Honestly had such a good experience with Duke. Everything’s super easy to use and doesn’t feel confusing or overwhelming like other platforms. The support team is great too, they reply quickly and ar... See more
Company replied
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Duke has been amazing supporting me through out the course, at first what I thought was daunting but as time went on they’ve been extremely helpful. I feel confident using their app and would like to... See more
Company replied
Company is masking their presence, all staff work from home (and not their reported Bourke St address). Company name was changed 9 months ago and staff have been instructed not to talk about thei... See more
I had a fantastic experience with Duke Education while completing my Certificate III in Supply Chain Operations. The team was extremely supportive, professional, and always willing to help whenever I... See more
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Company details
Written by the company
Duke Education is a nationally registered training organisation (RTO 22497) delivering high-quality, flexible, and engaging training across Australia. We specialise in supporting adult learners through innovative programs, industry-relevant qualifications, and tailored support. Our platform combines accessible learning tools with real-world scenarios, helping students build confidence, develop practical skills, and achieve meaningful outcomes. Whether learners are starting a new career or upskilling for current roles, we’re here to make education simple, supportive, and effective
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Australia
- duke.co
4.1
Great
20 reviews
Replied to 100% of negative reviews
Typically replies within 48 hours
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Reply from Duke
Thank you so much for your kind feedback, we really appreciate it!
And a big congratulations on completing Semester 1 of your CHC32015 Certificate III in Community Services. You should be really proud of your progress so far.
We’re glad to hear you’ve had a positive experience with our team, and we’re here to support you every step of the way as you continue your studies!
Easy to use and great support!!
Honestly had such a good experience with Duke. Everything’s super easy to use and doesn’t feel confusing or overwhelming like other platforms.
The support team is great too, they reply quickly and are genuinely helpful. Overall just really smooth and stress free, defs recommend if you’re thinking about it!
18 March 2026
Unprompted review
Reply from Duke
Love this 🙌 thank you so much for taking the time to share your experience!
We’re really glad to hear the platform felt easy to navigate and not overwhelming — that’s exactly what we aim for. And our support team will be stoked to hear your shoutout too 😊
Appreciate the recommendation and having you as part of the Duke community .
Stress Free Learning
I had a fantastic experience with Duke Education while completing my Certificate III in Supply Chain Operations. The team was extremely supportive, professional, and always willing to help whenever I had questions. Their guidance made the process smooth and stress-free, and they were very responsive whenever I needed assistance.
I truly appreciate their support throughout the course and would highly recommend Duke Education to anyone looking to complete their qualifications. Thank you for helping me achieve my certification!
10 March 2026
Unprompted review
Reply from Duke
Congratulations again on completing your Certificate III in Supply Chain Operations. It’s great to hear that our team was able to support you throughout the process and help make your learning experience smooth and manageable.
We’re proud to have been part of your journey and wish you all the very best as you move forward with your new qualification.
Thank you again for your kind words and recommendation.
The Duke Education Team 🎓
I like on-line learning
I like on-line learning, but this course was a bit corny in its set-up with the banter which added to the time to complete. At times the modules were repetitive, but the downloadable content was useful and it is great to be able to keep it for future reference. I would definitely say it is worth while doing this type of course you just have to get used to the style of it.
19 December 2025
Unprompted review
Reply from Duke
Thanks so much for sharing your thoughts.
We know our conversational style can feel a bit different — and yes, sometimes a little corny — especially if you’re used to more traditional online learning. For some people it clicks straight away, for others it takes a bit of getting used to, so we really appreciate you calling that out honestly.
We’re really glad to hear the downloadable resources were useful and something you can keep coming back to — that’s exactly why we include them.
The feedback around repetition and pacing is helpful and something we actively review as we keep improving our courses. Thanks again for giving the course a go and for recommending it overall.
Absolutely lovely helpful and nice is a…
Absolutely lovely helpful and nice is a new fun way to learn without tons of reading in a boring way
19 November 2025
Unprompted review
Reply from Duke
We’re so glad you’re enjoying the fun, easy style of learning — that’s exactly what we aim for.
And a huge congrats on being just one unit away from finishing Semester 1 of your Cert III in Business (Medical Admin). Keep going — you’ve got this!
