Horrible bosses i was off sick with heartfailure they sacked me when I got back through no fault of mine the owners are evil people
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Ordered a 2 rib of beef to feed 6. Upon arrival it was a very small 2 rib, not enough. It would have been more transparent to order by and price by weight. I queried the price paid considering this an... See more
I read through their restaurant menu in Mayfair to to see the produce and how and where it's sourced.Having a butchers next door to the restaurant/bar showed their provenance.As well as that, I was ab... See more
Company replied
Unfortunately DHL let the company down big time as the first parcel never arrived causing great inconvenience when I had to make an alternative meal. They kindly sent a second beef wellington which ar... See more
Company replied
Company details
Written by the company
We are a community farm shop celebrating the best Somerset has to offer. Durslade Farm is the inspiration behind the farm shop – sharing all that is a fresh and seasonal with the local community, and direct to you, nationwide. On the farm we rear award-winning beef and lamb for the farm shop and we also have the walled garden where we grow a selection of herbs, fruit and vegetables. All of our meat is expertly prepared by our Head Butcher Giles and his team. In addition we have an orchard for cider, a vineyard and bee hives for our own honey and a large selection of wild, foraged foods including wild garlic, crab apples, blackberries – which make up our foraged range. Our commitment to sustainability and ethos in working with like-minded suppliers is what connects us to the different producers we work with – from free range farms where animal welfare and best practice is the highest priority, to companies that use materials that are biodegradable or made from recycled materials. We promote and share local talent, supporting small projects with big futures and work with established ones to create special products that you can only find here.
Contact info
Farm Shop Somerset, Durslade Farm, Dropping Lane, Bruton, BA10 0NL, Somerset, United Kingdom
- 01749 717 130
- customerservice@dursladefarmshop.com
- dursladefarmshop.co.uk
3.5
Average
250 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 71% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Food of substance and provenance.
I read through their restaurant menu in Mayfair to to see the produce and how and where it's sourced.Having a butchers next door to the restaurant/bar showed their provenance.As well as that, I was able to view the farm in Somerset and select the online shop and select various products.I chose wagyu burgers, spatchcock chicken,fillet steaks and various other products.
25 April 2024
Reply from Farm Shop
Hiya,
Thank you for taking the time to leave us a review. We're so pleased to hear you enjoyed your online order, and our commitment to celebrating local and sustainable produce.
We do hope to see you again soon,
The team at Farm Shop
The food as always excellent
The food as always excellent. Giving a 4 due to delivery failure. However you felt with my issue really well.
19 April 2024
Reply from Farm Shop
Hiya,
Thanks for taking the time to leave us a review, and again we are so sorry for the delays you experienced with our courier partner.
Warm wishes,
The team at Farm Shop
Butchers meat every time over supermarket meat
Recommend by a friend to try butchers meat over supermarket due to better quality discovered Farm shop on google. The quality of the meat is soooo superior to your well known supermarket meat tue difference in taste and doesn’t shrink when its cooked great selection in meat pretty much the same price as supermarket prices and super quick delivery Farm shop will be my meat supermarket going forward & the customer service is 5 ⭐️
16 April 2024
Reply from Farm Shop
Hi there,
Thank you for taking the time to leave us a review, and such a kind one too! We're so pleased to hear you enjoyed our butchers' meat.
We hope to see you again soon,
The team at Farm Shop
Great shop!
2 April 2024
Unprompted review
A good find.
A very efficient service. Products were well packed and arrived in good condition.
As a first order we tried a variety of produce. All were good quality and tasty.
We will use this farm shop again.
9 April 2024
Fantastic curd and chocolates
The goodies were well packaged, arrived promptly and most importantly, were absolutely delicious
8 April 2024
Excellent customer service
27 March 2024
Two legs of lamb arrived on time and…
Two legs of lamb arrived on time and thoroughly enjoyed by the dozen of us on Easter Sunday. I was impressed with the quality of the meat and the competitive price. I will definitely be buying from you again.
27 March 2024
As good as it looks
I ordered a Simnel Cake for Easter. It arrived in good time and was attractive in appearance, with a good texture and richly fruited. The marzipan decoration was nnicely an simply executed. The taste was lovely: the cake was not too sweet and overall an excellent purchase. Delivery as expected
27 March 2024
Great quality tasty food
Great quality and tasty food, packaged brilliantly and delivered on time, can’t ask for more than that.
27 March 2024
Lovely cake and excellent service
Delivery as expected on agreed date. Cake was lovely and much appreciated by the recipients.
26 March 2024
Lamb was excellent very lean
27 March 2024
Your ordering system is easy to use
Your ordering system is easy to use - 5 stars for that. Your packaging system is superb - 5 stars for that. But the Merguez were disappointing. The meat was right but the sausages just weren't like the ones we were used to in France. I'm sorry about that but I have to be honest with you. Maybe the meat wasn't packed tightly enough, certainly more spice would be good. However I wish you well in your business.
27 March 2024
Reply from Farm Shop
Hello,
Thank you for taking the time to leave us a review. We appreciate your feedback, this has been passed on to our butchery team for review.
Thank you,
The team at Farm Shop
Great food!!
Everything I received, lamb, chicken and cheese was amazing!!!
Quick delivery and great customer service.
27 March 2024
Reply from Farm Shop
Hiya,
Thank you for leaving us a review, we're so glad you enjoyed your order!
Hope to see you again soon,
Farm Shop
Great and really tastey
27 March 2024
The product living up to my…
The product living up to my expectations and the prompt delivery.
26 March 2024
Excellent quality meat
Excellent quality meat, extremely well packed and delivered as I requested, can't fault the food or the service 5*
27 March 2024
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