the Duck Pond…

A great day trading at the Duck Pond Markets . We have done a few now in various locations. The team are great the locations are amazing and its wonderful to see what other business sell and do. My kids enjoyed it and great way for them to practice the world of doing business from a young age.

Regards
Shehbaz - The Frankincense Store

3 May 2026
Unprompted review
Rated 5 out of 5 stars

My first time trading at Duck Pond…

My first time trading at Duck Pond Market in Richmond last weekend and I couldn't have had a better experience! I sell handmade leather belts and not only does Duck Pond bring in an amazing customer base, but the other stall holders were so welcoming. The market is very well organised, with a quick set up and close down. Would love to trade here again!

3 May 2026
Unprompted review
Rated 3 out of 5 stars

It was a nice day out @ Headstone Manor…

It was a nice day out @ Headstone Manor , there where lots of people in attendance & lots of fun activities and stage performances for the visitors , as a stall member there was passing trade and some interest in the display, it was nice to interact with the visitors … it was a chilled day with the weather conditions a little temperamental but over all a good day .

4 May 2026
Unprompted review
Rated 5 out of 5 stars

Had a great first day at the market…

Had a great first day at the market stall yesterday. Everything was very well organised, the atmosphere was lovely, and the whole setup was run really smoothly. Everyone was friendly, welcoming, and easy to work with, which made the experience even better. A really positive first impression and a genuinely enjoyable day.

2 May 2026
Unprompted review
Rated 5 out of 5 stars

Ruislip Duck Pond Market

I make fashion jewellery and accessories using real leaves and other organic materials. It was my first trade fair with Duck Pond Market and I thoroughly enjoyed the experience! Organisers were efficient, helpful and welcoming, always at hand to answer any questions or help with directions. Fellow traders were friendly and supportive. The event had a village market feel, there were many regular visitors, local families having a lovely relaxed day out. My stall was a modest success. Most definitely will do it again!

19 April 2026
Unprompted review
Rated 5 out of 5 stars

What a great Market to be apart of

What a great Market to be apart of. I was a stallholder at the Wandsworth duckpond market on Sunday the 26th of April and I absolutely enjoyed my time. Management was great helped me carry my belongings and helped me set up the stall which was very kind. Whenever I needed help he was there very quickly, he done regular check ups at every stall to make sure that everyone was having a good time. Had a great laugh with all the other great artists and made some great friendships. Thanks for having me be apart of duckpond.

26 April 2026
Unprompted review
Rated 5 out of 5 stars

Friendly, organised and well curated

Caboodle have had two wonderful experiences of the Duck Pond markets - the first at Marlow and last weekend at Richmond. Both days were great for us as a small independent dog food and treat brand - communication, organisation and team were all excellent at creating a wonderful atmosphere and experience for both stallholders and visitors. Can't wait for the next one!

19 April 2026
Unprompted review

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