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TrustScore 3 out of 5

3.2

Bicycle Shop
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Company details

  1. Bicycle Shop
  2. Bicycle hire shop

Contact info

3.2

Average

TrustScore 3 out of 5

1 review

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Rated 1 out of 5 stars

Charged me but yet no bike. Unreachable both on e-mail and phone.

I bought a bike 8 days ago but never received any information on when it would be delivered. I e-mailed them twice regarding this but got no response. The customer service number on their website leads to a team that says "because you bought your bike through the website, we can't help you". I find that very peculiar...

Nevertheless, I called the other number on their site, but nobody is picking up and the call ends after 3 ring signals.

I don't know if this is a scam site or just terrible customer service. But if I get no response within a few days I will report them.

12 April 2022
Unprompted review

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