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At JP Racing Bike - DUKE Racing Wheels, we design and manufacture high-end bicycle wheels for road cycling, mountain biking, gravel, cyclocross... As passionate and demanding cyclists and riders ourselves, we are committed to delivering lightweight, high-performance, aesthetically pleasing and reliable products. Your feedback is crucial in helping us continue to refine and improve our offerings, ensuring you get the best possible experience on every ride. Tell us what you think!
11, Rue des Laborantes, ZAE, La Barboire, 85500, Chanverrie, France
I ordered some DT Swiss hub parts from JP that I couldn't find in stock anywhere else. They were delivered to Ireland in good time and the delivery process was trackable all the way through. Highly recommended. 👍
Reply from JP Racing Bike | DUKE
Thanks Wozza! Glad you found exactly what you needed to get your bike rolling again. All the best!
Ordered some parts to Sweden. Was a little worried about not seeing any reviews on Trustpilot so I thought I'd share one. Everything went well on Jpracingbike1's part. The only available payment methods are Card and Bank Wire. It was the first time I paid by Bank Wire, pretty cumbersome but ok. My only real complaint against Jpraingbike1 is that most of their site doesn't automatically use the HTTPS protocol. Pretty much every page on the site is just "www.jpracing...etc" which is considered not safe. While you can enter "https://" into the adress field after reaching a page, it should absolutely be there by default. Please fix it. Once Jpracingbike1 sent the package, I unfortunately ran into some trouble with the postal delivery. The parcel took 8 days to arrive and was trackable all the way at Chronopost web site - no complaint there. But once at the Pickup Point, I never got any message by sms/mail/e-mail that I had a parcel for pickup. The only info on the package to use to notify me was a small text about "Contact: [my name]" and my phone number. Surpisingly my adress wasn't on the package to send a "pickup notification" to. Maybe this isn't enough to fit into every post office's routine to notify clients. I could find no way to track the parcel in the Swedish postal system Postnord. I was lucky enough that the Pickup Point was small and calm enough that they could manually find my parcel once I explained the situation, but I don't know what had happened had there been 1000s of parcels to go through. This may not be Jpracingbike1's fault though, maybe just because countries have different routines. Would be better to have the client's actual adress on the parcel.
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