E-Liquids UK - Online Vape Shop Reviews 1,059

TrustScore 2 out of 5

2.1

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See what reviewers are saying

Rated 1 out of 5 stars

Half my order was missing and I have received no reply from this company as to where the rest of my order is. AI robot sends you an email saying they will be in touch, this is now a week ago. Don’t wa... See more

Rated 1 out of 5 stars

Avoid This Store at All Costs! I am writing this review to share my extremely frustrating experience with this company. After purchasing items and paying a substantial amount, I never receive... See more

Rated 5 out of 5 stars

Excellent deal on Riot squad Nic salt liquid. Shame they didn’t have the full stock in of my favourite flavour Bubblegun I settled for the 3 bottles available although it made me try others... Very qu... See more

Company replied

Rated 3 out of 5 stars

UPDATE: from 1 to 3 starsm 2 bottles received today. No explanation or contact. Keep your customers in touch. There is no need for this to happen. Either remove the telephone numbers or update... See more

Company details

  1. Vaporiser shop
  2. Battery shop
  3. Cannabis shop
  4. Electronic cigarette store

About E-Liquids UK - Online Vape Shop

Written by the company

E-Liquids UK is a premium online vape shop based in Surrey, United Kingdom. We stock the latest Vape Kits from popular vape companies such as SMOK, Aspire & GeekVape. No Gimmicks. Just E-Liquids. Stocking well over 2000+ E-Liquid flavours and nicotine salts from major vape brands including Beard Vape Co, Kingston, Charlies Chalk Dust & Nasty Juice.
Not only are E-Liquids UK a well-established vape shop we are also CBD enthusiasts who take the concept of CBD treatments seriously. We only work with CBD brands that can supply legitimate and up to date lab reports for their CBD products so that we can be sure the products we sell to our customers are of the highest quality.
We look forward to exceeding your expectations!

Contact info

2.1

Poor

TrustScore 2 out of 5

1k reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

PERFECT.

It's a perfect drip tip, better than my old one. So Thank you!

1 November 2020
E-Liquids UK - Online Vape Shop logo

Reply from E-Liquids UK - Online Vape Shop

Hello Christopher!

Aha a new drip tip can bring so much joy, I'm glad you enjoyed your purchase!

We look forward to serving you again soon!

Kind regards,
Antony
E-Liquids UK

Rated 5 out of 5 stars

Order from this company all the time

Order from this company all the time, delivery is always fast and the selection of juice is great.

29 October 2020
E-Liquids UK - Online Vape Shop logo

Reply from E-Liquids UK - Online Vape Shop

Good Evening Luke,

Thank you for vouching for our products and service! We really do appreciate your business.

Kind regards,
Atnony
E-Liquids UK

Rated 5 out of 5 stars

Great Service

28 October 2020
E-Liquids UK - Online Vape Shop logo

Reply from E-Liquids UK - Online Vape Shop

Hi Shaun,

Positive, simple and to the point. Thanks for the positive review :D

Kind regards,
Antony.
E-Liquids UK

Rated 1 out of 5 stars

Do not use this company- same day…

Do not use this company- same day delivery- lies! When you chase it up through the message link on the website they don’t reply and only send half your order. When you message to see what’s going on they don’t reply! The email address and telephone number do not work. The email bounces back and no answer on the telephone number. Terrible website and the worst customer service! Avoid at all cost!!!!

17 July 2020
Unprompted review
E-Liquids UK - Online Vape Shop logo

Reply from E-Liquids UK - Online Vape Shop

Hello Lucy,

We feel you have us mixed up with another website, we have never in our 5 year history offered same day delivery as it is simply not possible for us.

Our telephone lines are always open and email addresses all valid and working with 0 downtime this year.

Rated 1 out of 5 stars

Scam website??

Over a week with order still ‘processing’. Emailed several times with no reply and customer service number just rings out. Money has been taken for the order and concerned website is a scam now!!!

26 May 2020
Unprompted review
Rated 1 out of 5 stars

Dont order from here

Ordered and it came the next day. 3 bottles were missing and I was informed we would get a refund. No refund came and phones havent been answered but they did reply off the facebook page. This is great as the lady wants to get the issue sorted by the weekend but then doesnt reply. No one has also replied to my message asking for an update. I will be putting in a charge back come monday if this isnt sorted as I'm £25 down

7 May 2020
Unprompted review
Rated 1 out of 5 stars

VERY BAD

Ordered since 31st March and order has not shipped nor are they answering emails/facebook/calls. I DO NOT RECOMMEND ORDERING FROM THEM. I had to open a dispute against them.

