Dumbo Moving Reviews 

1,402
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 542 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being exceptionally professional, efficient, and careful with all personal belongings during the entire trip. People note that the moving teams arrive promptly, work remarkably quickly, and make the entire relocation process completely smooth and stress-free. Reviewers often mention the helpful attitude of the workers who handle delicate items with immense care and dedication. Some reviewers were not happy with the overall scheduling and management experiences. Customers noted that teams sometimes arrived significantly later than originally expected or that communication felt inconsistent throughout the booking.

What people talk about most

Staff

Consumers find staff to be exceptionally helpful, professional, and friendly. Reviewers consistently mention... See more

Service

Reviewers mention positive feedback about service, highlighting the professional, helpful, and efficient... See more

User experience

Clients share positive opinions on user experience, highlighting smooth and seamless moves. Reviewers... See more

Delivery service

Users describe positive interactions with delivery_service, noting that teams are often punctual and... See more

Product

People report positive experiences with product, highlighting that items arrived safely without any damage.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Chino and Miguel of Van #117 were outstanding. They were very professional, efficient, courteous and FAST. They came early, moved quickly and all my items, including the fragile ones, arrived in per... See more

Rated 5 out of 5 stars

Libano from Dumbo Moving did a great job running the team on truck 15 including Juan and Carlo. They were all fast, efficient and polite. The team all worked well together to get in and out quickly wh... See more

Rated 5 out of 5 stars

I used Dumbo Moving for the first time on April 28th. I had the best experience. Oscar & John were fantastic. They're Truck #26. Honestly, they were so nice and easy to work with. They moved me out... See more

Rated 5 out of 5 stars

I have moved like four times in the past five years - and the one time I didn’t use Dumbo I regretted it. This time though might have been the best of all. Ratia and Georga were on time, super consc... See more


Company details

  1. Removals Service
  2. Removals company

Written by the company

We are located in Dumbo Brooklyn and strive to be the most affordable and trustworthy movers in NYC. We charge a flat rate for all of our local and long distance moves. Repeat business has shown us that this is the best process in pricing our customer's moves. Our flat rate gives you control of the inventory, and if you want to move some items on your own to cut down on expenses, that is fine with us. We can move just the beds, dressers and heavy items to help make your moving costs more affordable. Of course we do prefer to move everything for you since that is what we do. We like to move it, move it.


Contact info

4.8

Excellent

TrustScore 5 out of 5

1k reviews

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Asks customers to review

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4.8

All reviews

(1,402)

475 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fantastic experience with truck 46

I had a great experience with truck 46. They were efficient, professional, and careful. They made the move easier and more seamless than I could have anticipated!

25 May 2026
Unprompted review
Rated 5 out of 5 stars

Efficient and affordable

Dumbo Moving was on time and very efficient. They consulted me on fragile items, and where to place everything for dropoff. They also took care of the Certificate of Insurance required for my apartment buildings. I will always choose Dumbo again for future moves.

27 May 2026
Unprompted review
Rated 5 out of 5 stars

My experience with Dumbo and JOEL

My experience with Dumbo and representative - Joel was amazing. I've used Dumbo three times now. All of the jobs were very complex and on tight timetables. Joel guided me through the entire process with compassion and kindness; while also being cost sensitive and navigating efficiency to minimize cost impact on me. The movers were patient and kind, yet worked efficiently. If you're looking for amazing quality with a company you can trust - I highly recommend you hire Dumbo - and ASK FOR JOEL! L.P.

19 April 2026
Unprompted review
Rated 5 out of 5 stars

TRUCK 149

TRUCK 149

They were very fast & efficient. Best duo of movers I’ve had in my 8+ years in NY. Helpful & easygoing. Thank you very much for sending them.

24 May 2026
Unprompted review
Rated 5 out of 5 stars

Chino & Miguel from Van #117 are the BEST!!

Chino & Miguel from Van #117 were amazing, made the entire experience completely hands off and stress free! Extremely punctual, very efficient, and genuinely fun to be around. Overall, Dumbo Moving is a very fairly priced and seamless service that makes moving in NYC the easiest it can be!

22 May 2026
Unprompted review
Rated 5 out of 5 stars

Truck 149

Giga and Tengo on truck 149 were amazing movers. They were extremely hard working, careful, and helpful. I’m very happy to have had them as my movers today. I’d recommend them to anyone

22 May 2026
Unprompted review
Rated 5 out of 5 stars

Another Great Dumbo move

I have moved like four times in the past five years - and the one time I didn’t use Dumbo I regretted it. This time though might have been the best of all. Ratia and Georga were on time, super conscientious and get this - they even wrangled my porter and elevator guy without me having to ask! They didn’t just move stuff in - they placed it intelligently. Example: I am cleaning up and looking for stuff and under my bed is… the under-bed storage. They didn’t have to ask where it went, they didn’t just leave it in a hall - they put it right where it had to go.

No notes - no hesitation I’d use Dumbo every time.

21 May 2026
Unprompted review
Rated 5 out of 5 stars

Great experience

We hired Dumbo Moving for our move within the same borough. Any questions prior to the move were answered promptly by our rep. The moving team arrived on the dot and was prepared for all items we had listed (some required delicate handling). Very friendly and very efficient; we were done with the whole move by noon, without any issues. It was a seamless experience overall and I would recommend Dumbo Moving.

23 April 2026
Unprompted review
Rated 5 out of 5 stars

Van 122 Forman and Sergio

Van 122 Forman and Sergio provided excellent service and care in moving a bedroom set. I would recommend their services to family and friends. Thank you.

15 May 2026
Unprompted review
Rated 5 out of 5 stars

Great guys

Great guys! Very personable and easy to work with. Thank you so much. Highly recommend

15 May 2026
Unprompted review
Rated 5 out of 5 stars

Shout out to Lucas for helping me with…

Shout out to Lucas for helping me with payment and phone things. He was so responsive and they always picked up the phone. Chino and Miguel were the best movers! All my stuff was handled with care and arrived safely :)

15 May 2026
Unprompted review
Rated 5 out of 5 stars

The best service ever!

The best service ever!! Dumbo moving helped us with an inter-city move in NYC (from Manhattan to Brooklyn). It was a very difficult move with a lot of unseen challenges on both our side and the mover's.

But I am in AWE with the grace in which Chino and Miguel, that manage Van #117, handled all the difficulties. They were super kind and accommodating even though it took extra effort and patience from their end. I am so so grateful to them for their help and their kindness. I would recommend their services wholeheartedly, do not hesitate!! Thank you so much!

2 May 2026
Unprompted review
Rated 5 out of 5 stars

Trustworthy and Quick

We had a three way move within Brooklyn and truck 016 handled everything with ease. Every box was accounted for and handled with care. Made our day stress free! Would recommend for any new yorker.

30 April 2026
Unprompted review
Rated 5 out of 5 stars

moving

I recently moved from Brooklyn to Staten Island, and Dumbo Moving Company made the entire process so easy and stress-free. The two movers were professional, kind, and worked incredibly fast while still being careful with all of my belongings. They arrived right on time and had great attitudes throughout the whole move. I would definitely recommend Dumbo Moving Company to anyone looking for reliable and efficient movers.

28 April 2026
Unprompted review

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