Duroobalkaaba Reviews 2

TrustScore 4 out of 5

3.8

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Company details

  1. Travel agent
  2. Travel deals

Written by the company

Being in the industry for a considerable period, we at 𝐃𝐮𝐫𝐨𝐨𝐛 𝐀𝐥-𝐊𝐚𝐚𝐛𝐚 (ex Kaaba Tours) are well aware of the market competition and the fact that Umrah Packages cannot only be sold based on low prices. You do not only require the best price for your Umrah Package but quality of service, prompt response & value for your money which eventually concludes to a satisfactory experience and that is what 𝐃𝐮𝐫𝐨𝐨𝐛 𝐀𝐥-𝐊𝐚𝐚𝐛𝐚 (ex Kaaba Tours) promises. Sixty percent of our customers are either repeat and returning customers or those who have been referred by our previous customers. This is what we at 𝐃𝐮𝐫𝐨𝐨𝐛 𝐀𝐥-𝐊𝐚𝐚𝐛𝐚 (ex Kaaba Tours) consider our success and achievement. 𝐓𝐡𝐞 𝐨𝐧𝐥𝐲 𝐬𝐞𝐜𝐫𝐞𝐭 𝐭𝐨 𝐭𝐡𝐢𝐬 𝐢𝐬 𝐝𝐞𝐥𝐢𝐯𝐞𝐫𝐢𝐧𝐠 𝐚𝐬 𝐩𝐫𝐨𝐦𝐢𝐬𝐞𝐝 𝐎𝐔𝐑 𝐒𝐄𝐑𝐕𝐈𝐂𝐄𝐒 𝐔𝐦𝐫𝐚𝐡 𝐏𝐚𝐜𝐤𝐚𝐠𝐞𝐬 We specialize in tailoring Umrah Packages specific to the needs of our customers wanting to travel for the sacred purpose of Umrah. We provide visas, flights, accommodation and ground transport to our customers in our packages and make sure they do not face any discomfort during the trip. 𝐃𝐞𝐬𝐭𝐢𝐧𝐚𝐭𝐢𝐨𝐧 𝐇𝐨𝐥𝐢𝐝𝐚𝐲𝐬 Point your finger on the map and we will make all the arrangements for you. May it be a honeymoon package or you are wanting to go for vacations, let us know and we will make all your travel arrangements for you. 𝐅𝐥𝐢𝐠𝐡𝐭𝐬 We are an ATOL & IATA registered organization enabling us to provide out customers not just complete holiday packages but individual flights as well to any destination around the globe. 𝐖𝐡𝐚𝐭 𝐞𝐥𝐞𝐯𝐚𝐭𝐞𝐬 𝐮𝐬 𝐟𝐫𝐨𝐦 𝐨𝐮𝐫 𝐜𝐨𝐦𝐩𝐞𝐭𝐢𝐭𝐨𝐫𝐬? 𝐃𝐞𝐝𝐢𝐜𝐚𝐭𝐞𝐝 𝐂𝐨𝐧𝐬𝐮𝐥𝐭𝐚𝐧𝐭 Once one of our consultants interacts with you, from that moment on wards until your safe return back home, he/she will be dedicated to you and will be in constant touch updating you about any changes or vital information required for your trip. You will be constantly assisted by our consultant and will never have to come across any delays regarding your inquiries. 𝐁𝐞𝐬𝐩𝐨𝐤𝐞 𝐏𝐚𝐜𝐤𝐚𝐠𝐞𝐬 Our staff is trained and instructed to take into consideration all the requirements of our customers. We cater all the requirements & needs of our customers, from age to gender to physically challenged. Irrespective of how peculiar your requirements are we will make sure they are provided to you as demanded. 𝐂𝐨𝐧𝐬𝐭𝐚𝐧𝐭 𝐂𝐨𝐧𝐭𝐚𝐜𝐭 Unlike most travel agencies who are in contact with their customers only during work hours, our consultants are always in touch with our customers. We will be at your service 24/7. May it be before your departure or after your arrival at your destination our consultants will be communicating with you all the way. Any time during your trip if you come across any issue that requires our assistance you will not find us off the grid. 𝐏𝐫𝐨𝐝𝐮𝐜𝐭 𝐊𝐧𝐨𝐰𝐥𝐞𝐝𝐠𝐞 & 𝐔𝐩-𝐭𝐨-𝐝𝐚𝐭𝐞 We have employees working in the industry for over 20 years. They are well connected and have established a good information network across UK and Saudi Arabia hence allowing us to stay up-to-date on any policy change. In addition to that years of experience in the industry has enabled us to perfect our product knowledge. We know what we sell and we do not make false commitments or promises to our customers. Our staff is well learned about each service we provide, we know what airlines are best for our customers and why all the while we know which hotel at your destination is actually worth your stay. We constantly seek feedback from our customers returning from different destinations and that allows us to gather a large amount of information to improve our services for the next ones.