20 April 2020
Unprompted review
Rated 5 out of 5 stars

perfect thanks

5 April 2020
Unprompted review
E-Liquids UK - Online Vape Shop logo

Reply from E-Liquids UK - Online Vape Shop

Hi Keith,

Thanks for the positive reivew we are glad everything was perfect!

Many thanks,
E-Liquids UK

Rated 5 out of 5 stars

Perfect!

Fast, well packed, perfect!

4 April 2020
Unprompted review
E-Liquids UK - Online Vape Shop logo

Reply from E-Liquids UK - Online Vape Shop

Hi Sabrina,

Thank you for leaving us a positive review, we really appreciate it and hope to see you online again soon!

Kind regards,
Antony
E-Liquids UK

Rated 5 out of 5 stars

Great quality service

Great quality service. Speedy delivery.will buy from these guys again next time.

3 April 2020
Unprompted review
E-Liquids UK - Online Vape Shop logo

Reply from E-Liquids UK - Online Vape Shop

Hello,

Thanks for leaving us a positive review, it means a lot!

We look forward to seeing you online again soon.

E-Liquids UK

Rated 5 out of 5 stars

Great selection of liquids

Great selection of liquids, loads of discounts availiable and fast delivery.

2 April 2020
Unprompted review
E-Liquids UK - Online Vape Shop logo

Reply from E-Liquids UK - Online Vape Shop

Thank you for the positive review it means a lot!

We look forward to serving you again very soon!

E-Liquids UK

Rated 2 out of 5 stars

Despite website saying they were…

Despite website saying they were meeting delivery demands and orders were being delivered on time, I’ve waited 5 days and nothing received yet! Would have ordered elsewhere and got it sooner for £2.99 delivery or cheaper!

1 April 2020
Unprompted review
Rated 5 out of 5 stars

👍🏻👍🏻👍🏻👍🏻👍🏻

No problems at all, fast delivery, i will order again, thumbs up!

1 April 2020
Unprompted review
E-Liquids UK - Online Vape Shop logo

Reply from E-Liquids UK - Online Vape Shop

Thank you for the positive review it means a lot!

We look forward to serving you again very soon!

E-Liquids UK

Rated 5 out of 5 stars

17hr turnaround during a pandemic

Absolutely exceptional service. I ordered 6 bottles of e-liquid just before 5 on Friday (2x 3 for £9.99 deal) and they arrived at 10am on Saturday. All the correct flavours and strengths, not even a dent on the packaging. They’re the brand I normally buy but can’t go out for as we’re having to self-isolate. The postman rang the doorbell, I explained the situation through the window and he went back up the drive before I opened the door. Great service from start to finish.

21 March 2020
Unprompted review
E-Liquids UK - Online Vape Shop logo

Reply from E-Liquids UK - Online Vape Shop

Thank you for the positive review it means a lot!

We look forward to serving you again very soon!

E-Liquids UK

Rated 5 out of 5 stars

Good service

5 March 2020
Unprompted review
E-Liquids UK - Online Vape Shop logo

Reply from E-Liquids UK - Online Vape Shop

Thank you for the positive review it means a lot!

We look forward to serving you again very soon!

E-Liquids UK

Rated 1 out of 5 stars

ordered 2 air factory apple 1 keet it…

ordered 2 air factory apple 1 keet it 100 blue raspberry and 4 nic shots.

didn't receive 1 of the 2 apple juices i bought. cba with the hassle of getting it delivered.

not great picking and packing guys

4 March 2020
Unprompted review
E-Liquids UK - Online Vape Shop logo

Reply from E-Liquids UK - Online Vape Shop

Good Morning Michael,

Thanks for taking the time to leave a review. We are really sorry this happened. I have arranged a re-shipment with your missing bottle and this should be arriving with you tomorrow.

While we try too avoid these issues, occasionally it can happen, we are only human unfortunately.

Here is your Royal Mail delivery confirmation code that will confirm delivery via Royal Mails tracking service: 0E046010200032621426F

Kind regards,
Antony
E-LIQUIDS UK

Rated 5 out of 5 stars

Five star's

Fast delivery!

3 March 2020
Unprompted review
E-Liquids UK - Online Vape Shop logo

Reply from E-Liquids UK - Online Vape Shop

Thank you for the positive review it means a lot!

We look forward to serving you again very soon!

E-Liquids UK

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