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Review summary
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Good delivery speed with plenty of communication about shipping. Received the product in excellent shape. As for the performance expected and advertised, I will not be getting rid of my electric pr... See more
The product was delivered satisfactorily in a reasonable time. The jet washer is a disappointment, it is not much better than my watering lance which cost considerably less and not as good as my compr... See more
Company replied
Need Everything necessary to attach the power sprayer. I don't have an adapter that attaches the hose to the sprayer. That should be included since hoses always have a male fitting on the end. N... See more
Company details
Written by the company
Ecom7 is the reference platform where to get the maximum results for online sales
Contact info
United States
- e-com7.com
3.0
Average
3K reviews
Replied to 92% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
This is junk
This is junk. I will be sending back. Does not fit hose.
I have been asking for a return address to no avail. They are ignoring me and I am stuck with a piece on f plastic junk I paid $80.00
I finally filed a claim with paypal. I HAD to send back this piece of junk to Hong Kong which cost me $31.00. I mailed it back just for the principle of ripping me off for 80.00. This same piece of plastic was sent to my son for free from TEMU..another piece of junk but at least it was free.
I would give a -10 review if it were available
10 April 2026
Unprompted review
Reply from Ecom7 Limited
Dear Arleen,
Thank you so much for your review.
We're sorry the product didn't meet your expectations.
One of our agents is contacting you to offer a solution that works for you, as customer satisfaction is always our top priority.
Have a great day!
Customer Care Team
Good email updates but poor tracking app
I was kept updated and appreciated the regular information giving me confidence, however tracking the item proved difficult as the app just said item not found everytime I put the tracking number in which was frustrating but fortunately the e mails kept me updated on the parcels location and it arrived earlier than expected so overall happy Thanks.
13 April 2026
Unprompted review
Reply from Ecom7 Limited
Dear Customer,
Thank you for your feedback on our service! We strive to provide the best possible experience, and it's great to know we're succeeding.
Customer Care Team
good delivery time in just about a…
good delivery time in just about a week.excellent heater.it produces just as much if not more heat at 500watts than my present heater does at at 1000watts .and just as much if not more at the 1200watt setting than my present heater does at 2000 watts highly recommend.no sense of plastic toxins coming from it either ..perfect if you are sensitive to chemical odours...well pleased excellent item ..
13 April 2026
Unprompted review
Reply from Ecom7 Limited
Dear John,
Wow, thank you so much for your enthusiastic review! We're thrilled to know that our products have impressed you.
We're here to help with anything you need.
Customer Care Team
Total Crap - Beware - Total Scam
My water hose pressure gun is frankly a pathetic item that bears no resemblance to the promotional video able to blast away grime/dirt more effectively than a bespoke pressure washer.
It is total crap - utterly useless and a complete waste of money.
What shameless individuals would stoop so low as to promote and market something so woefully unfit for its stated purpose!
Incidentally, it doesn't merit the one star but some rating is needed.
I am now told that an agent of the vendor will be in touch to address the issues - negligible to no hope of that given the entirely misleading product description.
The CMA should shut down such fraudulent promotions.
13 April 2026
Unprompted review
Reply from Ecom7 Limited
Dear Andrew,
Thank you very much for your review.
We are sorry that the product did not meet your expectations.
One of our agents is contacting you to offer a satisfactory solution, as customer satisfaction is always our top priority.
Have a great day!
Customer Care Team
Item was well packaged
Item was well packaged and delivered by postman
13 April 2026
Unprompted review
Reply from Ecom7 Limited
Dear George,
Thank you so much for your review and rating.
We're glad to hear you were happy with our service and we hope everything goes well for you :)
Customer Care Team
the product does not do what it claims
the product does not do what it claims, in no way does it perform the jobs done by a pressure washer.
13 April 2026
Unprompted review
Reply from Ecom7 Limited
Dear Bertie,
Thank you so much for your review.
We're sorry the product didn't meet your expectations.
One of our agents is contacting you to offer a solution that works for you, as customer satisfaction is always our top priority.
Have a great day!
Customer Care Team
Despite numerous e mails no one…
Despite numerous e mails no one responded to my request for being able to track my package as the link stated that my order number was not recognised,very frustrating
2 April 2026
Unprompted review
Reply from Ecom7 Limited
Dear Neil,
Thank you for your review :)
We are sorry to hear about your issue, but after reviewing your email, we have responded.
However, our customers are kept informed of their order status at all times, from the moment of purchase until delivery, and receive an email every time their order tracking status changes.
Nevertheless, we are always looking for ways to improve, so we will take your feedback into account for future reference.
We hope everything goes well!
Customer Care Team
Product was not what is advertised
Product was not what is advertised. I would go as far as to say it is fraud
27 March 2026
Unprompted review
Reply from Ecom7 Limited
Dear Elizabeth,
Thank you so much for your review.
We're sorry the product didn't meet your expectations.
One of our agents is contacting you to offer a solution that works for you, as customer satisfaction is always our top priority.
Have a great day!
Customer Care Team
Over-priced but useful
Over-priced but attachment did make cleaning my car very easy. Arrived earlier than expected.
I am having difficulty changing back from continuous flow.
3 April 2026
Unprompted review
Reply from Ecom7 Limited
Dear Marian,
Thank you so much for your review and rating :)
If you have any questions, please contact our customer service department so they can assist you.
Have a wonderful day!
Customer Care Team
I have sent numerous emails to there…
I have sent numerous emails to there customer service dept with no reply.
Having sent a review on Trust Pilot with a reply from someone called Paul D accepting to I did have an item sent to me but reply to my emails.
I cancelled the order but they still sent it which I have returned to an address in Feltham and awaiting my refund.