I can’t thank Duke enough especially…
I can’t thank Duke enough especially Layla. She’s been so kind, patient and encouraging. She made studying feel achievable again
15 October 2025
Unprompted review
Reply from Duke
That’s really lovely to hear . Layla takes the time to make sure every student understands and feels confident tackling their work. You’ve clearly put the effort in too — it’s great to see how far you’ve come!
Duke Education has been great
Duke Education has been great. I’d been out of work for a while and wasn’t sure about studying again, but Scott have been so supportive and easy to talk to. They really helped me get my confidence back.
4 November 2025
Unprompted review
Reply from Duke
Thank you for sharing your feedback. Getting back into work or study isn’t always easy, but you’ve done it — and we’re so proud of you. Scott will be stoked to know he helped you find your confidence again!
sussss
well there has been articles written about this company. they are 100% a diploma mill, use chatbots for everything, even assessments are obviously marked by ai, as u can give 2 answers that say the same thing but if it doesn't have specific keywords its marked as wrong. the positive reviews on here are suspicious too, especially mentioning favourite "lecturers" which is funny, cos i have never encountered any human in my learning, much less a helpful lecturer, u only ever talk to chatbots
20 August 2025
Unprompted review
Reply from Duke
Thank you for sharing your feedback. We’ve reviewed our records and located your enrolment with us. From our notes, you spoke with our support team member Jemma on June 24th during your Welcome call to introduce you to Duke.
We make sure every learner has access to personalised support, including the option to book one-on-one sessions with our assessment team whenever extra guidance is needed. Laila and Kay have already taken the time to provide you with personalised feedback on the units you’ve submitted, to help guide your progress.
We’re committed to providing high-quality, genuine training and would encourage you to reach out to our support team if you’d like to discuss your experience further.
Im really enjoying my Certificate 3 in…
Im really enjoying my Certificate 3 in Business records and information course! the learning style is fun and exciting and lets me study whenever I want too.
13 August 2025
Unprompted review
Reply from Duke
Thank you for sharing your experience! We’re so pleased to hear that you’re enjoying your BSB30120
Certificate III in Business Records and Information. It’s great to know that the flexible and engaging learning style is helping you study in a way that fits your life, while still keeping things interesting and motivating.
We’re excited to support you as you continue your studies and look forward to seeing you achieve your goals :)
Duke has been amazing supporting me…
Duke has been amazing supporting me through out the course, at first what I thought was daunting but as time went on they’ve been extremely helpful. I feel confident using their app and would like to continue further courses.
23 July 2025
Unprompted review
Reply from Duke
Thanks so much for the kind words — we really appreciate you taking the time to share your feedback!
You’ve been doing a great job in your SIT30122 Certificate III in Tourism, and you're getting close to the finish line now — awesome effort! It’s great to hear you’re feeling confident with the app and enjoying the flexibility it offers.
We’d love to support you again if you decide to take on more study in the future.
Keep up the great work — you’re almost there!
Everything is just exceptional
Everything is just exceptional, excellent, handy, easy-to use and navigate, very flexible and balanced.
I would definitely recommend Duke Education!
23 July 2025
Unprompted review
Reply from Duke
Thank you so much for your lovely feedback — we're thrilled to hear you're finding the course flexible, easy to use, and well-balanced. That’s exactly what we aim for!
You're doing an exceptional job yourself — keep up the great work! You're nearly finished Semester 1, with just one unit to go. You've come so far, and we’re excited to see you cross the finish line.
Reach out if you need anything
I found the course quite easy to do
I found the course quite easy to do. And the bonus was I could.do it while still going about my day... half hour train ride I can do my course.. out and about for the day when I stop for lunch I can work on my course on my phone leaving my afternoons free for the kids. Leigh was a great mentor. Never a problem.getting hold.of him for help if I did get stuck. Thanks Duke for helping me retrain into a different field.
23 July 2025
Unprompted review
Reply from Duke
Congratulations on completing your course — what an achievement! 🎉
We're thrilled to hear that the course fit so seamlessly into your lifestyle. Being able to study on the train, during lunch breaks, and still have your afternoons free for your kids is exactly the kind of flexibility we aim to provide. Your story is such a great example of how training can work with your life, not against it.
