Dumymun Reviews 54

im so happy with my order, i ordered the Louis Vuitton sliders and bag.. theyve coke spot on how i wanted them i payed £99 i would definitely be ordering again did take longer than expect but worth the wait !!

i have ordered no product recieved no reply from correspondence really disappointed and £55 loss

Really sceptical about ordering, but went for it and I am so pleased I did! I bought the GG Marmont Matelasse- and it’s fab! So impressed, can’t wait to purchase more bags. Took about 2 weeks to be delivered, but delivery time is explained on website. If you’re thinking about ordering- go for it!

Was really happy with my first bag purchase, loved everything about it, quality, price ect. Took a while to arrive but well worth the wait. I've now had 4 bags and still very happy 😊 would recommend 100%

Item never received. Its been over a month still no shipping updates. Contacted them and they been very rude on mail. Don’t go for it guys. Its scam

My bag took some time to arrive-but I didn't know that the company wasn't UK based. I contacted the customer service and they kindly explained to me the progress. The bag arrived after 2 weeks and it was worth the wait! Very beautiful bag and great quality. I will buy again from them :)

The bag never arrived and when I checked the authenticity with my bank it was a reoccurring payment so I blocked any future payment. I gave it more than their shipping time. Customer service was unprofessional and rude. Fraudulant website in my opinion and bank gave me my money back and opened an investigation.

Omg omg got the most beautiful tote bag ysl one at nice material

Beautiful bag, so much better quality than I expected. Have already placed 2 more orders! Only down side is the wait but it was only 2 weeks, I'm just not very patient!

Absolutely wonderful items. The most comfortable shoes I have ever owned (lp summer loafers). Great bags too. All arrived fairly quickly and were gorgeous. Will purchase again.

Delighted with my bag! The quality is second to none, Thank you. Very well packaged too, I have placed another order today!

I ordered and have received my LV multi pouchette bag and I must say that the quality and packaging is above and beyond what I was expecting. The leather tabs are protected. All the accessories are complete.
I have read other reviews that weren’t that positive. However, I’m absolutely over the moon with this purchase.

Just received my Gucci Soho Disco Bag (Milky White)...excellent replica. The leather is of great quality and the shade is perfect. The postage is slow still waiting on another parcel. The gold zip & attachments don't feel authentic but for the price just to be expected. Definitely will order another in a different shade. Happy Customer⭐️⭐️⭐️⭐️

Pleasantly surprised that the bag arrived and was as shown. Good quality replica. I’m pleased and relieved!

Classic B&S on a Gucci Marmont shoulder bag in small!! Beware!! Was told the photos on the website are stock photos & bag is leather. The web photos looked of decent quality & pretty close to auth so for £64 I thought I'd take a punt. What a waste! Item took just over 2 weeks to arrive & when it did it was clearly not the same as apparent 'stock photos' - low tier rep at best, not leather (chemically smell- PU/PVC with poor grain & colour), wrong gold shade to hardware (GG too orange & strap rings too yellow), heart stitching on back in wrong place, chain strap links too loosely linked, inside pocket zip wrong colour, oh I could go on. For advertising as '1:1 mirror' I have seen better reps at a bazaar in tunisia! Did not acknowledge the B&S when emailed with photos & fobbed me off with some nonsense about "the bag is leather" & "lighting can affect the colour". If you are referring to the zip colour as mentioned I'd like to know what kind of light turns a black zipper to beige without affecting the rest of the bag! Just got sent their returns policy.. hmm you want me to pay for the delivery??!

Ordered multiple items from here. When the delivery arrived there was issues with messy stitching and It does not even smell like leather. I wrote to them about this and the fact that they have sent me a defective item.
They replied saying these are just ‘blemishes’ and they have banned me for future purchases because I have apparently ‘repeatedly disregarded the company policies’ are you serious? For sending an email regarding my concern and questioning why I am being charged to send back a faulty item that THEY sent, and told me not to order from them again! Rude.
The email also mentioned that they will also ignore my messages unless it is about the return. It’s not like I bought one item either. They split the shipments and take quite a while to arrive. I would say the attitude is disgusting and unhelpful. Avoid.
Other people who have complained have not been banned, but a brown person who complains is banned even though I was respectful. The only time I gave them a fitting reply was AFTER they were rude. There’s only so much somebody will accept.

Although it has taken 4 weeks i have just received my Fuschia pink Chanel bag,,,it is beyond Beautiful at a great price,,,Thankyou so much for your communication as well

Returned an item (signed for and tracked) to Dum Muny & heard nothing from them for ages, so reached out to them to ask about the turnaround times for returns.

Got sent this message ''Thank you for your message. We are in a transient period where we have stopped accepting PayPal orders, and unfortunately we cannot manually issue the refund. Could you please open a case on PayPal so we can issue a refund via the PayPal platform?''

If I had never contacted them, I never would have known about this.. I raised a case on Paypal, and PayPal approached them to get them to confirm they had received the item. Dum Muny never responded to Paypal despite me and Paypal both sending them the proof of them signing for the item. I chased Dum Muny twice, and they just kept sending the same generic response of ''we need you to manually raise a case''. Well I had, all they had to do was tell Paypal I had sent back the item!

Eventually, after Paypal chased them multiple times, and they did not respond, Paypal ruled in my favour and sent me my money. All in all this whole situation could have been avoided if Dum Muny simply confirmed to PayPal they had received the item.

I normally use well known companies eg asos etc but thought I'd take a gamble on a lessor known company. I will never use them again, wish I'd read previous reviews.

Thank you Dumymum I am so impressed with my Gucci marmont bag it’s beautiful identical to original I ordered it on the 26th August 2024 hoping it would arrive by 11th September 2024 in time for my holiday and it got to me on the 5th September came with dust bag but no box which isn’t a biggie it’s identical to my smaller marmont camera bag literally can’t tell the difference. I was hesitant at first ordering from you but for £66.00 took a punt and so so glad I did!

Customer service is a joke! Ordered a yellow bag but received pale/greyish looking thing and was told it's normal that things will have different shade due to lighting etc ridiculous, make sure you know things might turn up completly different to what you've ordered and that your money will go to waste, they've stopped replying to my messages when I requested a refund and wanted to send it back. Beware.