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Company details

  1. Motor scooter dealer
  2. Bicycle Shop
  3. Electric Motor Shop

Written by the company

e-Ryde is a specialist electric vehicle retailer. Our mission is simple we focus on delivering the best and safest electrical vehicles while providing unrivaled customer service; We started e-Ryde to help make the customer's choice easier, we work directly with the top manufacturers to ensure you get the best quality electric vehicles available at the best possible price.


Contact info

2.9

Average

TrustScore 3 out of 5

9 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 1 out of 5 stars

Avoid at all costs paid 300 for a…

Avoid at all costs paid 300 for a scooter that’s not even charging not even 3 month old no one reply’s they answer phone to say boss is on holiday then next breath it’s bit messy atm taking it further as this company is a complete joke

25 August 2021
Unprompted review
Rated 1 out of 5 stars

i ordered a E scooter on the 1/04/21

i ordered a E scooter on the 1/04/21, i am still waiting today is 20/04/21. they sent me a DHL tracker but it has moved for 2 weeks. i would never recommend them to family or my friends. Terrible service

19 April 2021
Unprompted review
Rated 1 out of 5 stars

Sorry is very bad

Sorry, my experience with this site is very bad,, I have buy scooter of E-RYDE in date 31/03/2021 i still to yet waiting my order to yet the date now is 13/04/2021

13 April 2021
Rated 3 out of 5 stars

I recieved my E scooter 2 weeks late…

I recieved my E scooter 2 weeks late due to problems importing it from there Germany warehouse,packaging was badly damaged, luckily the scooter seems to be ok..
However there website leads you to believe that its uk stock with 3-5 day delivery and with no business telephone number to contact them made me wonder if they are a legitimate business..
however there support email address was very quick to respond to my issues about the order and reassured me throughout with tracking details.

31 March 2021
Rated 4 out of 5 stars

👍🏻

After a couple weeks bad customer services the scooter arrived, decent site 👍🏻

25 March 2021
Unprompted review
e-Ryde logo

Reply from e-Ryde

We sincerely apologise for the poor customer service you received, we hope we can better assist you in the future.

Rated 5 out of 5 stars

E-Ryde > Pure Electric

10/10 service. 10/10 products
I was recommended e-ryde by a friend as
I was looking for a scooter. first instinct I went to pure electric first but after such poor customer service I couldn’t go through with it. The range that e-ryde offers is much better and I 100% recommend this site to people looking for scooters.

8 March 2021
Unprompted review
e-Ryde logo

Reply from e-Ryde

We are glad you are happy with your purchase!

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