DUOLAB Reviews 41

TrustScore 4.5 out of 5

4.5

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Rated 4 out of 5 stars

A great piece of kit for those that are looking for a spa like customised treatment at home. Ideal for those that want something easy to use, without all the faff of building their own skincare routin... See more

Rated 4 out of 5 stars

I love my Duolab and have noticed a big difference in my skin. The only reason why didn’t give 5 stars is because the pods are expensive

Rated 5 out of 5 stars

The best natural skincare for my combination skin. I couldn't find any face care answering properly my skin needs until I tried Duolab. My favorite capsules are the light cream, the energizing radianc... See more

Rated 5 out of 5 stars

I have a very sensitive skin and I usually don't tolerate any product on my face. This is not the case for DUOLAB as the capsules are completely preservative free. My all time favorite concentrate is... See more

Company details

  1. Beauty product supplier

Written by the company

DUOLAB, your at-home skincare lab. Personalised face care, freshly blended every day. Whether it's changeable weather, work schedule or hormones, you can now adapt your skincare to match your daily life. DUOLAB's revolutionary skincare system allows you tailor your own product formulation on a daily basis. Like your very own at-home lab, our tailored treatments deliver freshly blended active ingredients on demand and 100% free from preservatives.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

41 reviews

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Rated 5 out of 5 stars

I really like this system and it works…

I really like this system and it works well. So easy and convenient to get all I need when I need it. The products are very good. The only negative point is the Duolab machine being so big and noisy.
Thank you.

2 April 2022
Rated 5 out of 5 stars

I been using Duolab for 6 months now I…

I been using Duolab for 6 months now I can honestly say my skin never felt better.I received so many compliments on my make up and skin. I have never been brave enough to go out without make up but I have now due to my skin looking so radiance. My go to formula is Energising Radiance with Light Cream Moisturising Base this compliment my skin perfectly. I am a mature women and always looked after my skin. Duolab is on a different level I cannot recommend it enough could not be without it now.It’s great you can mix and match depending on your skin on the day.

23 December 2021
Unprompted review
Rated 4 out of 5 stars

Great customer service

Great customer service. There were issues with delivery - not Duolab’s fault - they responded quickly, rectified quickly and followed up to make sure I had everything I needed to get started with my kit. I had lots of follow up emails and the offer of an online chat or a chat over the phone but didn’t get round to doing this (think I will book though). Easy to amend and extend and add capsules via my subscription area which was good (and I’m not very technical). Just wish there were more offers on if you already have the device and want to get more capsules as I really love the way it feels on my skin! Device is easy to use and good instructions and I love the eco recycling they offer as we have a local store so I don’t need to post back and saves further carbon footprint. Just wish there was a click and collect option for the capsules as delivery is always an issue and I hate unnecessary deliveries when I could collect from the store when I go to the city

14 December 2021
Rated 5 out of 5 stars

Fabulous product.

I have worked in the beauty industry for over 30 years and I have tried some amazing products that are on the market, but never have I used a skincare quite like Duolab.
As soon as I tried it I couldn’t believe how fabulous my skin felt and looked, I have a very dry skin and absolutely love how it makes my skin feel.
Definitely worth trying!!!

12 November 2021
Unprompted review
Rated 5 out of 5 stars

Absolutely transformed my skin

Absolutely transformed my skin, I’ve only been using it for two weeks and I can already see a vast improvement in my skin texture, tone and brightness. The warm cream and serum feel incredibly soothing and luxurious on your skin.

6 June 2021
Unprompted review
Rated 5 out of 5 stars

Brilliant

The customer care rep is brilliant. She does an outstanding job, considering it is a one woman team!
Love my Duolab, easy to order and ask questions.
Products are really lovely and make a difference!
May seem expensive, but well worth it and works out cheaper in the long run.

28 April 2021
Rated 4 out of 5 stars

Simplified, Customised and Personalised

A great piece of kit for those that are looking for a spa like customised treatment at home. Ideal for those that want something easy to use, without all the faff of building their own skincare routine. Great for those who are time stretched. The unit is a little bulky so I scored it a 4 as it isn't something you could take with you when travelling but it's perfect for using at home.

18 January 2021
Rated 5 out of 5 stars

New Customer

Hi im new to duolab I was talking to my slimming world consultant Victoria Louise Barnes about the fact I have very oily skin,having to wipe my face all night an day the oil burns my eyes,so she mentioned this product,I was sceptical but I must say its working for me,my skin doesn't feel thick with oil thats the best way to explain it.Victoria is now my mentor iv seen a difference in nearly a month,shop products didn't work for me.

8 December 2020

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