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Dunedin Cashmere Reviews 

6,240
•
TrustScore 4.5 out of 5

4.4

Clothing Shop
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Review summary

Created with AI, based on recent reviews

Looking at 66 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the quality of the products, often highlighting their softness, vibrant colors, and overall excellent craftsmanship. Many people are delighted with the prompt and efficient delivery service, noting that their orders arrived quickly and as expected. Reviewers also frequently mention the great prices, especially for the quality received, making purchases feel like good value. However, some customers also noted issues with product sizing, finding items to be much smaller than anticipated or advertised. A few other people also felt that product descriptions regarding material were inaccurate, leading to disappointment upon receiving items.

What people talk about most

Product

Customers consistently note positive experiences with product quality, often describing items as stylish,... See more

Quality

Reviewers highlight positive aspects of quality, consistently praising products as stylish, well-made, and... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many customers praising the quick and timely... See more

Price

Consumers find price to be a positive aspect, with many reviewers highlighting the excellent quality for a... See more

Order

Customers had positive experiences with order, highlighting the ease of the ordering process and the... See more

Reviews shaping this summary

Rated 4 out of 5 stars

My order was supplied promptly and I was pleased with the items which were as advertised. I rated this as 4 stars instead of 5 because there was no delivery note in the parcel and the website does... See more

Rated 4 out of 5 stars

Great quality product at a good price but using Parcelforce for delivery is a disaster.

Rated 5 out of 5 stars

Super soft lambswool, bright colour, this scarf makes me happy! Thank you Dunedin Cashmere! It arrived far faster than expected and I’m utterly delighted,

Company details

  1. #330 of 607 best companies in Clothing Shop

Information provided by various external sources

Dunedin Cashmere is a traditional Scottish clothes shop stocking cashmere clothing for men, women and kids. Buy online or by visiting our store in Edinburgh.

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

6k reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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4.4

All reviews

(6,240)

45 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 3 out of 5 stars

Strange colour.

The jumper I ordered was totally different in colour to the grey one I received. They explained it was because of the lighting. I’m afraid Grey is not Oyster under any light. I am a size Small and ordered Medium. This came up quite small. I have not returned it as it was on the sale and is not worth the postage costs I would incur.

24 April 2025
Unprompted review
Rated 4 out of 5 stars

Ordering and delivery were excellent…

Ordering and delivery were excellent but sadly the sizing of jumpers was lacking, I rang and asked which size I should order for my chest size of 44inches and was told xl but when they arrived they were far too small, return was easy and xxl arrived but these were far too long looking like a mini dress. Return and refund was easy.

3 April 2025
Rated 2 out of 5 stars

Lost order, no outreach

Order was lost, but I did not hear from the company until I reached out to ask for a status update (two weeks later). I am giving 2 stars rather than 1 as they replied quickly and provided a refund. However, if I hadn't reached out I don't think they would have taken action as in their system it was still listed as purchased (no shipping processing, etc.)

2 April 2025

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