DWV Smart Repair Solutions (official) Reviews 

31,353
•
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 2,920 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently state that the technicians are exceptionally polite, friendly, and always arrive right on time to carry out vehicle repairs smoothly. Consumers appreciate the excellent service quality, noting that damaged alloy wheels and stubborn paint chips are fixed to a remarkably high standard. Some reviewers were not happy with the communication and organization surrounding their scheduled appointments, experiencing unexpected delays or unhelpful interactions. Conversely, a small portion of people felt that certain fixes did not meet their expectations, describing disappointing outcomes and poor results with specific paintwork areas.

What people talk about most

Service

Users describe positive interactions with service, highlighting punctual arrivals, professional technicians,... See more

Quality

People report positive experiences with quality, highlighting superb finished work, excellent alloy wheel... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting timely communication, polite... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Quick Efficient service, pleasant operative. Came at agreed time. No hassle for us whilst he carried out the repair to a stone chip. Whilst you can still see where chip has been repaired on bonnet edg... See more

Rated 5 out of 5 stars

Great experience with DWV who were booked to do a couple dents and some alloy repairs through our car care plan. Craig done a fantastic job on the repairs. 2 of the alloys needed to be re-booked... See more

Rated 5 out of 5 stars

James and Rob were on time, great communication and took care in what they did. James worked on a few different scratches and took great care and attention to what he did and it’s been an amazing tran... See more

Rated 5 out of 5 stars

Dave was a delight. Communicated really well a week before his arrival, was able to organise a second repair for me to happen on the same day as I was struggling to make contact with the original insu... See more


Company details

  1. Vehicle Repair
  2. also in
  3. Car service
  4. Vehicle Dent Removal Service
  5. Vehicle repair shop

Written by the company

The official Trustpilot account for DWV Smart Repair Solutions. DWV is one of the leading Mobile Vehicle SMART Repair providers in the UK, offering specialist paintless dent removals, paint damage repairs and alloy wheel refurbishments.


Contact info

4.8

Excellent

TrustScore 5 out of 5

31k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(31,353)

2,866 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great experience.

The technician Dave was very professional and made a brilliant job of removing the scuff marks on my alloy wheel. The total experience with Dent Wizard was good. I would definitely recommend them.

6 October 2026
Rated 1 out of 5 stars

Could not sort my paint work now…not helpful

Could not sort my paint work now offering
£150 to take it to garage this is ridiculous
Not my fault your company couldn’t sort it out
What a waste of money with this company
TERRIBLE

30 September 2026
DWV Smart Repair Solutions (official) logo

Reply from DWV Smart Repair Solutions (official)

Good Morning, thank you for your feedback. Im very sorry the repair was unable to go ahead. We are the 3rd party repairers and can only carry our repairs within the parameters set down by your policy. Unfortunately this repair was outside this . Apologies again. Kind regards

Rated 5 out of 5 stars

Excellent job

Excellent job. James arrived exactly on time , was very polite & helpful.
Repaired the damage to our car quickly & very professionally. Thank you.

6 October 2026
Unprompted review
Rated 5 out of 5 stars

Thanks

A quick and efficient repair, a very pleasant and helpful service agent.

6 October 2026
Rated 5 out of 5 stars

Excellent

Very good experience, we were kept informed when the technician would be turning up. He was both friendly and professional. He took his time to make sure thats repair was good.

6 October 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look