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Rated 1 out of 5 stars

Ordered 2 dresses for my son’s wedding. Received poor quality material and sequins were printed on polyester. Nothing like pictured. Asked for a return label and received a reply to keep the dress and... See more

Rated 4 out of 5 stars

Bought the oversized green jumper - its always difficult when you order something on the Internet of what it will be like when it arrives.. but thus was really lovely- tge colour was deep and fresh l... See more

Rated 4 out of 5 stars

I love the tunic although I would’ve preferred it to be coloured on the inside instead of white but that’s my only (tiny) complaint. It’s so comfortable and flattering and beautiful vibrant colours.... See more

Rated 3 out of 5 stars

The dress was good in the end, however when it arrived it was a slightly different colour to what we expected. The shipping was also hard to track, leaving us unsure if it would arrive in time for the... See more

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3.4

Average

TrustScore 3.5 out of 5

72 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

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Rated 4 out of 5 stars

This dress took a little longer than I…

This dress took a little longer than I had hoped to arrive so I wasn't able to wear it for a wedding.
It looks lovely. It is slightly tight around the bust but I will take it to be altered but it was difficult to know sizing on the website

21 July 2024
Unprompted review
Rated 5 out of 5 stars

Good experience

Product was exactly as advertised and the price was right. My dress fits perfectly and I am very happy with it. Thank you.

21 June 2024
Unprompted review
Rated 5 out of 5 stars

Top class

I ordered the wrong size in a dress I loved, the dress was gorgeous & well made so I emailed customer service to organise a replacement & their customer service was top class, no delays & quick answers to questions, will definitely use this site again other online sellers could take a leaf out of their books

27 June 2024
Unprompted review
Rated 1 out of 5 stars

I ordered a sweater that did not look…

I ordered a sweater that did not look like the picture.
too large, poor quality.
wanted t o return it and was offered $8.00 - the sweater was more than $60.00. No return policy listed anywhere.
I am disputing the charges and i will return the sweater to the address on the label. Never again will I order from them.

14 June 2024
Unprompted review
Rated 1 out of 5 stars

Very poor quality goods (dress) far too large…

Very poor quality goods (dress) far too large, shoddy. No indication in package of where it came from or how to return it! No email confirmation either, indicating a deliberate attempt to make difficult to manage returns!
Even delivered to the wrong house - but that would be the courier...

21 May 2024
Unprompted review
Rated 1 out of 5 stars

Fraudulent, scammers, thieves!

Absolutely awful company. Returns policy states free returns for quality problems (and have been quoted this several times by email) I have told them several times the items are damaged which is as a quality problem. And I now have eventually after days of back and forth, had the response that it is too expensive for them to ship back so will only offer less than half the order as a refund and never intend on accepting returns which is against their returns policy! fraudulent scammers please do not waste your moneys this company needs shutting down. I will keep fighting them because I refuse to let them steal my money.

10 May 2024
Unprompted review
Rated 1 out of 5 stars

Don't waste your money

Ordered a dress which when delivered wasn't as described and was very poor quality. I contacted them and was offered 12USD refund not the 54USD it cost. Do not waste your money. I have had to raise a dispute with PayPal to try and get my money back

4 May 2024
Unprompted review
Rated 3 out of 5 stars

The dress was good in the end

The dress was good in the end, however when it arrived it was a slightly different colour to what we expected. The shipping was also hard to track, leaving us unsure if it would arrive in time for the occasion

28 April 2024
Unprompted review
Rated 3 out of 5 stars

Took a long time to ship

Product was fairly good quality, though I found sizing small. I placed my order Nov 17th, order did not ship until Dec 16th due to an inventory problem. I had to cancel the item before they would ship the remainder.

3 January 2024
Unprompted review
Rated 1 out of 5 stars

Please Read This Before You Buy!!

Please DO NOT order ANYTHING from this company!
The other negative reviews are all spot on and is exactly what happened to me. The item will arrive and it will either be damaged or not resemble the picture on the advert. You will request a refund and after numerous emails they will confirm a refund, but only if you ship - at your expense - overseas. Therefore your refund won't cover the cost of the postage to ship the item back!
You will, however, be offered a partial refund and advised to keep the item which wouldn't be a problem if the item wasn't damaged.
Company is one big con, don't waste your money or time and it's such a shame because if they spent as much effort in making a quality product as they do in shafting their customers they might find they get more business!
If I could have given zero stars I would.

28 October 2023
Unprompted review

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