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Review summary

Created with AI, based on recent reviews

Evaluating 804 reviews, reviewers had a great experience with this company. Customers frequently highlight the excellent customer service, noting that representatives are responsive, helpful, and professional in addressing issues. Many appreciate the quick response times and the ease of using the service, especially when redeeming rewards. People find the surveys meaningful and enjoy the variety of rewards offered. However, some people were dissatisfied with the user experience, particularly when spending significant time on surveys only to be disqualified or encounter glitches. A few other people also felt that their accounts were suspended without clear explanations, leading to a loss of accumulated points.

What people talk about most

User experience

Reviewers mention ambiguous feedback about user experience. Many customers appreciate the ease of use,... See more

Customer service

Customers had ambiguous experiences with customer service. Many reviewers praised the customer service,... See more

Response time

Consumers generally express satisfaction with response times. Many reviewers highlight quick and professional... See more

Website

People report ambiguous experiences with the website. While some customers praise its ease of use, the... See more

Service

Customers consistently note ambiguous experiences with service. Many reviewers praise the service for being... See more

Reviews shaping this summary

Rated 4 out of 5 stars

eRewards is a great way to make extra money and their customer service is great. It can take some time to build up enough to get rewards but once you get started, you can keep a good balance going to... See more

Rated 4 out of 5 stars

E-rewards compares favorably with Sproutful when it comes to wasting your time on a survey. E-rewards almost always allows you to finish a survey, and when it does disqualify you, it's early on in the... See more

Rated 4 out of 5 stars

Overall I believe E-Rewards customer service is very good. Only once or twice in over 10 years that a request for a reward that was 90% finished was turned down. I have read numerous reviews and I bel... See more

Rated 5 out of 5 stars

E Rewards has been very easy to work with when I run into a problem. On occasion I do one of their surveys and towards the end of survey there's a glitch and I'm out of the survey and cannot finish it... See more


Company details

  1. Market researcher
  2. Affiliate marketing service
  3. Surveyor

Written by the company

Earn Rewards for your opinions with e-Rewards, the largest global, by-invitation-only online survey community.


Contact info

  • 5800 Tennyson Pkwy # 600, 75024, Plano, United States

  • e-rewards.com

4.0

Great

TrustScore 4 out of 5

9K reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

No response to query

No support given if there is a problem, the team do not respond to their help page, and the only contact can be made via an international call, which would cost more than the earning from the survey!
Not paid for survey completed.

21 April 2026
Unprompted review
Rated 5 out of 5 stars

Work Surveys

I do these surveys when I have time at work.. it's fun to take them and build up points for a fun reward.

27 April 2026
Unprompted review
Rated 4 out of 5 stars

Great feature offered by choice rewards…

I had a pretty seamless experience taking my survey. I wish the surveys were worth more points for the length of time it takes to do the surveys. And also, I wish there were a broader selection of games to choose from because I have many games and surveys for cash platforms so I've already gotten most of the games offered. But overall I enjoy this site and I love that choice has implemented this feature to their site/app.

27 April 2026
Unprompted review
Rated 5 out of 5 stars

Long time user happy with service

I have done surveys for many years with ERewards. It’s a fun way to make a few extra bucks. Sometimes the surveys do have a little glitch but for the most part it has been worth it

26 April 2026
Unprompted review
Rated 4 out of 5 stars

FOUR STARS for issuing reward certificates quickly!

It takes me a L O N G time to earn enough points to redeem them... but when I do, the process is immediate and within a minute or two, the gift certificate is in my email and ready to be printed out. So... 4 stars for that. Had to take one away (from the total of 5) because it is very difficult to find short surveys on this site. Most are 20 to 40+ minutes long. I don't like getting into those long ones because it is possible to be told at the end that you don't qualify, or the survey "is full". If that happens you've wasted all that time, which is very frustrating!

26 April 2026
Unprompted review
Rated 5 out of 5 stars

Best of two online surveys I use

I participate in two online survey processes and by far Erewards provides the best experience when reporting issues with a survey. They also occasionally solicit feedback on improving the experience.

24 April 2026
Unprompted review
Rated 5 out of 5 stars

Great Survey Site

I've been taking surveys with e-rewards for many years now. The reward choices used to be more limited, now a lot more is added. Sometimes you get chosen to try a product for free and give your opinion. I have gotten a lot of free hotel stays from taking surveys on this site. Very Trustworthy!!

25 April 2026
Unprompted review
Rated 5 out of 5 stars

erewards surveys is a great place to do surveys…

erewards surveys is a great place to take surveys! If you have any issues, which happens at times, the staff is friendly and caring and tries to resolve any issues you may have to get you on your way.Its been a pleasure! I recommend you try them.

24 April 2026
Unprompted review
Rated 5 out of 5 stars

I have been doing surveys with E…

I have been doing surveys with E Rewards for over 20 years. I enjoy participating, providing my opinions and knowledge of information. Sometimes it feels quite long. but information can make good decisions. We don’t always get credit for it, but that’s part of the process. When is a situation, I contact them and they get back to me quickly. It’s nice to get rewarded for doing something with Noble.

23 April 2026
Unprompted review

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