dundle.com Reviews 76,575

TrustScore 4 out of 5

3.8

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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers frequently highlight the ease of use and efficiency of the service, noting that purchasing gift cards is straightforward and quick. Many appreciate the immediate delivery of codes and the secure payment options available, making transactions smooth and reliable. People often mention the convenience of buying various cards from home, saving them time and effort. However, some customers have expressed dissatisfaction with the payment and verification processes, citing issues with cards being invalid or already used, and difficulties with document uploads. A few other people also felt that the verification process was overly demanding, with requests for specific documents that were not readily available, leading to delays and frustration.

What people talk about most

Payment

Users describe ambiguous interactions with payment. Many customers report issues such as codes not working,... See more

User experience

People report positive experiences with user experience, highlighting the ease of use and efficiency of the... See more

Product

Reviewers mention ambiguous feedback about product. Many customers report issues with gift cards and... See more

Service

Customers had positive experiences with service. Many reviewers praised the excellent service, describing it... See more

Website

Reviewers highlight ambiguous aspects of the website. Many customers praise the site for being easy to use,... See more

Based on these reviews

Rated 4 out of 5 stars

Everything went fine,aslong it's about Belgium. Wanted to make a gift,for France, and needed verification.. Fine ,even very good..but it took too long,to verify.. Two times in a row.. So I've... See more

Rated 3 out of 5 stars

I enjoy buying these cards online for my kids but there have been a quite a few times that I've purchased the $75 and $50 cards and they were invalid or already used! I've wasted so much money trying... See more

Company replied

Rated 3 out of 5 stars

It's my first time using this service & hopefully works fine

Company replied

Rated 5 out of 5 stars

after a few attempts I was easily able to navigate your payment process well I still don't know how I can get discounts on neosurf purchases though


Company details

  1. Ecommerce solution provider

About dundle.com

Written by the company

Your favorite Gift Cards, Game Keys, Top Up and other digital deals - Instantly delivered.

Looking for help?


About us

Since 2012, dundle has offered prepaid solutions for people all around the world. Because prepaid is the smarter way to pay for your subscription, game, gift, or phone credit. Our products are available for a diverse set of regions and currencies - all sent as digital codes via email. And all to give you a more playful, convenient, and safer online experience.


Payment Cards Game Credits Gift Cards Phone Credit More about us

All your codes at dundle

dundle keeps your digital life fun and simple!

  • No account Needed!
  • 60+ Secure Payment Methods
  • Official Reseller Ensuring Safe Codes
  • Multilingual Support
  • dundle Coins Rewards
Start shopping

Contact info

3.8

Great

TrustScore 4 out of 5

77K reviews

5-star
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1-star

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Rated 1 out of 5 stars

its been almost a year since Ive bought…

its been almost a year since Ive bought some giftcards worth £300, I payed through daopay (phone bill) and dundle restricted my account due to suspicious activity although I havent done anything suspicious. anyway I contacted them to get my refund and they asked for my documents, I said that it was weird but after going back and forth I gave in and sent them the documents they were asking for, and after that they emailed me saying that they no longer wanted to give me a refund… They told me that I should contact daopay and that I will get a refund through them (dundle gave me receipt codes to send to daopay). I then contacted daopay but they said that the total amount I was due to a refund was only £130 which wasnt right, they told me that they were going to contact dundle and see what was wrong, anyways they also asked for documents (even more than dundle) and after all that the last time they ever replied to me was on christmas day (24th december 2025) I try to call there support like for UK but they never answer even after calling for multiple weeks on and on. Dundle has not been helpful whatsoever and I have not got my refund yet. if dundle team sees this I am asking you please make this right and give me my refund as its right, my email is sxummon @ gmail.com .

15 April 2025
Unprompted review
dundle.com logo

Reply from dundle.com

Hello,

We would like to clarify that payments made via phone billing providers, such as DaoPay, are processed through the provider itself. As a result, any refunds related to these transactions must be handled directly by the payment provider. This is why you were advised to contact them and provided with the necessary details.

We also want to clarify that we do not offer support via phone. Our customer service is available exclusively via email, and it is not possible to reach our team by phone.

Additionally, it appears that your account has been excluded from using our services. Unfortunately, we are unable to reverse this decision. We recommend using an alternative platform for future purchases.

Kind regards,
dundle

Rated 1 out of 5 stars

wanted a game card it didn't work

wanted a game card it didn't work

15 April 2026
dundle.com logo

Reply from dundle.com

Hello,

We’re sorry to hear that your game card did not work, and we understand how disappointing that must be.

