Duraboundltd Reviews 7

I told the Durabound salesman, Jonathon that I was in danger of losing the job after they made errors on the initial delivery ,and subsequent attemts to rectify their errors. I was assured that one of the directors (Leyton) would contact me to see if any compromise could be reached. Lo and behold, unsurprisingly as of 12.30 today no contact was made by them. Once I requested they collect the goods, the "salesman" kept blaming the carriers. Conveniently overlooking the fact that the carriers are working on behalf of Durabound, and THEY SHIPPED THE WRONG SIZE AGGREGATE IN THE FIRST PLACE. Blame everybody, accept no blame or fault for your own failings. I will keep you all posted on how long thay take to collect the goods, and how promptly they issue a refund.

I really enjoyed your service as it was a delight to work with you and the job was quite a long driveway yet you did a great job and it clearly seems this company knows what they need to do to do the best job they can I am very pleased with this job so well done and thank you.

This is a bit of a strange review because I can't comment on their service - I didn't get that far!
Very rarely agree to anything on the doorstep but looking at a resin drive was something we had started looking at. Appt made with the salesman who informed me that the office would phone to confirm date/time.
The office did phone within about 15 minutes, confirmed time etc and that as well as myself that my husband would be there! When I advised that he wouldn't be there and that he didn't need to be, they cancelled the appointment!! I'm not sure which century the rule book was written but apparently its company policy. So just a note to the managers, catch up with equality, us ladies are quite able to make decisions. If I had needed my husband there then I would have arranged a different time. Potentially a lost sale there!

I did not want to leave a negative review but I hit a brickwall with thsi company trying to gert my good ordered on Feb 17th delivered and had enough of them being completey and uterly useless. I had to contact my bank and claim the money back under S75. Avoind and use a reputable business to order your goods.

Fantastic build quality. Our drive has been down around 6 months now and we are more than happy with the result. Our house looks so much better with our new driveway and paths.

Delighted with the work on replacing our old driveway to give us a true WOW factor. They did exactly what they said they would in the timeframe agreed. The finished results are simply amazing, already had the neighbours commenting and talking about getting them to do theirs! Excellent dot com