And a big shoutout to Leigh — we’ll make sure he sees your kind words! We're glad he was there whenever you needed support.
Thank you for choosing Duke to support you on your journey into a new field. We wish you all the best with what’s next — and we’re cheering you on every step of the way. 🌟
Paula French is a fantastic agent
Paula French is a fantastic agent, she helped me find my flat and she was brilliant.
30 September 2024
Unprompted review
Great learning experience
I completed Cert.III Business Administration, I found the course very informative and easy to navigate, the course lecturer Kay was very helpful and supportive at all times. The whole experience exceeded my expectation, highly recommend.
28 May 2025
Unprompted review
Reply from Duke
Thank you so much for your feedback! We're thrilled to hear that you found the Certificate III Business Administration course informative and easy to navigate, and that Kay provided helpful and supportive guidance throughout your learning journey. Congratulations on completing your qualification—we wish you every success in the future
STEER CLEAR. I’m currently doing one of the courses…
I’m currently doing one of the courses that Duke has to offer, I am learning as I go but to be honest, I cannot think of a slower way to learn. In the assessments they grade you on, they seem to ask the same question several times, they just reword it. With some of the assessment tasks you are basically just repeating yourself from the previous question you answered, but Duke will add an extra part to be answered, which you have most likely already explained in a previous answer. It is so repetitive and doesn’t seem very professional. I think that whoever put the course together truly loves the sound of their own voice, which is a real pain in the backside when you’re wanting to learn and progress forward but all I seem to be doing is wasting my time and answering the same question that’s been worded 3 different ways. I definitely would NOT recommend Duke Education to anyone at all… actually I shouldn’t say that, because if someone told me that they would like nothing more than to be bored silly for 6 months, I would recommend Duke Education
24 May 2025
Unprompted review
Reply from Duke
Thanks for your feedback—we’re sorry your experience hasn’t met your expectations. Duke Education’s vocational training follows a competency-based approach, meaning tasks can sometimes seem repetitive to clearly demonstrate required skills. However, we understand your frustration and are actively reviewing our assessments to reduce repetition. We've tried giving you a call to discuss your concerns and would love the chance to talk further. Please feel free to get in touch anytime.
They expect a perfect answer.
They expect a word for word answer. You may as well copy and paste if you can find the answer. I've never had trouble learning before but this style is useless. No gains, just red marks and redo's for questions answered correctly.
Shut down duke. You fail.
28 April 2025
Unprompted review
Reply from Duke
Thanks for sharing your feedback. We weren't able to locate an enrolment under your name—could you please reach out to us directly so we can clarify your situation and help resolve your concerns? We’re committed to supporting all our learners and would appreciate the opportunity to discuss this further with you.
Really easy to understand how to use…
Really easy to understand how to use the features
7 March 2025
Unprompted review
Reply from Duke
Thanks so much for your feedback! It's great to hear you found the features easy to use. You're almost there—only one unit left until you've achieved your qualification. Keep up the excellent work, and let us know if you need any support crossing the finish line!
Best training course I've done
20 February 2025
Unprompted review
Reply from Duke
Congratulations on achieving your qualification! We're thrilled to hear this was the best training course you've completed. You should be very proud of your accomplishment—well done, and best of luck for your future!
Awesome experience one of the best…
Awesome experience one of the best courses I’ve done in a while very enjoyable and fun to learn
7 March 2025
Unprompted review
Reply from Duke
Thanks for your feedback! We're delighted to hear you had an awesome experience and found the course enjoyable and fun to learn.
This company is really shady
Company is masking their presence, all staff work from home (and not their reported Bourke St address). Company name was changed 9 months ago and staff have been instructed not to talk about their previous trading name. When I reached out to ask questions, I got stonewalled into emailing support.
In trying to find out if this was a 'Certificate Mill' I found their lack of presence and lack of information MORE damning than if I'd found a pile of 1-star reviews.
Comically though, the image of the kid wearing a wrestlers mask on their website does entirely match their M.O.: Immature company masking their details.
7 February 2025
Unprompted review
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