We would like to help you resolve this issue as quickly as possible. However, we were unable to find any contact from you regarding this matter. We kindly ask you to reach out to our support team so we can investigate the issue and assist you further.

You can contact us at support@dundle.com. Once we have your details, we will work with you to find a solution.

Kind regards,
dundle

Rated 1 out of 5 stars

awful

awful, no support sevice, sold me a used card, no respond no refund

2 April 2026
dundle.com logo

Reply from dundle.com

Hello,

We’re very sorry to hear about your experience, as this is not the service we aim to provide.

We take concerns like this very seriously and would like to clarify that all our products are delivered unused. We would appreciate the opportunity to look into this matter and assist you further.

Our support team is here to help, and we kindly ask you to check your email inbox (including your spam folder), as we may have already reached out to you. If not, please contact us so we can investigate and work towards a resolution together.

Kind regards,
dundle

Rated 2 out of 5 stars

I had a bad experience because I could…

I had a bad experience because I could not get a refund.

13 April 2026
dundle.com logo

Reply from dundle.com

Hello,

We’re sorry to hear that your experience did not meet your expectations.

As we are a reseller of these codes, it can be difficult for us to provide direct assistance, since we are not part of the company whose code you purchased.

We understand that this situation may be frustrating, and we appreciate your understanding of our position. We hope you are still able to use the code or resolve the issue directly with the provider.

Kind regards,
dundle

Rated 1 out of 5 stars

scam gift card

I bought a gift card on Sunday the 5th of April. by the time I got the card and send it to the recipient it was used when I got in touch with dundle I sent my receipt, the card number and everything that they asked for. when I got the card and try to upload it it said card error. nothing about being used. just called. error cannot upload. so after about 4 days they got in touch and asked me to send the receipt. I send the receipt the card number everything and told him I bought it online. I took them another 4 days to get in touch with me to tell me I was being scammed and they're not replacing the card and they're not giving me my money and I am being blocked from their side because I was scammed. what kind of company is that? if I was you, everybody boycott them. don't buy nothing from them they're only a third-party company. it took long to get through for them and it took long for them to review my case. do not go to their site, buy your stuff from Apple or go to Tesco or a store and buy it. that way you got no problem

5 April 2026
Unprompted review
dundle.com logo

Reply from dundle.com

Hello,

We’re sorry to hear that you have been affected by this situation. In some cases, third parties may impersonate well-known companies to appear trustworthy. We strongly recommend always verifying that you are in direct contact with the official company.

Unfortunately, once the purchased products have been shared with a third party, we are unable to issue a refund. We understand this is disappointing, but this policy helps ensure the security of all transactions.

We recommend reporting the account involved to the platform where the contact took place, as well as to your local authorities. We hope they will be able to investigate the case further. We will, of course, fully cooperate with any official investigation if required.

We hope this information is helpful.

Kind regards,
dundle

Rated 1 out of 5 stars

I brought a evoucher for $25 and went…

I brought a evoucher for $25 and went to use it and it's only $5 and no one seems to want to help or fix the issue.

12 April 2026
dundle.com logo

Reply from dundle.com

Hello,

We’re sorry to hear about your experience and understand how frustrating this must be. This is certainly not the experience we aim to provide.

We can confirm that our support team has already reached out to you, as we would like to help resolve this issue as quickly as possible. Please check your email inbox (and possibly your spam folder) for our message so we can assist you further and find a solution together.

Kind regards,
dundle

Rated 1 out of 5 stars

I have bought a couple weeks ago…

I have bought a couple weeks ago paysafecode 10 euro, but they didnt send my code.so i contact daopay service with whom i paid. I hope tjey can help me further. Dont buy anything from dundle, they are not accessible and ignore all your messages. Never again!!

3 April 2026
Unprompted review
dundle.com logo

Reply from dundle.com

Hello,

We are sorry that your experience with us was not satisfactory, due to an increase of customers, we are currently having trouble to keep up with the amount of inquiries. We ask for your patience as we try to resolve all incoming issues within 1-5 days.

It might be possible that your order was blocked for security reasons. We would like to investigate this matter and help you accordingly. If you follow the steps there should be no issue in receiving your voucher(s) as soon as possible.

However, we are only able to assist you when you share some information about your order(s) with us. Could you please respond to our request? We would like to have the e-mail address that you used for your order(s). Afterward, we will be able to investigate the issue. You can always speak to our customer care team as well.

You can reach us at support@dundle.com.

Kind regards,
Dundle

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