Contact info

3.8

Great

TrustScore 4 out of 5

2 reviews

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Rated 5 out of 5 stars

Exceptional Umrah Experience

Asalaamualaikum,

We recently returned from our first Umrah trip and I can't thank Duroob Al Kaaba enough, especially Arsh for making it such a smooth and spiritually uplifting journey.

From the very beginning Arsh was incredibly supportive and took the time to understand our needs, especially since we were travelling with young children. He offered us a well-balanced package with 5-star hotels close to both Masjid al-Haram and Masjid an-Nabawi, which made everything so convenient. We stayed at the Hilton Convention in Makkah and Anwar Almadinah in Madinah both were excellent choices with comfortable rooms and great service.

He went above and beyond to assist us at every stage staying in contact, answering queries promptly, and ensuring we had all the necessary documents and details ahead of time. Even while we were in Saudi Arabia, support was just a message away, which gave us great peace of mind.

The transportation arrangements were reliable and well coordinated, from airport pickups to ziyarah tours and the transfer from Makkah to Madinah. Everything was punctual and stress free.

We also appreciated how flexible and transparent Arsh was in adjusting the package to suit our preferences, including adding extra family members and helping us navigate flight options. His calm and honest approach made the whole experience feel easy and trustworthy.

Overall, Duroob Al Kaaba, with the help of brother Arsh, made our Umrah journey one to remember. I wholeheartedly recommend them to anyone looking for a professional, caring, and faith-oriented travel agency for Umrah

May Allah reward the entire team for their efforts. In shaa Allah, we’ll definitely be booking with them again!

10 April 2025
Rated 5 out of 5 stars

Exceptional Service – Truly Deserves More Than 5 Stars!

I had the privilege of performing Umrah in March with Druoob Alkaaba, and the experience was nothing short of exceptional. I don’t usually write reviews and didn’t even have a Trustpilot account before—but the service I received was so impressive, I created one just to share my gratitude.

A special thank you to Arsh, who personally handled my entire package from start to finish. His dedication, professionalism, and meticulous attention to detail were beyond anything I expected. He stayed in touch 24/7, always available no matter the time of day, and made sure every aspect of the journey was smooth and stress-free.

What really stood out was how thoughtfully Arsh planned the trip. He took into account the ages and needs of all passengers, any special concerns, and made hotel suggestions that were perfectly suited to us—all while respecting our budget and personal constraints. The accommodations were comfortable, clean, and ideally located close to the Haramain in both Makkah and Madinah.

The transport, communication, and overall group support were seamless. It truly felt like we were traveling with a family rather than just a company.

May Allah reward Arsh and the entire Druoob Al Kaaba team for making this Umrah such a spiritually enriching and well-supported experience. I highly recommend them to anyone seeking a personalized, trustworthy, and genuinely caring travel agency. In shaa Allah, I will definitely be traveling with them again.

Jazakum Allahu khayran!

2 March 2025

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