I get emails from Rcom7 stating that they have no record of my order yet I received an email from customer service Paul D stating my order number
9 April 2026
Unprompted review
Reply from Ecom7 Limited
Dear Geoff,
Thank you for your feedback.
Based on the information you provided in your review, we found no record of any order placed or any contact you made with us.
Please reply to our private message requesting your order details so we can assist you as quickly as possible. Please also reply to the private message you received from Trustpilot so we can provide an immediate solution to your inquiry.
Sincerely,
Customer Care Team
John conroy
John conroy
Please do not be conned into buying this product
my own garden hose has more pressure and this is with good water pressure
10 April 2026
Unprompted review
Reply from Ecom7 Limited
Dear John,
Thank you for your feedback.
Based on the information you provided in your review, we found no record of any order placed or any contact you made with us.
Please reply to our private message requesting your order details so we can assist you as quickly as possible. Please also reply to the private message you received from Trustpilot so we can provide an immediate solution to your inquiry.
Sincerely,
Customer Care Team
received an item I didn’t order
received an item I didn’t order, contacted the company to cancel. It got no response whatsoever. Terrible customer service they don’t even contact you back. Marketing was way too much in your face continued marketing after I went to paypal to pay items got added to my order without my consent.
6 April 2026
Unprompted review
Reply from Ecom7 Limited
Dear Nick,
Thank you for your review.
Please note that we do not place orders. You are responsible for filling in all your personal and payment information and accepting it. We would never make a purchase on behalf of someone without their authorization, as this is illegal.
Regarding our lack of response, after locating your order, we see that you have not contacted us at any point.
One of our agents will contact you to discuss what happened and to assist you in any way we can. :)
Customer Care Team
Received
Received so called pressure washer this morning I am extremely disappointed with product as my garden hose delivers the same pressure. I feel I was sold a pup. Can’t wait to return it!I have emailed supplier for procedure required to get full refund and I am waiting for reply!!
10 April 2026
Unprompted review
Reply from Ecom7 Limited
Dear Terence,
Thank you for your feedback.
Based on the information you provided in your review, we found no record of any order placed or any contact you made with us.
Please reply to our private message requesting your order details so we can assist you as quickly as possible. Please also reply to the private message you received from Trustpilot so we can provide an immediate solution to your inquiry.
Sincerely,
Customer Care Team
Dreadful, not fit for purpose, doesn’t come close to a power washer
Dreadful, dreadful, dreadful
10 April 2026
Unprompted review
Reply from Ecom7 Limited
Dear Tom,
Thank you so much for your review.
We're sorry the product didn't meet your expectations.
One of our agents is contacting you to offer a solution that works for you, as customer satisfaction is always our top priority.
Have a great day!
Customer Care Team
No problem with the delivery or…
No problem with the delivery or packaging, other than a day’s delay - almost normal in NI.
10 April 2026
Unprompted review
Reply from Ecom7 Limited
Dear Customer,
Thank you for your review! We appreciate your feedback.
We're glad to hear you enjoyed our products and we look forward to exceeding your expectations in the future.
Customer Care Team
Deleivery was great.
Deleivery was great.
Product not what was expected. I have one from Temu that is better, just as powerful ,no better
9 April 2026
Unprompted review
Reply from Ecom7 Limited
Dear John,
Thank you so much for your review.
We're sorry the product didn't meet your expectations.
One of our agents is contacting you to offer a solution that works for you, as customer satisfaction is always our top priority.
Have a great day!
Customer Care Team
It has nothing to do with high pressure!
It has nothing to do with high pressure.
According to the product instruction, it is just thought for car washing, car brushing, garden watering/garden flower watering, glas washing.
I regret that I bought it this cheap product for a high price of CHF 73.—
I feel cheated!
10 April 2026
Unprompted review
Reply from Ecom7 Limited
Dear Jean-Marc,
Thank you very much for your review.
We regret that the product did not meet your expectations.
One of our agents is contacting you to offer a satisfactory solution, as customer satisfaction is always our top priority.
Have a great day!
Customer Care Team
Pressure hose
Ordered pressure hose which arrived in the time predicted. However after receiving product and trying it out in thr garden, we were very disappointed with result. The pressure was no different from my garden hose and did not remove dirt etc from path. I have requested to return product for refund and am waiting for reply. I see from other reviews that you have to pay cost of postage yourself, no idea what this will be, very disappointed.
9 April 2026
Unprompted review
Reply from Ecom7 Limited
Dear Edward,
Thank you very much for your review.
We regret that the product did not meet your expectations.
One of our agents is contacting you to offer a satisfactory solution, as customer satisfaction is always our top priority.
Have a great day!
Customer Care Team
No comparison
I tested the high-pressure water gun today and was utterly disappointed! The water pressure is increased, but not enough to clean paving stones. There is absolutely no comparison between a Kärcher high - pressure washer and the Aquoxis. I will definitely request my money back.
9 April 2026
Unprompted review
Reply from Ecom7 Limited
Dear Peter,
Thank you very much for your review.
We regret that the product did not meet your expectations.
One of our agents is contacting you to offer a satisfactory solution, as customer satisfaction is always our top priority.
Have a great day!
Customer Care Team
good product…refreshing accuracy
Truthful in that they were honest with the likelihood of extended delivery time even though much of it is out of their control. The product is just as high in quality as they specified and I am looking forward to using it when the weather improves. Thank you
8 April 2026
Unprompted review
Reply from Ecom7 Limited
Dear Alan,
Thank you for your feedback on our service! We strive to provide the best possible experience, and it's great to know we're succeeding.
Customer Care Team
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