Ordered impact wrench, dispatched nearly straightaway & had it next day. Great service highly recommend. Great tool & plenty of power & at reasonable price.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Easy to deal with, good value and good customer service. The only thing that let them down was the delivery company they used. Eventually got my delivery today 12 days after it was shipped. Michael in... See more
Really impressed with fast delivery. Had an issue with one of the batteries for my strimmer. I sent an email and someone responded in less than 24hrs. They scheduled a collection for the next day for... See more
Easy ordering and prompt delivery. Product (hose on a free-standing reel) arrived on time and was exactly what was ordered. Good quality and robust so happy to pay the asking price. Delivery perso... See more
Company details
- Tool shop
- Air Compressor Supplier
- Construction Machinery and Equipment
- Drilling equipment supplier
- Fastener supplier
- Welding Supply Shop
Written by the company
Welcome to DW Toolshop, established in 1977 and grown to be one of the UK and Irelands largest independent tool and equipment retailer. FREE delivery available. Great savings on top brands of Power Tools, Hand Tools, Garden Machinery and Workwear.
Contact info
160 Moira Road, BT294LR, Crumlin, United Kingdom
- customerservice@dwtoolshop.com
- dwtoolshop.com
It was delivered and intact and what I…
It was delivered and intact and what I ordered thanks
very happy with the order delivery was…
very happy with the order delivery was on time and was a reasonably priced
Great service all round
Great service all round. Very good variety of work clothing and boots.
You took almost 10 weeks to deliver my…
You took almost 10 weeks to deliver my order.
Excelent professional transaction
Excelent professional transaction, quality product, fast delivery, thank you
First class service
Product arrived well packaged the day after I placed my order. It was as described and good quality
Great service
All.items delivered in perfect
Condition and on time, will buy from them again.
The product was as advertised
The product was as advertised. It met my requirements and was delivered on time.
Very happy and very fast delivery
Will use this company again
Very pleased with the garden tool I ordered. It was a good price, very good quality and delivered promptly.
Excellent customer service!
Poor service
Poor service, emailed a number of times but no reply!
Not very customer focused
Wouldn’t use them again

Reply from DW Toolshop
Bought my tools and a good price and…
Bought my tools and a good price and delivery was very quick
Excellent product amd quick delivery
First time buying from dw
First time buying from dw. Item was good value compared to others I looked at. Arrived within a couple of days. Item perfect for my needs. No issues so far.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.






